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InterContinental Mzaar Mountain Resort & Spa

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InterContinental Mzaar Mountain Resort & Spa
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210 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Beirut, Lebanon
Reviewed 23 January 2016 via mobile

This is our second visit to the hotel, first time was in Feb 2015, this time in jan 2016 the place is really nice, spacious lobby with a couple of restaurants. The refuge skii slope is only few meters away. We stayed in a junior suite room with slopes view which was absolutely awesome. They have several types of rooms....

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Helpful?
Thank Ehab S
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Ehab S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joost Komen General Manager

Dubai, United Arab Emirates
Reviewed 28 December 2015

Hotel is nice, but a bit dated.Rooms are old and need renovating.Heating is pretty strong.Service in the hotel is really good, they are giving their best to leave the positive impression.Breakfast is good.

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Helpful?
Thank Sanjulina
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Sanjulina, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay in particular the service and the breakfast. On the other hand, I truly appreciate your comments regarding the room. Looking forward to welcome you again soon at the InterContinental Mzaar....

Beirut
Reviewed 26 October 2015 via mobile

Very quiet in off season. Rooms are very small and dated. The garden area is very nice. Breakfast is good and there is a big variety. No activities during summer or fall time though. Professional and friendly staff. Good location.good for a relaxing weekend

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Helpful?
2Thank Noha R
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Noha R, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay in particular the professional and friendly staff, our breakfast and location. On the other hand, I truly appreciate your comments regarding the rooms being small and dated. Looking forward...

Johannesburg, South Africa
Reviewed 29 September 2015

The Mzaar tries very hard to emulate a Swiss Chalet, and in some instances succeeds. Although I was there in summer, I could see this is a great place to be in winter. It is obviously old in terms of decoration and I can see why other people said the rooms need a makeover, but I honestly could not find...

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Helpful?
1Thank Rasdok
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Rasdok, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joost Komen General Manager

Reviewed 27 September 2015 via mobile

We stayed in a room located in the hotel's so called "newest" section. Looks like it needs renovation. Our room was old and had a very bad smell. I called the reception twice but no action was taken, the following day they said :"oh, sorry for that". They even removed my Facebook post about the issue from their wall without...

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Helpful?
1Thank Hussein K
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Hussein k, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Dubai, United Arab Emirates
Reviewed 17 September 2015

I stayed for 4 fabulous days and 3 peaceful nights here and was extremely satisfied with the stay. Positives: 1. Service: Great staff. Right from reception to housekeeping to room service to waiting staff, everyone was well-trained and everything was impeccable. From complimentary fruit basket to late checkout, i have no complaints at all. 2. Rooms: The rooms are big,...

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Helpful?
1Thank aayushrivastava
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear aayushrivastava, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay in particular the food, the rooms, the architecture and services provided by our staff. on the other hand, I truly appreciate your comments regarding the TV and the view of...

Lebanon
Reviewed 31 August 2015 via mobile

I'm no skier and haven't been to the hotel during ski season before. We spent a night with the kids the past weekend. The lands around the place are perfect for the kids to play and you can rent bikes if you haven't got your own. The indoor pool is also good. They have a game room and a bowling...

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Helpful?
Thank Lara H
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Lara H, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay. On the other hand I truly appreciate your comments about the hotel looking old fashioned. We like to make sure that we have made your stay a memorable one....

Dubai, United Arab Emirates
Reviewed 18 August 2015

The staff are really helpful and the service was very good. The hotel is well maintained but the rooms need an upgrade. We took a suite but we did not think it was worth the price. The jacuzzi is old and small for the size of the bathroom. The summer outdoor activities are not what they seem and are oversold....

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Helpful?
Thank 89Moose
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear 89Moose, Thank you for taking the time to convey your comments regarding your recent experience with us. I was pleased to learn that you enjoyed our services and staff. On the other hand I truly appreciate your comments in regards to the outdoor activities, the upgrade of the suite and the early departure fee charged. I do apologize for...

Reviewed 13 August 2015 via mobile

I spent good time during the summer in Intercontinental Mzaar with my friends and family. We can use the facilities of the hotel in the winter to have access directly to the slopes and the pool in the summer to have a sun bath. The hotel has restaurants, a cinema, a spa, a gym and an indoor and outdoor pool....

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Helpful?
Thank Zidane A
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Zidane A, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay with us in particular the very facilities and the great weather. This is exactly the comments we like to receive to make sure we have made our guests' stay...

Dubai
Reviewed 15 July 2015 via mobile

+ great food in general: breakfast buffet, great restaurant seating in front of the ski slope .. Shisha is also served if you're a big fan.. + great views around hotel.. Snow mountains, ski slope.. + rooms were decent, it has a tv (with very complicated menu), iron and board, comfy bed, decent toilet.. + hotel design is nice with...

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Helpful?
Thank Ayoub W
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Ayoub W, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed your recent stay in particular the great food, great views, the rooms and overall hotel architecture. On the other hand I truly appreciate your comments in regards to the shower and room...

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Near InterContinental Mzaar Mountain Resort & Spa

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled amid the peaks of Mount Lebanon, InterContinental Mountain Resort & Spa, Mzaar is a family-friendly getaway offering year-round recreation. Skiing, snowmobiling, climbing, hiking, biking, rafting and ATV ing join a long list of sightseeing musts such as the Fagra ruins, the Jeita Grotto, the Phoenician temple and the famed Casino du Liban. ... more   less 

Additional Information about InterContinental Mzaar Mountain Resort & Spa

Address: Ouyoun El Simane, Kfardebian, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Kfardebian
Price Range: €192 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mzaar Mountain Resort & Spa 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Intercontinental Mzaar Mountain Hotel Kfardebian
Intercontinental Mzaar Mountain Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mzaar Mountain Resort & Spa staff and other travellers.
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Questions? Get answers from InterContinental Mzaar Mountain Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 4-5 with a view of the ski slope”
  • View from breakfast table, look at the snow amount!
 of 5 bubbles EllenReist, 23 Jan 2017 | Read review
“Higher floors - our premium room had a balcony”
 of 5 bubbles RANBeirut, 20 Sep 2016 | Read review
“rooms at lower level have no sun at all”
 of 5 bubbles Rola1961, 14 Sep 2016 | Read review
“Higher floors are better”
  • from our room
  • view from up
 of 5 bubbles 282ghassann, 18 Mar 2016 | Read review
“Choose the main building”
 of 5 bubbles 876imadm, 10 Mar 2016 | Read review
5 of 5
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