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Citrus Hotel Johor Bahru

PricelineUS$23*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$45*
US$23*
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Citrus Hotel Johor Bahru
Citrus Hotel Johor Bahru
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822 Reviews from our TripAdvisor Community

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There are newer reviews for Citrus Hotel Johor Bahru
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Showing 703: English reviews
Emerald, Australia
Reviewed 7 November 2015

The hotel is very easy to find, coming from Singapore across the causeway. BUT, my booking had been cancelled and I had not been informed, as Hotmail had closed my account (another story!) Reception staff VERY helpful and polite. The location was, to me, fine, but I read comments from people from Singapore being disparaging. Sure there are food stalls,...

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Helpful?
Thank David E
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear David E, Thank you for your valued patronage and the review feed-back, from all of us at CHJB we look forward to welcome again on your next planned visit, please call on me Yours Sincerely Warm Regards TQ Stieve Aron General Manager

Singapore, Singapore
Reviewed 4 November 2015

I booked 2 huge Family room and a standard room for an overnight stay with my family members, and I have to say that this is by far the worst hotel I've stayed in. -I booked the rooms through a third party website and it was not stated anywhere in that website that there were no windows in some rooms....

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3Thank Rinnythepinny
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Rinnythepinny, Appreciate and thank you for sharing your most summarised valuable stay experience with us at CHJB during your recent visit, we welcome suggestions and feedbacks such as yours as they indicate areas where we can improve and rest assured we will surly further improve on the mentioned feedbacks and are truly sorry and apologise for the unpleasant experience...

Lenggong, Malaysia
Reviewed 30 October 2015 via mobile

To say the location is good is not a suitable word. The place located in a crowded space where parking is not provided. Many restaurant or stall available downstairs where you can choose either to it at smelly place or comfort place. The room is small where very basic needs provided. No fridge and iron provided. The lift is also...

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Helpful?
1Thank gyukai001
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear gyuka001, Thank you for your valued patronage and the review feed-back, as Fridge it is only in the Club Room Floors and for the Iron we have a Ironing Room in the 5th. Floor and besides Guest can call at Reception and request for Iron & Board which we do provide on first came first basis as we have...

Selangor, Malaysia
Reviewed 29 October 2015

I just spent a night here and it was really good in comparison to my previous stay at Central Hotel, just opposite Citrus Hotel. The design and furnitures are modern unlike Central Hotel. Better housekeeping standards. Same as Central, close proximity to JB Sentral, City Square mall and restaurants. I did not opt for breakfast in house and so, unable...

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Helpful?
Thank Traveller1120y
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Traveller1120y, We are delighted to read that you have enjoyed your overall stay with us and wish to thank you for the gracious comments on the products and the Hotel | Staffs and do thank you for the comments as we keep monitoring and check on this on a continuity and appreciate the comment so as to help us....

singapore
Reviewed 18 October 2015

Room: +big size 26m2 +family room have connecting room +small light near to the bed to adjust brightness +aircon was cooling and nice -wall is very thin, can hear people talking next door -no window at family room -single bed is really small, is like for kids -television channels not alot, only one or two movie channels -safebox not working...

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Helpful?
7Thank ben10tan
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear ben10tan, Thank you for taking the time to share us of your stay experience at CHJB, as a well-travelled guest, your most detailed comments is valuable. On this occasion, your comments and feedbacks’ on our accommodation, breakfast, staffs and other issues, we will surely do our best to maintain on the standards needed ensured that it will be done....

Singapore, Singapore
Reviewed 17 October 2015

Friendly staff, good location, easy access for food & shopping. Standard Room are average but dissapointed with only 2 pillows provided and its so soft & flat. Its make me uncomfortable. Breakfast with a reasonable variety choices. Don't know why there a kind of smelly smell around the lobby area.

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Helpful?
Thank leidimalla
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear leidimalla, Appreciate your most gracious comments and reviews and as for the Pillow issue we sincerely apologize but guest can always call Reception and request for extra pillow as the standard for each room is only 2 set up. As for the Lobby sudden smell well, we did have a problem with a elderly guest who could not control...

Reviewed 17 October 2015 via mobile

Our main plan was to do some shopping at City Square Mall.But because,me and wife had 2 toddlers,we decided to book into this hotel to have a convenient resting point after carrying them around the mall. The hotel is next to the mall and we ended up going there twice after check in and also on next day after checking...

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Helpful?
Thank Abdul Rahim b
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Abdul Rahim b Appreciate and we thank you for your patronage the valued reviews and your kind valued comments of the hotel | Locations | Staffs and as for the staff not engaging we will surely take it up with the departments thanking you for bringing it up, we will like to assure you that we will personally address...

Singapore, Singapore
Reviewed 2 October 2015

Good Location which opposite City Square Mall. As per hotel website rated as 4* but I would give 3* or 2* instead. Paid what you get. I think plus point is LOCATION....bed not really comfortable and the toilet very small.....front desk services not bad Just a night sleep to explore JB then you can give a try....

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1Thank MsLoveBeauty
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear MsloveBeauty, Thank you for your valued patronage and the review feed-back on the location and services. We look forward to welcoming you once again at CHJB and allow us to serve you, please do not hesitate to call me at the hotel on your next planned visit Yours Sincerely Warm Regards TQ Stieve Aron

Seoul, South Korea
Reviewed 2 October 2015

We booked Citrus hotel for 2nights and arrived there in the evening. I worried that I saw some reviews about taking long time to check in because I and my partner flighted from New Zealand to Singapre, moreover using coach to JB. But the check-in process was very fast! How convenience! the staff were friendly and warm-hearted :) Also, aircon...

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Helpful?
Thank 860ashleek
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear 860ashleek, Thank you for the stay and patronage and the most valuable words of a traveler's shared experience and summarized review, all related issues will be seriously looked into and ensure that is is fixed and continue to monitor and while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times....

Kuala Terengganu, Malaysia
Reviewed 25 September 2015

Me and my friends feel attracted to stay here. I and friends Easy walk to shopping on the side. And a place for shopping. And close to the route to Singapore. Rates are appropriate for the location. We considered affordable.

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Helpful?
Thank Rafi_passport
LJF73, General Manager at Citrus Hotel Johor Bahru, responded to this review

Dear mypassport1978, WE at CHJB thank you for the review on the locations and for your valued patronage staying at our hotel. We all will look forward on your next planned trip to Johor and hope you will pick to stay with us once again,please do not hesitate to call me at the hotel. Yours Sincerely Warm Regards TQ Stieve...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more   less 

Additional Information about Citrus Hotel Johor Bahru

Address: 16 Jalan Station, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: €21 - €41 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Johor Bahru 3.5*
Number of rooms: 125
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Johor Bahru staff and other travellers.
12 questions
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Questions? Get answers from Citrus Hotel Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms on higher floors”
vinodb940, 26 Apr 2017 | Read review
“Family room does not have any window”
Tim_SG_Trips, 2 Apr 2017 | Read review
“choose room with window for a view”
loekmann, 17 Mar 2017 | Read review
“Not window unit for family and room small and room lock spoil”
admintnsd, 13 Mar 2017 | Read review
“Rooms at sixth floor with JB Sentral views”
sangn2015, 2 Mar 2017 | Read review
5 of 5
Priceline
US$23* /night
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Orbitz.comUS$25
TravelocityUS$25
AMOMAUS$45
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*Disclaimer
Prices are for 1 room, 2 adults
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