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InterContinental Almaty Hotel

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Traveller (208)
Room & Suite (129)
Dining (40)
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Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“nice hotel”(21 reviews)
“beer garden”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental Almaty Hotel
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Almaty Hotel
Special Offer: Book Direct and Save
Hotel deals
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Reviews (514)
There are newer reviews for InterContinental Almaty Hotel
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348 results
Traveller rating
172
138
33
4
1
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LanguageEnglish
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172
138
33
4
1
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All reviewsturkish restaurantnice hotelbeer gardenbreakfast buffet isbest hotel in townbusiness triprooms are largeanywhere in the worldother hotelsrepublic squareindoor pooltaxi servicecaviarbars and restaurantsdecent sizeexcellent stayviews of the mountains
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21 - 25 of 348 reviews
Reviewed 13 October 2017

After trudging around the Lake Issyk-Kul area in Kyrgyzstan and enduring terrible hotels and food, to walk into the soaring lobby of this Intercontinental was a truly uplifting moment. Oh joy of joys! Mercedes and BMW limos, even a Maserati, acres of marble, flower arrangements,...More

Thank Pausanias
Response from intercontinenta... a, General Manager at InterContinental Almaty HotelResponded 17 October 2017

Dear Guest, I was very happy to read such a delightful review of your stay at InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We all look forward to having another opportunity to welcome you back again in...More

Reviewed 2 October 2017

InterContinental Hotel Almaty Kazakhstan is a huge and wonderful building, spacious lobby and a great reception from the reception manager, dilyara Bcharina, a varied breakfast and excellent service, but small rooms and old mattressesMore

Thank saleh a
Response from intercontinenta... a, General Manager at InterContinental Almaty HotelResponded 4 October 2017

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We sincerely appreciate your kind comments regarding the mattresses. We are all looking forward...More

Reviewed 5 September 2017

Intercontinental Almaty can be in every other place in the world. It is an old concept of luxury, and the staff is free to be polite or impolite. Is up to the single receptionist or waiter you met. In my opinion the rate is too...More

Thank Cristina403
Response from intercontinenta... a, General Manager at InterContinental Almaty HotelResponded 6 September 2017

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated and very important for us in the further improvement. We are looking forward...More

Reviewed 11 August 2017 via mobile

Stayed for a few nights during a recent business trip. Hotel is roughly 30 minutes from the airport and easy to get to. Driving up to the place is impressive, beautiful kept grounds with hundreds of rose bushes in the middle of the city. The...More

1  Thank Eric D
Response from intercontinenta... a, General Manager at InterContinental Almaty HotelResponded 16 August 2017

Dear Guest, First and foremost, I would like to thank you for taking the time to submit your comments and review of your recent stay at InterContinental Almaty Hotel on TripAdvisor and for recommending us. It was indeed pleasing to read your description of our...More

Reviewed 29 July 2017 via mobile

The facilities in this hotel are great. The gym and the pool are good with sufficient space and equipment. The rooms are nice and clean, although the air con is a little bit noisy. Staff is friendly, although I encountered several misunderstandings through the phone...More

1  Thank Chun C
Response from intercontinenta... a, General Manager at InterContinental Almaty HotelResponded 31 July 2017

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by misunderstanding from our personnel in room service....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$186 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Almaty
#4 Spa Hotel in Almaty
#5 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$186 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Almaty
#4 Spa Hotel in Almaty
#5 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (208)
Room & Suite (129)
Dining (40)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
BibiTortoise
7 April 2018|
AnswerShow all 2 answers
Response from Onko_TR | Reviewed this property |
Not sure, have not seen any durlng my stay.
0
Votes
Ron S
31 July 2017|
Answer
Response from munch2010 | Reviewed this property |
As far as I know they do not have such service. However, I would recommend contacting the concierge service and confirm this with them (concierge@interconti-almaty.kz). The taxi in Almaty is quite cheap. The hotel offers... More
0
Votes
Ron S
31 July 2017|
Answer
Response from maxbehar | Reviewed this property |
I think yes, but you must contact them in advance.
0
Votes
Room Tips
"the rooms are spacious and comfortable"
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"rooms with mountains view"
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"Room with a view to front garden"
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"the higher the better. east is quieter and has a mountain view."
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