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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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452 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Sapporo
Reviewed 1 week ago via mobile

I'm finishing a three night stay at the Intercontinental Almaty. My trip began with the hotel arranging a car to pick me up at night from Almaty airport. The driver and car were there on time and as scheduled. A good start. The hotel lobby is stunning. Palm trees, a lounge area and a hollowed hotel interior with glass elevators...

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Helpful?
Thank xClark-Griswoldx
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. It was indeed pleasing to read your description of our hotel and to know that you enjoyed your stay. Thank you once again and I hope to have the...

Istanbul Province, Turkey
Reviewed 1 week ago via mobile

Intercontinental Almaty hotel one of the best hotel which I 've been. Best hotel breakfast in Almaty , kindly and practice employees. Very nice comfortable room. Especially Mr Birgenkaya is very kind and friendly . Thank you for nice stay and surely I am going to prefer to stay next time in Intercontinental Almaty

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Helpful?
Thank ofv77
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. Thank you for pointing out Mr. Mehmet Birgen Kaya who made your stay pleasant and memorable. I hope you will be back soon...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

This hotel is grand in size but is not on the same level as other intercontinental hotels in my opinion. The room I stayed in (438) was clean with a comfortable mattress, but the furniture was a little outdated and run down. The bathroom was small and had only a tub. There was a little mold between the shower grout....

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Helpful?
Thank Mani R
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at the We are sorry to hear about the inconvenience you encountered during your stay. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate all your kind...

London
Reviewed 3 weeks ago

I travel to Kazakhstan for business and always stay in InterContinental Almaty. This is a perfect hotel for me - location is spot on (next to my client's office), rooms and bathrooms are spacious, comfortable beds (this is very important especially if you spend 20h on a plane trying to get to Kazakhstan), and friendly staff. Two more things I...

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Helpful?
Thank munch2010
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely...

Reviewed 17 February 2017 via mobile

More than 20 people - a big family of relatives, all together we have stayed in this hotel. Very nice, big enough and well organized rooms. Excellent lobby with bar and very nice restaurant. I think this hotel is a bit luxury, and price might be not very affordable, bug if you want to give yourself a very good time,...

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Helpful?
1Thank Elsultanov
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken...

London
Reviewed 14 February 2017

This hotel is good for business travelers. The rooms are large and spacious but the bathrooms are very dated and old looking. Checkout was a bit slow as well despite it being midnight. Overall this is a good place to stay for 1-2 nights if visiting on business or planning on doing a lot so being out and about. It...

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Helpful?
Thank sunit1000
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at InterContinental Almaty Hotel and for recommending us. All your kind comments are very much appreciated and important for our further improvement. Looking forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director

Gothenburg, Sweden
Reviewed 13 February 2017 via mobile

Rooms are clean and fairly big. The hotel is a bit old but still nice. I recommend the Turkish restaurant. The restaurants are very pricey compared to ordinary meat restaurants in Almaty. Nice staff I recommend it for a couple of days for a business trip.

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1Thank Zstina
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel and for recommending us. We are happy to know that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Hakan Demirceken General Director

Emirate of Dubai, United Arab Emirates
Reviewed 15 January 2017

i have been in almaty last month and we stayed at the hotel ,it is old hotel but good one ,food is not bad ,is acceptable ,staff is not really the most friendly i met ,but some of them was really very nice ,at the business center ,the lady was super helpful.

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Helpful?
Thank Hesham H
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences. We highly appreciate your comments which are very important for us in further improvement of our performance. We look forward for an opportunity of...

USA
Reviewed 11 January 2017

My stay at this property was not very long at all, just overnight on my way to Dushanbe. However, I wished I had more time to really take in and take advantage of this beautiful property. The staff was professional, courteous, and accommodating. My room was very nice, comfortable, and quiet. And the breakfast buffet is truly amazing with some...

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Helpful?
Thank XbishopX
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel on Tripadvisor. I sincerely appreciate your feedback. I am so happy to see that you enjoyed your stay in our Hotel. We are delighted to note that you liked our breakfast and courteous staff. Your comments will be definitely shared with our...

Mountain Lakes, New Jersey
Reviewed 30 December 2016 via mobile

The hotel is conveniently located. The rooms need renovation as the carpeting is faded and you can see dirty spots. The bathtub is an accident waiting to happen as the doors do not open completely and there are obstacles to pass through before getting in. You can tell that the customer service is trying to be polite but comes up...

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Helpful?
Thank Angtripad
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at InterContinental Almaty Hotel. We appreciate your comments about the hotel’s location. Your feedback will not go unnoticed and will be shared with the management team. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €164 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
4 questions
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U.S. Virgin Islands
4 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5