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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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452 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Tel Aviv, Israel
Reviewed 28 January 2015

Lovely hotell with great staff.Always there to greet you with a smile ,ready to assist.Room and food expensive as expected,but thats the case in all 5 star hotels.Highly recommended.I liked the food served at the bars more than the Asia Cafe.Room service nice as well.

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Helpful?
Thank Rafi550
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Bristol, United Kingdom
Reviewed 22 January 2015

I haven't been there since 2011 and must say the hotel has changed! But it hasn't become better! I normally booked club rooms and used the lounge for some client meetings. I like this place on 10th floor as it's quite and cozy. BUT! I was disappointed when I saw the lounge! dust on the glass shelves, dirty glassware, really...

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Helpful?
Thank Andy G
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at InterContinental Almaty Hotel. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate your comments about Club Lounge. The necessary actions will be taken to avoid such...

Reviewed 20 January 2015 via mobile

for Stange reason this Hotel has the highest popularity when searching for Hotels in Almaty. It is actually a good Hotel with good service by all means. The Hotel Location is simply perfect You are across the road from many major attractions and International restaurants the area is Very safe over there . The building from outside is attractive it...

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Helpful?
Thank Micharl M
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely...

Zeytinburnu, Istanbul, Turkey
Reviewed 14 January 2015 via mobile

Hotel is close to city center and some shopping mall. Front side of room has mountain view. Breakfast is just perfect staff can speak english and turkish russian very well so they are always trying to help you if you cant find a place for dinner you can try a restourant in lobby . And on the breakfast you can...

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Helpful?
Thank Oguz A
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,...

Almaty, Kazakhstan
Reviewed 24 December 2014 via mobile

Last night had a wonderful experience of having the Christmas Eve at Belvedere Restaurant of Intercontinental Hotel Almaty. Haute cuisine by German chef. Nice ambience of classic Christmas in Almaty. Live music. Excellent service by Anel the waiter. Everything was good. I can highly recommend. Thank you got this great evening.

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Helpful?
Thank Mikhail B
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback and for recommending us. We are so happy to know that you enjoyed Christmas Eve in Belvedere Restaurant. Thank you for pointing out Anel waitress. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Ashkhabad
Reviewed 24 December 2014

Stayed for 3 nights on a business trip. You can really feel the quality. The staff is well-trained and pleasant. My room was spacious & comfortable. Wi-Fi works perfectly well everywhere. Pretty good fitness area. Breakfast is excellent.

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Helpful?
Thank MuradAshkhabad
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor and recommending us. We are so happy to see you touched on all the points we pride ourselves on. We hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General...

Manchester
Reviewed 4 December 2014 via mobile

Visited this hotel end of October 2014. It was a business trip so Didn't have much time to spend in the hotel but was an absolute delight and pleasure . It's very central , I had a double room so it was huge !!! And beautiful , The spa was fantastic actually with few options of hot baths ex... And...

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Helpful?
Thank Bobikyan
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We highly appreciate your comments which are very important for us in the further improvement of our performance. We look forward for an opportunity of welcoming you back again during your next visits to Almaty, Kazakhstan. Sincerely yours, Hakan Demirceken General Director

ATHENS
Reviewed 17 November 2014

Stayed for two nights during a business trip. Rooms with plenty of space, nice bed, but the room had less light than needed .(electricity) staff proffesional and helpfull.The loc is ok but not very close to the center.(never understood where exactly the center was) The exec floor ok to relax and drink beers. Not cheap but reasonable.

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Thank NIONIOSAthens
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general. We highly appreciate your comments about room lighting which are very important for us in further improvement. We look forward for an opportunity of welcoming you back again during your next visits...

LONDON
Reviewed 16 November 2014

I can't believe I have not written a review of this hotel before. I first stayed here in 1998 and 16 years later the consistency shows through.It has always been the businessman's first choice of hotels as it holds many conferences. Rooms are comfortable and quite well appointed. Internet throughout works well and is complimentary. Breakfast buffet is wide ranging...

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Helpful?
Thank GVLtravel
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again....

Cyprus
Reviewed 15 November 2014 via mobile

Good hotel, not new, city center, provides all kind of services. Not good wifi internet connection, could be much better. Friedly employees, ready to help any time. I would stay again although i expected something more from the best hotel in the city! Details always matters!

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Helpful?
Thank Dimitris S
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. All your kind comments are greatly appreciated. Your feedback about Wi-Fi internet connection is very important for us in further improvement. We will be delighted to welcome you back again. Sincerely yours, Hakan Demirceken General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €165 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
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U.S. Virgin Islands
4 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5