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Walking distance from Sendai Station. Located just behind AER Building, walk from level 2 towards Parco and AER thereafter. The hotel lobby is on the 2nd floor. Room looks new. Breakfast is good. Small hot spa and it was pretty crowded during my stay. Cold...More
Response from hmhsen, other at Hotel Monte Hermana SendaiResponded 4 weeks ago
Thank you for taking the time to review The Hotel Monte Hermana Sendai.
We share your kind words among all associates. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel.
Your accurate and detailed...More
I stayed in Hotel Monte Hermana for a week during a business trip to Sendai, Japan. This hotel is conveniently located across the street from the Sendai train station. From the station you can literary reach all Japan, either by train tracks or by quick...More
Thank Rivera F
Response from hmhsen, 宿泊課 at Hotel Monte Hermana SendaiResponded 31 October 2017
Thank you very much for staying with us and we really appreciate your valuable comments.
We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates.
We hope you will continue to stay with us...More
Cleaners are foreign female who looks like Indian, haven't wore any uniform, also with heavy body odor, which makes our room very smelly. The cleaner put our own pajamas directly upon the air-cleaner which is very dirty.
We complained to front desk, no...More
Response from hmhsen, 宿泊課 at Hotel Monte Hermana SendaiResponded 3 December 2017
Thank you very much for accommodated at Hotel Monte Hermana Sendai in this time.
I apologize sincerely thankfully for giving me an unpleasant feeling due to the inadequate cleaning of the room and the correspondence aspects of the staff in spite of my staying at...More
this hotel is very comfortable ,my room is excellent,the services is very good ,place of hotel is a good area for shopping and view is very attractive from my room .
finally I advices to visit Sendai and accommodation in this hotel.More
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Response from hmhsen, 宿泊課 at Hotel Monte Hermana SendaiResponded 9 November 2017
Thank you for taking the time to review The Hotel Monte Hermana Sendai and for telling other reviewers about hotel location. We believe that your review will help other visitors.
We are glad to know that you stayed comfortable.
We hope you will continue to...More
The hotel is connected to the train station and all the shopping centers via a footbridge. It is also right opposite to the start of the covered shopping street. The room is spacious compare to many hotels in Japan. It is definitely a hotel of...More
1 Thank ekung
Response from hmhsen, 宿泊課 at Hotel Monte Hermana SendaiResponded 15 October 2017
Thank you for staying with us at the Hotel Monte Hermana.
There is warm and positive comment, I want to thank You for taking your time to write us a kind and complimentary review.
We are all very glad to know you enjoyed your trip...More