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Rixos Almaty

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Traveller (358)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (722)
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458 results
Traveller rating
280
135
27
9
7
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LanguageEnglish
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280
135
27
9
7
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All reviewsbusiness tripexcellent hotelrain showerlobby barguest relationsbreakfast buffetturkish bathsteam roomgreat spawithin walking distancecentral locationfitness centerenjoyed my staynon smoking roomvisiting almatycomfortable roomscity
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1 - 5 of 458 reviews
Reviewed yesterday

The Rooms are not leading edge but are were well maintained contain all needed amenities.The Lobby is elegant. Food service, whether breakfast, buffet dinner or a la carte offerings is absolutely first rate. If you have no interaction with staff, you will probably be well...More

Thank Deano50
Reviewed 1 week ago

Ths is a classical building that is very well built and has awesome spa area. The rooms are spacious and luxurious. It is located near parks, in fact, one park is just next to the hotel. you can walk on the streets with great pubs...More

Thank Malay P
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 days ago

Dear Dr. Malay P., Thank you for your review on Trip Advisor about your recent stay at Rixos Almaty. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you had an enjoyable stay thanks to our...More

Reviewed 1 week ago via mobile

The hotel pretends to be a luxury venue, and the illusion works at lobby area covered in marble. A sky-high atrium also supports that impression. And a spa is amazing as well. A 25m pool really won my heart. Location is also good - one...More

Thank Duck T
Reviewed 1 week ago via mobile

Very good hotel. Centrally locates. Clean with many amenities and amazing pool. Definitely recommend if staying in Almaty!! Nothing negative to say about this place. Ticked all the boxes Used as a base to see surrounding area and Almaty lake. Back drop of the nearby...More

Thank David B
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 days ago

Dear Mr. David B., Thank you very much for your kind words about our hotel. We are very happy to know you had a fantastic stay with us and enjoyed our location and facilities. Truly appreciate your review, it is so pleasing to read that...More

Reviewed 1 week ago via mobile

Stayed 3 nights at the Rixos while in Almaty for business. The Hotel is gorgeous and the amenities are what one would expect from a hotel of its class. The location is excellent. The staff went of their way to make my stay as comfortable...More

Thank Aaron E
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Aaron E, Thank you very much for taking your time in sharing your wonderful experience following your recent stay with us. Your positive feedback gives us the motivation to make the services better. Furthermore, we truly appreciate your positive comments about our staff and...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (358)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"Take a room that has a view of the park"
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"The park views and mountains are beautiful"
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"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
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"Rooms connecting with suit rooms can be smaller"
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