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Le Royal Express - Sharq

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Le Royal Express - Sharq
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32 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Taipei, Taiwan
Reviewed 28 June 2016

Well, this may be the cheapest decent hotel available in central Kuwait City. (It is still nearly US$100, in early June). All others, more famous brands seem all very expensive. Though this is in the center of the City, it is a quite neighborhood at night. Nearby, there os a shopping mall and some restaurants, including a very nice Mughal...

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Helpful?
Thank Saricie_Q
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hisham Sultan Director of Operations Le Royal Hotels’ Kuwait & Management Team"

Manama, Bahrain
Reviewed 18 December 2015 via mobile

Let's start with positive points first : the staff are very friendly and helpful. The lobby appearance is good. Negative points : Very old furniture Old toilets The kitchen in the room was looked (out of service maybe ) The air-conditioning control was set on heater and you can't even switch on fan only, , the receptionist said the whole...

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Helpful?
Thank Rashid6867
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

istanbul
Reviewed 2 December 2015 via mobile

Location 7/10 close to supermarket and Al Hamra Shopping Mall Welcome 7/10 Check in procedures 6/10 was too long for me Room 8/10 has all comfort and amenities Wifi 9/10 Very good throughout the hotel area Breakfast 6/10 Poor with very limited selections Room service 7/10 took about 45 minutes for service Service staff 8/10 Very kind and helpfull Price...

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Helpful?
1Thank junior1907
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, We are pleased that you enjoyed your stay with us and truly appreciate your positive feedback. Thank you for mentioning the detail attentions, our team takes great pride in offering our guest such an inspiring stays. Once again thank you and we look forward to welcoming you back soon. Remain with sincere regards, Hisham Sultan Director of Operations...

Dubai
Reviewed 17 March 2015

Staff were not interested in being helpful. On departure I booked the free 'shuttle' service. We waited and waited and waited only to be told there wasn't one. Nearly missed our flight because of this. Wouldn't let us depart until someone 'discreetly' checked the room to see if we had 'taken' anything - there was nothing worth taking. Booked a...

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1Thank Leeanne T
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Lebanon
Reviewed 4 March 2015 via mobile

Rooms feels like rented apartments more than hotel rooms. I think if you are looking for a fast business trip it will do the job but if you are looking for different hotel facilities.. This is not your place. Breakfast is average with small variety of foods.

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1Thank HishamM
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hisham Sultan Director of Operations Le Royal Hotels’ Kuwait & Management Team

Chicago, Illinois
Reviewed 2 February 2015

The hotel is located in a relatively central location, so it is easy to walk to the different attractions, such as the souq, the Grand Mosque, and the Kuwait Towers without the use of a taxi. The room itself is quite small with only 2/3 electrical outlets working. While the hotel is nothing to rave about, the breakfast was very...

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1Thank The_Traveling_Expat
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hisham Sultan Director of Operations Le Royal Hotels’ Kuwait & Management Team

istanbul
Reviewed 11 January 2015

We do not understand why yhe quality standarts of this hotel downgraded after they changed the name and staff.İt is now more expensive but the quality somehow is not the same.My room was large enough but the smell was terrible.So l asked them to change it.İnternet was sometimes ok but mostly was not working.Due to its very good location for...

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2Thank junior1907
Hisham S, Director of Operations at Le Royal Express - Sharq, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Dubai, United Arab Emirates
Reviewed 12 September 2014

When you search a hotel on booking,com or tripadvisor you feel you get an idea of a hotel but I didn't allow for being electrocuted by faulty wiring and poor internet. If you want a basic hotel in Kuwait then its fine but don't go with family or someone your want to impress. Poor furnishings generally

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Thank PaulgoeswithLynne
Beirut, Lebanon
Reviewed 8 May 2014

Acceptable accomodation at very logical prices in the heart of Kuwait City. Lets say that this hotel is simply an acceptable play to stay in the city. Room is suite like with seperate seating area, and dining table. Negative thing is that there is a construction site facing the hotel, and the demolition tractors started working at 7 a.m. Breakfast...

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Helpful?
Thank JMRif
Pittsburgh, Pennsylvania
Reviewed 10 February 2014

While the location is great, that plus is outweighed by lackadaisical service and continuous glitches. I was there for a 2 week business trip. Every single day something went wrong. The Internet is testy and although free it doesn't work most of the time. You need a new code daily. I complained so often that they finally gave me the...

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Helpful?
3Thank Patty L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Le Royal Express - Sharq

Address: Al Shahuda Street, Sharq | PO Box 1223, Dasman 15463, Kuwait (Formerly Ritz Sharq)
Region: Kuwait > Dasman
Price Range: €88 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Royal Express - Sharq 3*
Number of rooms: 38
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Also Known As:
Le Royal Express - Sharq Kuwait/Dasman
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Questions & Answers

Here's what travellers have asked, with answers from Le Royal Express - Sharq staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There aren't any. We asked for a room away from the lifts - our room was right next to one so everytime someone departed/arrived we heard the ding. Our room had a view of the car park and a block of units with dirty washing.”
 of 5 bubbles leeannet2014, 17 Mar 2015 | Read review
“Higher floor better, and better away from lift”
 of 5 bubbles dashing4u, 2 Oct 2013 | Read review
“The two-bedroom suites are recommended.”
 of 5 bubbles FaridurC, 18 Sep 2011 | Read review
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