We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 133 hotels in Sendai

The Westin Sendai

571 reviews
Save
Traveller (649)
Room & Suite (177)
Dining (27)
Overview
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (571)Write a Review
Filter reviews
116 results
Traveller rating
88
23
3
1
1
Traveller type
Time of year
LanguageEnglish
More languages
88
23
3
1
1
Show reviews that mention
All reviewstallest buildingthe executive loungeheavenly bedfloor to ceiling windowssuperior roombreakfast buffettrain stationexcellent hoteltwo double bedsrooms are spaciousstayed one nightcannot praise them enoughspg platinum memberawesome viewbeautiful roomcharging for wi fichief concierge
FilterEnglish
Updating list...
1 - 5 of 116 reviews
Reviewed 3 days ago

We stay in The Westin Hotel Sendai for 1 night. All of the infrastructure here is excellent, especially for Executive Lounge in 26F, food is delicious, view is beautiful. Everything so impressive for my families and I. We hope we will visit here again to...More

Thank Richard H
Reviewed 2 weeks ago

This is a spectacularly well run and excellent hotel, were still here, but everything from check-in, to assistance to the quality of the rooms to the demeanor of the staff is superb. The hotel is about ten minutes away from Sendai Station(walk is fine but...More

Thank Michael T
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 2 weeks ago

Dear, Michael T Thank you very much for previous stay with us. We are very happy and honored received your comment. Your comment will be regarded as important and shared inside our hotel. We are looking forward to having you at The Westin Sendai in...More

Reviewed 27 November 2017

This is a business trip staying 4 days in Sendai, Japan. They don't allow guest to check-in early asking for money. So I need to come back at 15:00. Their lounge quite big. Hotel near the Sendai station. Breakfast is good.More

Thank agatha l
Response from ウェスティンホテル仙台_担当, Manager at The Westin SendaiResponded 28 November 2017

Thank you for taking the time to share your recent experience at the Westin Sendai with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. However,...More

Reviewed 20 November 2017

Service: The Staff service is far beyond my expectation. Upon my arrival, Terui Ruru helped to check in my luggage, called to make sure my room is feather free, and then Soki Iikura accompanied me all the way to the check in counter in SPG...More

1  Thank notbad2017
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 23 November 2017

Dear notbad2017, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share...More

Reviewed 10 November 2017

Stayed four nights and enjoyed the accommodations. Clean, spacious and comfortable rooms with thoughtful amenities. Our 34F room window offered a generous view of the city and its environs-- lovely! At 28000-31000Y per night (depending on the day and the occupancy rate), I find smart...More

Thank YubaPrincess
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 11 November 2017

Dear. YubaPrincess Thank you very much for previous stay with us. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. we work hard to train our teams to ensure they offer...More

View more reviews
PreviousNext
12345624
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Details
Price range
US$131 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Business Hotel in Sendai
#1 Luxury Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$131 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Business Hotel in Sendai
#1 Luxury Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (649)
Room & Suite (177)
Dining (27)
Hotel & Grounds (446)
Bathroom (50)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
CaliforniaDoug
25 March 2017|
AnswerShow all 2 answers
Response from ウェスティンホテル仙台_担当 | Property representative |
Dear Guest, Greetings from The Westin Sendai. Thank you for your inquiry. There are 2 ways to go and from the airport. First of all, there are taxi readily available at Sendai airport. There is a taxi stand near the... More
0
Votes
Google Translation
Room Tips
"Wonderful Luxury Hotel"
Read review
"Go High, get the view (North? I think) so you can marvel at the 100M Bhudda."
Read review
"Make sure you close the blackout curtains if you face the east. The morning sun is spectacular!!"
Read review
"Ask for a room with views just to be sure, as the hotel starts from the 28th to the 36th floor so you are..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite