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Rixos Almaty

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Rixos Almaty
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609 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Reviewed 6 days ago NEWvia mobile

Great hotel, excellent service. Good location . Stayed here for two nights when transiting in and out of Almaty. Would recommend it. Great price as well for a 5 star hotel. Very impressed with the service.

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Helpful?
Thank Rob K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Rob K, Thank you for your kind words regarding your recent stay with us. I am glad you enjoyed your time while you stayed in the hotel, from good location to efficient service received from our team. It is gratifying to read comments such as this, and I will certainly share your notes with our team. Once again, I...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Nice atmosphere, tasty breakfast, very good spa and very helpfull staff at reception, special thanks to Rashid, for dissolving all issues related to accomodation. Would highly recommend and would come back again.

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Thank A TripAdvisor Member
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly...

Reviewed 1 week ago

Nice hotel with really good service, restaurant is open until midnight, 24h food service, large rooms with stylish design, a big swimming pool. Minor issues - I had problems with water in my room, it was either too hot or too cold - my room had a door to the neighbourhood room and I could hear everything - talks, TV,...

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Helpful?
Thank Anastasia K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Anastasia K, Thank you for your kind words about our hotel. Out guests feedback motivates us to work harder to meet your expectations. Your comments concerning the water in the room and connecting door are well noted. We updated your profile with preference accordingly to be considered for future reservations and you can rest assured that you will have...

Reviewed 1 week ago

Enjoyed the weekend stay in the hotel and SPA. Everything was on high level, very friendly and professional staff, clean and beautiful rooms, tasty breakfast for any choice. The SPA provides wide range of services froom swimming pool and gym to different massages.

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Helpful?
Thank Yevgeniya K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Yevgeniya K, Thank you for your recent stay and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay a comfortable and enjoyable one. We value your comments and look forward to welcoming you again at Rixos Almaty! Sincerely yours, Makhmut Zharimbetov General Manager

Reviewed 2 weeks ago via mobile

Great place for business and leisure. Location, business lounges, seminar halls, rooms and service - all great. Visited Brian Tracy seminar here and held few business meetings. Definitely one of the best hotels in Almaty.

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Helpful?
Thank Shota I
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shota I, Thank you very much for your review! I am delighted to read your praising words about your recent visit to our hotel. It is great that you impressed by high quality of service and well-organized events. I shared your positive feedback with our team and they were all pleased that their job is well-received by you. I...

Singapore
Reviewed 21 February 2017 via mobile

My wife and I stayed here for two nights on a business trip. Service delivery can often be an issue in Kazakhstan but here it's very good. The staff are attentive and professional. Breakfast was very good also. The was a good selection and it was very fresh. My only issue is one of price. Drinks in the atrium are...

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Helpful?
Thank LeeWilson29
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear LeeWilson29, We highly appreciate your valuable and honest comments, which help us to improve our hotel services even further in order to exceed guest's expectations. Thank you indeed for the positive feedback about our team and services which has been passed on. We acknowledged your comments about the drinks prices in our Lobby Bar, but would like to mention...

Rome, Italy
Reviewed 17 February 2017 via mobile

Excellent hotel in the center of the city. International cuisine combined with specialities influenced by oriental aromas (Turkish). Spa and fitness center very good, clean and well equipped. Very large and bright lobby bar with plants and flowers. Delicious croissant and tarts at the 'Patisserie du Ciel' located on the side of the lobby bar. Not enough parking space. Staff...

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Helpful?
Thank Z1969EZrobertoc
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Z1969EZrobertoc, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy...

Auburn, California
Reviewed 16 February 2017

Everything was perfect. The breakfast is astounding, with a wide array of high quality food. The hotel staff has been taught well, and understands the service industry, which normally is a challenge in this region.

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Helpful?
Thank Mark H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mark H, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. We are really happy to know that the accommodations, breakfast, hotel staff, meal and especially service were to your liking. Our sincere appreciation of your patronage can not be overstated. We want to assure you...

Baku, Azerbaijan
Reviewed 17 January 2017

we had to pass into this hotel after 2 terrible nites in Mildom Hotel. If your budget is not limited we strongly recommend you prefer Rixos in this city. I am not sure about the rest of the hotels in this city.

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Thank Murat K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Murat, Thank you very much indeed for your wonderful feedback! We are pleased to know that your Rixos Experience was up to your expectation. This motivates us to work harder everyday! Looking forward to seeing you soon, Best Regards, Makhmut Zharimbetov

Florence, Italy
Reviewed 13 January 2017 via mobile

I stay at Rixos quite often when i go to Almaty. Its a decent hotel, in the center, reasonable price and good internet. The lobby is nice, with good service and you can eat or choose from a wide selection of tea. The spa is mixed and quite small for the number of guests. The gym is quite good. The...

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Helpful?
Thank lazycrazytravellers
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear lazycrazytravellers, Thank you for taking the time to share your review about your recent stay with us. Almaty is truly remarkable city and our location is a perfect setting to explore what the city offers starting from nice parks and restaurants. Thank you for noting our Gym, Lobby and courtesy of our team. It is always great to receive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: €158 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a mountain view.”
 of 5 bubbles markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
5 of 5