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InterContinental Almaty Hotel

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435 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Koror Island, Palau
Reviewed 4 August 2016 via mobile

Why good right. Being an American, yeah baby! It would had been a great stay with better TV. Less then a handful of channels to choose from. Be a discovery channel person. Also JBar has weird hours. Closes around 4 pm, maybe sort of like. So they have cigars you can only smell, just not right. The swimming pool water...

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Helpful?
Thank Craig T
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We are glad to know that you enjoyed your stay in general. All your kind comments regarding the TV channels and pool water are greatly appreciated and very important for us...

Reviewed 25 July 2016 via mobile

i used stay here in intercontinental hotel whenever i visit almaty,the breakfast is very nice in the hotel,also the staff is very helpfull and kind.The location of the hotel is good,there are several places to eat,to drink,to walk around,to spend sometime,only few minutes walking distance to hotel. i also stayed in rixos almaty but i can say that the staff...

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Helpful?
Thank Tolgahan Ö
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. Thank you for pointing out the breakfast and our staff who made your stay pleasant and memorable. I hope you will be back...

Reviewed 13 July 2016 via mobile

The best hotel and the real business meeting point in Almaty . Located in the centre of the town. Very nice rooms, polite and considerate officers, a spa, beauty centre, gym and swimming pool. Great breakfast and wide range of services. In summer the garden is an oasis in the green Almaty. I suggest this hotel to whom in in...

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Helpful?
Thank Marco C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Istanbul, Turkey
Reviewed 7 July 2016 via mobile

Really impressed. Lovely garden and bar area out the back. Very good breakfast (plus a mini takeout breakfast in lobby for very early flights) really nice room. Good friendly service overall. Definitely a business orientated hotel rather than tourist. It was really hot when we were there. That's the only thing it doesn't have-outdoor pool.

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Helpful?
Thank stevenparky2012
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Ontario
Reviewed 6 July 2016

Nice place. This is a fairly large upscale hotel with a great large lobby. Restaurant and breakfast buffet were excellent. The room was a decent size and the bed was comfortable. Only downside was the room was a touch traditional and could use an update. Expect to pay touristy "western" prices for food, drinks and the room. Prices for food...

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Helpful?
Thank windowpane
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. I am delighted to learn that you enjoyed staying with us. We all look forward to having another opportunity to welcome you back again in the near future. Sincerely...

Richmond, Virginia
Reviewed 3 July 2016

this was a nice hotel but not 4-5 star, as a few of the services advertised in connection with making the reservation online were not as depicted; for example, the hair salon only had two hairdressers on staff and therefore were unable to accommodate reservations, and the spa only had a couple of staff (on a weekend) and were also...

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Helpful?
Thank Maria J
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at the We are sorry to hear about the inconveniences you encountered during your stay. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate your comments about...

London, United Kingdom
Reviewed 27 June 2016

The hotel has seen better days especially in terms of furniture and upholstery but there is a well worn charm about the rooms. More than anything is the outstanding service and attention to detail. Friendly and very hospitable the hotel staff go out of the way to accomodate their guests. The food is excellent and portions. It is walking distance...

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Helpful?
Thank AidaAinsworth
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. I am delighted to learn that we were able to leave a positive impression by friendliness of the staff and by providing outstanding service. We all look forward to having another opportunity to welcome you back again in the near future....

Stockholm, Sweden
Reviewed 27 June 2016

The hotel is 20 years old and some details reveal it. However, still high standard and friendly staff, as a 5-star hotel should be. Nothing exceptional though. Spacious rooms. My (I guess standard) room had a sofa and a writing desk. Ask for a room facing the mountains if you want the little extra.

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Helpful?
Thank timofej
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your comments on Tripadvisor. We are very pleased to know you have enjoyed your stay with us. We are all looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director

Reviewed 15 June 2016 via mobile

InterContinental in Almaty is a very nice business hotel. I attended a conference in the hotel, and both accommodation and the conference facilities were great. There is a very nice outdoor restaurant and beer garden. The sports facilities are good. It was really warm when I visited, so an outdoor pool would have been great. Other than that, I think...

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Helpful?
Thank Catarina B
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. Your comments will be shared with our employees. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan...

Gosport, United Kingdom
Reviewed 15 June 2016 via mobile

Came 2 nights on business.. hotel is well maintained inviting and friendly. Room was large spacious clean with high quality furnishings. Reception and concierge team very helpful. This my first visit to this hotel in Almaty but I will return.

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Helpful?
Thank Spookeytookey
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. We will be delighted to welcome you back again. Sincerely yours, Hakan Demirceken General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €148 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
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