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All reviews the club lounge weekend break macaroons designer stores great hotel tallest building moment you arrive real luxury main restaurant perfect stay perfect service the ground floor views of the mountains guest rooms high class rooms are huge nice gym
Everything about this hotel is amazing. During my stay, a snowstorm hit Almaty. The mountains and the city views are excellent from this hotel. The breakfast buffet was delicious with many Kazakh and western options (including real pork bacon!). The staff was super friendly and...More
This is a very good hotel as all Ritzs.
We visit Ritz Almaty food & beverage outlets so often and especially we used to love their Sunday Brunches with champaign however Sunday now they cancelled for some time which has was amazing.
Sea-food selections for...More
Generally, the staff have been very helpful and friendly, but be careful of the taxis and especially the hotel cars. I could not get a taxi and the doorman suggested the hotel car. He quoted me a price but when I got to my destination,...More
Thank Bob M
Response from Can G, General Manager at The Ritz-Carlton, AlmatyResponded 3 weeks ago
Dear Bob M,
Thank you for sharing your feedback and bringing this issue to our attention. We are very sorry to hear about your negative experience.
We will do our best to inform our guests more carefully regarding third-parties fees and alternative options available.
Very appealing new hotel with over top luxury amenities. Nothing to complain about. The service is top notch, the staff extremely helpful and friendly. I liked the Tab in the room to control everything from the lights to the curtains to the temperature. The location...More
Another fine Ritz Carlton hotel this time in Almaty. Very good sky bar and Vista restaurant outlets overlooking the city on the hotel 30th floor. Notwithstanding the fact its a fine hotel it is very sombre and to me it is overpriced but its an...More
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Almaty, Kazakhstan. We offer unparalleled Ritz-Carlton service in the best location in city on the footsteps of the Alatau Mountains with …Morethe most spacious rooms and suites. Stay with us and experience restaurants and bars on the upper floors of the Hotel providing guests unique culinary experience, SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and esthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers. Our hotel offers 145 spacious guest rooms and suites and features: - Five-star, luxury hotel on 10 upper floors of Esentai Tower, the highest building in Almaty - Guest rooms and public areas featuring various decor such as Asian cherry, maple, oak and walnut - Bathrooms finished with marble from Portugal and Zimbabwe. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.