We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Hotel Tien-Shan

    Bogenbay Batyra St., 115, Almaty, Kazakhstan
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$97
    US$95
    SAVE US$3
    US$97
    US$95
    Traveller (60)
    Room & Suite (20)
    Dining (9)
    Overview
    • Excellent32%
    • Very good45%
    • Average18%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “free spa” (4 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Grand Hotel Tien-Shan
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Superior Double Room (Free breakfast, Free WiFi)
      US$97US$95
      View Deal
    • Superior Double Room - Non-refundable
      US$97
      View Deal
    • Superior Double Room
      US$97US$95
      View Deal
    View all 12 deals from US$95
    Soluxe Hotel Almaty
    9 reviews
    #28 of 73 hotels in Almaty
     
    Worldhotel Saltanat Almaty
    247 reviews
    #3 of 73 hotels in Almaty
     
    Hotel Almaty
    77 reviews
    #18 of 73 hotels in Almaty
     
    Grand Sapphire Hotel
    26 reviews
    #49 of 73 hotels in Almaty
     
    Write a Review
    Reviews (143)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Grand Hotel Tien-Shan
    See the most recent reviews

    21 - 25 of 85 reviews

    Reviewed 9 February 2016

    An elegant old school hotel with friendly staff. Well located for Zenkov cathedral and the Green Bazaar. The rooms are well furnished and fairly big, the baths are huge with endless hot water but there is no tea making facilities in the rooms. The restaurant...More

    Thank Clivedubai
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 19 February 2016

    Dear Guest, First of all I would like to thank you for choosing our Grand Hotel Tien Shan. I am glad to hear that location was good for you and overall you have spent a good time with us. We always strive to provide the...More

    Reviewed 11 January 2016

    I have been to many places some good and some not so good. However, this hotel on this visit from Jan 5 through Jan 10 was superb. The hotel is itself grand, has nice decor and is extremely clean. But, what makes the place is...More

    Thank Erich S
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 25 January 2016

    Dear Mr. Erich S, First of all I would like to thank you for staying with us at Grand Hotel Tien Shan. I appreciate for giving us the highest mark. I am glad to hear that you have enjoyed your stay at our hotel, location...More

    Reviewed 9 December 2015

    I booked having checked with TripAdvisor and was not disappointed. Good location, high standard all through out when it came to rooms, breakfast, general facilities and service. I will stay here upon my next visit definitely.More

    Thank michael c
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 11 December 2015

    Dear Guest, Thank you for staying with us at the Grand Hotel Tien Shan. It is nice to hear that we have met all your expectations and I see that you have enjoyed your stay with us. We will be delighted to see you again...More

    Reviewed 8 December 2015

    It is worth staying in the Tien-Shan for the lift instruction alone - if these do not lift your spirits, I can not imagine what will... and you have plenty of time to read them as it is the slowest lift you have probably ever...More

    Thank A P
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 11 December 2015

    Dear Guest, Thank you for reviewing Grand Hotel Tien Shan and your recommendation of us, we appreciate it. I am glad to hear that overall you have liked our hotel and we will be delighted to see you again at the Grand Hotel Tien Shan....More

    Reviewed 13 November 2015

    The hotel is very ideally located. The rooms are very spacious and well appointed. Serves good breakfast. Nice indoor pool and good spa.Very helpful staff. I would Highly recommend.Overall we had a nice stay.More

    Thank RajivGupta61
    Response from George K, Director of Front Office at Grand Hotel Tien-ShanResponded 10 December 2015

    Dear Mr. Gupta, Thank you very much for taking your time and review us. I am glad to hear that location of our hotel was ideally for you and it is also good to hear that room, breakfast and other facilities were met your expectations....More

    Soluxe Hotel Almaty
    9 reviews
    #28 of 73 hotels in Almaty
     
    Worldhotel Saltanat Almaty
    247 reviews
    #3 of 73 hotels in Almaty
     
    Hotel Almaty
    77 reviews
    #18 of 73 hotels in Almaty
     
    Grand Sapphire Hotel
    26 reviews
    #49 of 73 hotels in Almaty
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$77 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Almaty
    • #7 Spa Hotel in Almaty
    • #11 Luxury Hotel in Almaty
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Orbitz, Booking.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Grand Hotel Tien-Shan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kazakhstan >
    • Almaty
    Add Photo Photos
    Traveller (60)
    Room & Suite (20)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (53)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Worldhotel Saltanat Almaty
    247 reviews
    1.13 km away
     
    Soluxe Hotel Almaty
    9 reviews
    .20 km away
     
    Grand Sapphire Hotel
    26 reviews
    .50 km away
     
    Hotel Almaty
    77 reviews
    .53 km away
     
    Nearby Restaurants
    Daredzhani
    284 reviews
    .28 km away
    Gosti
    119 reviews
    .32 km away
    Craft Kitchen & Bar
    44 reviews
    .34 km away
    Entrecote
    57 reviews
    .30 km away
    Nearby Attractions
    Ascension Cathedral
    655 reviews
    .59 km away
    Park Named After Panfilov’s 28 Guardsmen
    461 reviews
    .76 km away
    Museum of Folk Music Instruments named after Yihlasa
    121 reviews
    .83 km away
    Archeology Museum
    27 reviews
    .94 km away
    Ask a question
    Questions & Answers
    Marty K
    15 May 2017|
    AnswerShow all 2 answers
    Response from GroupManagement | Property representative |
    Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
    0
    Votes
    Shannon J
    3 April 2015|
    Answer
    Response from Phillipa S S | Reviewed this property |
    As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
    0
    Votes
    Room Tips
    "As hotel is quite big, choose a room closer to the lift to save on walking."
    Read review
    "With a view of the park across"
    Read review
    "Road noise in second floor rooms was noticeable."
    Read review
    "If you want quiet room, ask for courtyard facing"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing