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Rixos Almaty

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Rixos Almaty
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598 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Singapore
Reviewed 3 days ago NEWvia mobile

My wife and I stayed here for two nights on a business trip. Service delivery can often be an issue in Kazakhstan but here it's very good. The staff are attentive and professional. Breakfast was very good also. The was a good selection and it was very fresh. My only issue is one of price. Drinks in the atrium are...

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Helpful?
Thank LeeWilson29
Rome, Italy
Reviewed 1 week ago NEWvia mobile

Excellent hotel in the center of the city. International cuisine combined with specialities influenced by oriental aromas (Turkish). Spa and fitness center very good, clean and well equipped. Very large and bright lobby bar with plants and flowers. Delicious croissant and tarts at the 'Patisserie du Ciel' located on the side of the lobby bar. Not enough parking space. Staff...

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Helpful?
Thank Z1969EZrobertoc
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Z1969EZrobertoc, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy...

Auburn, California
Reviewed 1 week ago

Everything was perfect. The breakfast is astounding, with a wide array of high quality food. The hotel staff has been taught well, and understands the service industry, which normally is a challenge in this region.

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Helpful?
Thank Mark H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mark H, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. We are really happy to know that the accommodations, breakfast, hotel staff, meal and especially service were to your liking. Our sincere appreciation of your patronage can not be overstated. We want to assure you...

Baku, Azerbaijan
Reviewed 17 January 2017

we had to pass into this hotel after 2 terrible nites in Mildom Hotel. If your budget is not limited we strongly recommend you prefer Rixos in this city. I am not sure about the rest of the hotels in this city.

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Helpful?
Thank Murat K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Murat, Thank you very much indeed for your wonderful feedback! We are pleased to know that your Rixos Experience was up to your expectation. This motivates us to work harder everyday! Looking forward to seeing you soon, Best Regards, Makhmut Zharimbetov

Florence, Italy
Reviewed 13 January 2017 via mobile

I stay at Rixos quite often when i go to Almaty. Its a decent hotel, in the center, reasonable price and good internet. The lobby is nice, with good service and you can eat or choose from a wide selection of tea. The spa is mixed and quite small for the number of guests. The gym is quite good. The...

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Helpful?
Thank lazycrazytravellers
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear lazycrazytravellers, Thank you for taking the time to share your review about your recent stay with us. Almaty is truly remarkable city and our location is a perfect setting to explore what the city offers starting from nice parks and restaurants. Thank you for noting our Gym, Lobby and courtesy of our team. It is always great to receive...

London, United Kingdom
Reviewed 13 January 2017

As a frequent traveller to Almaty and user of the Rixos hotel, I would recommend this hotel to anyone considering staying over in country. The staff are always very friendly, helpful and happy to assist where possible. Rooms are clean and well presented. Bathroom under floor heating can be a little warm at times, but this always helps with the...

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1Thank guiltypleasure798
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear guiltypleasure798, Let me thank you for the continued choice of our hotel for your Almaty trips and for the time you took to write down your thoughts about Rixos Almaty. We greatly appreciate your kind words about various outlets of our hotel. We are pleased to know that you have enjoyed your stay with us and moreover, we are...

Middlesex, England
Reviewed 10 January 2017

The Hotel is beautiful & has fantastic facilities. Great Spa with a heated swimming pool. Staff are very helpful. Breakfast is amazing with a good choice of local & international food. They have a (paid) taxi service to the airport which is not overly expensive.

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Helpful?
Thank Nick0209
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Nick, First of all, we would like to thank you for taking the time to write regarding your experience at Rixos Almaty Hotel whilst staying with us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in SPA, restaurants and hotel overall. Your appraisal is what motivates our team...

Reviewed 8 January 2017

Visited Kazakhstan- Almaty for the first time and was pleasantly surprised with the standard of Rixos. Superb property, very well maintained, very clean rooms with very high standard of housekeeping. Very helpful staff and well trained staff. Excellent coffee shop and restaurant with a very large selection and very well made dishes. Tried the spa 2 times and was also...

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Helpful?
Thank Shiv C
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shiv, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. We are so happy to read your five star yet detailed review of us! It is immense pleasure to serve you and...

Almaty, Kazakhstan
Reviewed 1 January 2017 via mobile

Very good for both business and holidays. It's a little loudly in rooms because of the street noise, but food, spa, interior - just perfect. Polite staff, big rooms, lobby is a piece of art. Location - center of the city

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Helpful?
Thank Julia L
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Julia, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our...

Reviewed 28 December 2016

A lovely establishment that ticks all the boxes. Have stayed a few times and never a disappointment. Lovely rooms with balcony, sumptious breakfast, great gym and spa. But it has a slightly 80s or 90s feel of a 5 star department store-esque opulence to it. Great for short stays.

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Helpful?
Thank Adriani W
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Adriani, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €159 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a mountain view.”
 of 5 bubbles markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
5 of 5