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The Westin Sendai

563 reviews
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Traveller (628)
Room & Suite (174)
Dining (28)
Overview
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
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Name/address in local language
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (563)Write a Review
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Show reviews that mention
All reviewstallest buildingthe executive loungeheavenly bedfloor to ceiling windowssuperior roombreakfast buffettrain stationtwo double bedsrooms are spaciousexcellent hotelstayed one nightcannot praise them enoughspg platinum memberbeautiful roomgorgeous viewscharging for wi fichief concierge
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1 - 5 of 114 reviews
Reviewed 2 weeks ago

This is a business trip staying 4 days in Sendai, Japan. They don't allow guest to check-in early asking for money. So I need to come back at 15:00. Their lounge quite big. Hotel near the Sendai station. Breakfast is good.More

Thank agatha l
Response from ウェスティンホテル仙台_担当, Manager at The Westin SendaiResponded 2 weeks ago

Thank you for taking the time to share your recent experience at the Westin Sendai with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. However,...More

Reviewed 3 weeks ago

Service: The Staff service is far beyond my expectation. Upon my arrival, Terui Ruru helped to check in my luggage, called to make sure my room is feather free, and then Soki Iikura accompanied me all the way to the check in counter in SPG...More

Thank notbad2017
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 2 weeks ago

Dear notbad2017, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share...More

Reviewed 4 weeks ago

Stayed four nights and enjoyed the accommodations. Clean, spacious and comfortable rooms with thoughtful amenities. Our 34F room window offered a generous view of the city and its environs-- lovely! At 28000-31000Y per night (depending on the day and the occupancy rate), I find smart...More

Thank YubaPrincess
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 4 weeks ago

Dear. YubaPrincess Thank you very much for previous stay with us. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. we work hard to train our teams to ensure they offer...More

Reviewed 4 weeks ago

Really pleased with my stay here. Although a bit of a walk(personally I like a walk)from Sendai Station, you could always grab about a three minute taxi ride to get there. Very friendly but respectful reception staff. Dead quiet from inside the room. No noise...More

Thank kbc1810
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 4 weeks ago

Dear. kbc1810 Thank you very much for previous stay with us. We are very happy and honored received your comment. Your comment will be regarded as important and shared inside our hotel. We are looking forward to having you at The Westin Sendai in the...More

Reviewed 12 October 2017

My wife and I stayed only one night and really wish it could have been more. Stayed on the 34th floor with a fantastic view of western part of Sendai. The check in is on the 26th floor and then you take another set of...More

2  Thank rp-yp
Response from ウェスティンホテル仙台_担当, 支配人 at The Westin SendaiResponded 14 October 2017

Dear rp-yp, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share...More

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Traveller (628)
Room & Suite (174)
Dining (28)
Hotel & Grounds (430)
Bathroom (48)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Details
Price range
US$144 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Business Hotel in Sendai
#2 Family Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$144 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Business Hotel in Sendai
#2 Family Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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