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Rixos Almaty

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Rixos Almaty
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629 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Bromma, Sweden
Reviewed 2 November 2016 via mobile

My friends that often visit KZ and Almaty say Rixos is the best 5 star hotel in Almaty. I wouldn't really know, because I've only been there once... But honestly, I'm not sure I'll check out the other ones... :-) The breakfast buffet is great. There's even a Asian stand with sushi etc. And there's a really stand with fruits......

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Helpful?
Thank Gunnar H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Gunnar H, First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. It is my immense pleasure to read your 5 star feedback! I am delighted to know that hotel's luxurious surrounding and our restaurant made your...

Lara, Australia
Reviewed 31 October 2016

This was a fabulous hotel to stay at the start of our 5 Stans tour. Good location walking distance to shops and restaurants. Nice breakfast, we enjoyed being able to sit outside in the fresh air. Beautiful indoor pool. And a terrific atrium for having drinks and bar snacks.

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Helpful?
Thank Ronald A
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Ronald, Thank you for your nice review and compliments towards our hotel. We are so delighted to hear such a wonderful feedback from our guests. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely yours, Makhmut Zharimbetov General Manager

Astana, Kazakhstan
Reviewed 31 October 2016

A very pleasant long weekend. The Rixos has great ambience with every facility at hand - the pool, sauna and spa are excellent. The room was quiet and comfortable. Service is top notch with English widely spoken by the staff.

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Helpful?
Thank johnD7688FV
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear John, Thank you very much for taking your time in sharing your wonderful experience following your recent stay with us. Your positive feedback gives us the motivation to make the services better. Furthermore, we truly appreciate your positive comments about our SPA, rooms and staff, who take great pride in delivering first-rate service. Very much looking forward to seeing...

Reviewed 24 October 2016

Liked Rixos Almaty. Clean, quiet, comfortable. Spa - must to visit. it is in an oriental style. The hotel's location is excellent. Next to hotel is a small park with pines. Rooms are with view to park or to city with mountains.

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Helpful?
Thank Saule S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Ms. Smagulova Saule, Thank you for choosing Rixos Almaty hotel for your recent visit of our city! We highly appreciate your positive comments and glad to know that you were satisfied with cleanliness, quiet and comfortable rooms and other facilities of the hotel. Spa centre is a place, where our guests can be relaxed and we try to provide...

Istanbul, Turkey
Reviewed 20 October 2016

It is a really nice hotel, well equipped, especially sauna and Turkish hamam are excellent!! The staff are really kind and helpful; the biggest problem of this hotel is that if you are coming late at the evening -and if you are a women- they stopped and ask if you are staying here..I found it quite offensive..

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Helpful?
Thank Alper T
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Alper Tumbal, Thank you for the interest shown to Rixos Almaty. We are very glad to be at your services. First of all, I apologize if our security measures caused you inconvenience in any way. However, let me reassure you that our Guests' safety is the #1 priority and these measures were applied only by this reason. I...

Washington DC, District of Columbia
Reviewed 18 October 2016

Ideally located within Almaty, the Rixos has everything. Great food options, both within, and around, and good amenities. The pool, gym, spa, hair salon, and lobby are big highlights of this location. The staff is super friendly and will go out of your way to accommodate and help. The concierge desk is awesome for arranging tours, taxi's, or any other...

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Helpful?
Thank anderezd
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Anderezd, Let us thank you for staying with us during your visits in Almaty! I am extremely happy to read your positive comments and joyful stay at Rixos Almaty hotel! We are very glad to know that you are satisfied with our location, surroundings, spa centre facilities and the service, which is the most important thing in our job...

Tehran, Iran
Reviewed 13 October 2016

the hotel seems a little old but it furnished in a good shape but it seems that the elevator needs to fix. the hotel location is a advantage for it in a center of Almaty. the size of room (I was in a ) is 32 m2 which quite enough for a couple but not for a family. the breakfast...

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Thank Ehsan S
Saudi Arabia
Reviewed 12 October 2016 via mobile

I have been coming here on and off for three years now (business trips). The hotel is elegant; even though it has become a bit old. Some minor renovations/upgrades would do good for them, but overall, it is a lovely hotel. Staff is professional, their restaurants offer good food (don't miss out on the horse meat fillet), and their facilities...

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Helpful?
1Thank Youssef A
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Youssef, First of all, let me express our gratitude for choosing Rixos Almaty Hotel for each visit of our city! I'm certainly glad that you are satisfied with our service and hotel facilities. Your positive comment about our kitchen and famous Rixos taste makes us proud and motivates our entire team. I took note of your recommendation concerning...

Gaithersburg, Maryland
Reviewed 11 October 2016

This is my second time staying at the Rixos Hotel in Almaty. First time was very impressive, and this second time wasn't the exception. The treatment is excellent. People are very nice. Breakfast was the best. Location is excellent, very close to restaurants, night life, and parks.

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Helpful?
Thank Saturn6272
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Saturn6272, We are grateful for the time you have spent to write a review for a favorable stay at Rixos Almaty! I'm glad to know that you were satisfied with our location, breakfast and entertainment around the hotel. We hope to welcome you again and offer a night tour of the most popular nightlife of our wonderful city! Sincerely,...

Auckland Region, New Zealand
Reviewed 10 October 2016 via mobile

Stayed here many times, always good. Value for money is high, there's restaurants, spa and pool facilities, it's like a holiday. Service is good and they can organise everything for you. Living in rural Kazakhstan we come for the weekend and never leave the hotel. Especially love the pool area where you can get food and a juice bar and...

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Helpful?
Thank Chloe P
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Chloe, Let me kindly thank you for choosing our hotel and for such a positive review! I'm so glad to know that you are satisfied with our spa center facilities, restaurants and hotel service in general! It is great to know that you enjoy everything that is available at the hotel and you do not need anything else from...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €152 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with King is much better than the room with 2 double beds.”
dea123433, 25 May 2017 | Read review
“Choose the room from the park side not a front side.”
Abundantzia, 1 May 2017 | Read review
“a "park view" room cost me 10% extra and faced a park (although there was still some traffic noise from that side).”
R1138, 13 Apr 2017 | Read review
“Choose numbers on the upper floors on the east side to get a better view.”
Erik_Almaty, 2 Apr 2017 | Read review
“Select a room with a mountain view.”
markhQ8869HQ, 16 Feb 2017 | Read review
5 of 5
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US$183* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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