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Samal Resort & Spa

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Samal Resort & Spa
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20 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

The hotel itself is situated in a very nice mountain area, relaxed and quiet atmosphere is provided. Although the hotel is located pretty far away from city and still not so close to Medeo, keep that in mind. Decor is alright, nothing really to complain about. Only negative experience that for us is that we booked a room for two... More 

Helpful?
Thank Y C
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2016

We had stayed here in mid August, after a long flight journey we were welcomed by Kamuran at the main reception who had helped us tremendously and answered all our questions and needs with patience and very sincere courtesy. During our 4 night stay all the other staff at the reception, the restaurant and the spa center were very helpful... More 

Helpful?
1 Thank Gokhan25
Nijmegen
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016 via mobile

It's certainly a beautiful hotel and the rooms are really comfortable. However there was no English tv channel out of 70 channels, the matrasses where really hard and also the service we got from the staff was sometimes poor. I think in the year 2016 a hotel in the biggest should learn Some english.

Helpful?
Thank Kefs
Paris, France
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 September 2016 via mobile

We came as a large family of 6 with three children. The reception guy is very friendly and he speaks Kazakh and English very well. The pool and spa are very nice. The room is clean. The air is pure. Hotel is located 2 km from Medeo-there are couple of restaurants there and the stairs up the mountains.

Helpful?
Thank Irene P
Miramar Beach, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 December 2015

I would like to start my review with a question : Am I too sensitive or hotel's service is getting more and more worse day by day,year by year? Well I did a great mistake when I thought if the hotel looks nice(all 4 stars)it means that all the including services(like SPA) will be worth of money which I planned... More 

Helpful?
Thank Hilol23
Houston
Level Contributor
204 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 11 September 2015

I stayed at this hotel for three days. Even though the resort is about 15 min taxi ride from downtown Almaty, its proximity to the Almaty ski resort and cable car, its crisp mountain air, and its outstanding service from front desk staffs like Khymkarian and Kharasan make the stay really memorable! Rooms are tastefully decorated with Islamic art reminiscent... More 

Helpful?
3 Thank Nathantran
Charlotte, North Carolina
Level Contributor
141 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 July 2014

Fresh air even locals recommend. Walk away from mountains and city center. Good place to rest and relax. Full spa with hydro massage, massage parlor, steaming pool and sauna. European restaurant on the top flour and restaurant with local food next door. You will have good rest before going places

Helpful?
9 Thank Vladi V
Helsinki, Finland
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 June 2013

It is some kilometeres (approx 10 euro by taxi) from Almaaty on the way to the mountain. Very heavily decorated joint with big and spacious rooms. Good restaurant in the neighboring building that (judged by the cars and important appearances) is preferred choice by the local elite for a weekend lunch. The swimming pool is nice but the remark I... More 

Helpful?
8 Thank PeterZashev

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Samal Resort & Spa

Address: Gornaya St., 548, Almaty 050059, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €73 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Samal Resort & Spa 4*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from Samal Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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