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The Westin Sendai

Expedia.comUS$147*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$392*
US$147*
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US$164*
US$149*
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The Westin Sendai
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490 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed yesterday NEW

All rooms exist over 26th floor in this hotel. The east side of the hotel faces magnificient view of Sendai city in the night, and the west side of the hotel faces Aoba castle ruins and Zao mountains, which are coverd with snow until May. The hotel is also offering great breakfast including Japanese and Sendai cuisine.

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Helpful?
Thank dr_oyama
Sydney, Australia
Reviewed 1 week ago

We stayed two nights in April. Our King rooms were huge (42 sq m) and quite luxurious, with full room height windows looking out over the city towards the mountain. We had one breakfast in the hotel which was very nice. But they charged us for Wi-Fi, which is really annoying when so many smaller and much more reasonably priced...

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Helpful?
Thank David R
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. However, we apologize for any inconvenience of the internet service. We share your comments among all staff...

Reviewed 4 weeks ago via mobile

Upscale modern hotel w the signature Westin qualities - lovely bedding. Located w/in a complex of office, retail and hotel. The top 26 floors r the Westin. Walking distance to train station. Staff very well trained. The hotel breakfast expensive but worth it, I thought.

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Helpful?
Thank Eileen K
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Reviewed 20 April 2017 via mobile

When we booked this hotel, they had a special price reduction so thought it would be like any other hotel. We were wrong. The rooms were nicely done and spacious! Beds were very comfortable. The bathroom was unbelievable as it had a shower and a separate tub to soak in and very spacious. We had a magnificent view.....looking towards train...

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Helpful?
Thank Ann s
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

London
Reviewed 16 April 2017

Stayed here for a few nights and chose the hotel as a "treat" during a trip to Japan for a few weeks. Location of hotel was great, just a ten minute walk from the main station. The quality and standard of the hotel and its facilities were excellent - certainly provided a great opportunity to relax and unwind. Only criticism...

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Helpful?
Thank Cjayn
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

London, United Kingdom
Reviewed 13 April 2017 via mobile

But the cake was amazing! I ordered the strawberry tart and it was really good. The inside tasted like pakkuncho. The rooms are nice clean and nothing bad to say. The bath tub is spacious and great for a hot tub!

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Helpful?
Thank janetX28KI
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Den Haag
Reviewed 5 April 2017

We stayed in Sendai for just a night- very modern Hotel, tastefully decorated. Had one of the most comfy hotel beds I've slept in! Large room , we had two double beds, a sofa, table as well as a work desk. Good lighting, which is important. Tea/coffee facilities in room, iron and hair dryer. Very centrally located, walked to most...

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Helpful?
Thank Maitreyib
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Cedar Hills, Utah
Reviewed 4 April 2017

This hotel was wonderful! The room was spacious, the bathroom was spacious, they had a lot of extras in the room like toothbrushes and toothpaste, razor with cream, bath salts, q-tips, etc. The breakfast was wonderful every morning. The only thing I wish it had was a pool and jacuzzi. We went to Sendai during a time when it was...

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Helpful?
Thank Krissie B
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Kuala Lumpur, Malaysia
Reviewed 26 March 2017 via mobile

I have never visited a branded hotel that treats international guests so badly. I have travelled to many other Japan cities and my previous experiences have always been good. Not this time. I can accept that you cannot check in before designated check in time. But to refuse entry of arriving guests to hotel lobby before check in time is...

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1Thank Moses W W
ウェスティンホテル仙台_担当, 宿泊部長 at The Westin Sendai, responded to this review

Dear Valuable Guest Thank you for taking the time to share your recent experience at the Westin Sendai with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest. However, your feedback regarding the service our team provided caught my attention. I...

Vancouver, Canada
Reviewed 23 March 2017

Stayed at the Westin for 2 nights and the stay met the expected standards of a Westin. Very easy to find, West exit of Sendai JR station and you should see the bulding, about a 5-10 min walk. Our luggage was held until check-in at 3pm. The only hiccup was the speed of the wifi, but that was corrected with...

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Helpful?
Thank JTinVan
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Sendai

Address: 1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
Region: Japan > Tohoku > Miyagi Prefecture > Sendai > Kotodai Koen Station , Hirose Dori Station
Price Range: €114 - €336 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Sendai 4.5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#1 Business Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Luxury Hotel in Sendai
#2 Family Hotel in Sendai
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Sendai staff and other travellers.
2 questions
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Questions? Get answers from The Westin Sendai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enter through the main hotel entrance. Any other entrance in this building will result in a maze of hallways.”
ECC88, 9 Mar 2017 | Read review
“Room with the ocean view”
967JimL, 28 Feb 2017 | Read review
“Take rooms on higher floor with sea view for a early morning sunrise”
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  • View from the room
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Kishan77, 17 Jan 2017 | Read review
“Spacious room! Close to the station, quiet, luxurious!”
Kenevidson, 16 Jan 2017 | Read review
“Higher and higher floor !”
EllenS766, 23 Dec 2016 | Read review
5 of 5
Expedia.com
US$147* /night
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AMOMAUS$392
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Prices are for 1 room, 2 adults
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