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1-10-10 Otemachi, Matsuyama 790-0067 Ehime Prefecture
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Traveller (247)
Dining (29)
Room & Suite (25)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#6 of 96 in Matsuyama
Location
Cleanliness
Service
Value
We will cease operation as Hotel JAL City Matsuyama on June 30, 2017, and rebrand under HOTEL MYSTAYS Matsuyama from July 1st, 2017. We hope to receive your continued patronage in the future.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Coffee shop
Bicycle rental
Children Activities (Kid / Family Friendly)
Meeting rooms
Spa
Parking
Wifi
Restaurant
Breakfast buffet
Vending machine
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Japanese
637Reviews2Q+A14Room tips
Traveller rating
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Most Recent
LukeyG wrote a review Jan 2020
Sydney, Australia145 contributions73 helpful votes
Stayed one night, our room had a view of the castle and looked great at night. Its a modern hotel that could do with updating. The Hotel and room was clean and comfortable, staff are friendly and helpful,they spoke some English. A good night with no problems.
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Date of stay: October 2019
Value
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1 Helpful vote
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Jola K wrote a review Nov 2019
Warsaw, Poland28 contributions16 helpful votes
Standard room was really disappointed for 4 stars hotel. It needs renovation. We stayed before in Mystays hotel in Osaka which was lovely, nice decorated, very modern. Here not….. In my opinion, for its quality overpriced. We choice it because walking distance location to conference center.
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Date of stay: November 2019
Location
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Trip type: Travelled
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carstont wrote a review Nov 2019
west Yorkshire45 contributions13 helpful votes
The Hotel is adequate for my needs on a business trip but I would not stay here with my wife. The room I stayed in is small with a small bathroom. Just functional for a person on their own. The breakfast is adequate but not fantastic as some reviews would have you believe. I have eaten in the attached restaurant once on an evening (La Terrazza)and I have to say there are better places in town which is a short walk away. The location of the hotel is good and very close to the town and opposite the castle.
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Date of stay: November 2019Trip type: Travelled
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62Willem wrote a review Oct 2019
Amsterdam, The Netherlands51 contributions45 helpful votes
The myStays hotel is OK, but not great. Rooms and bathrooms are very small and beds are not the most comfortable. Be aware that a standard room is a smoking room. These rooms stink and are not the sort of room you want to sleep in. So specifically ask for a non-smoking room and go outside if you are a smoker yourself. Staff is very friendly, but lack any basic English skills, which is a challenge when you want something done. Restaurant La Terazza is very good, but quite loud when a group eats there. I would say price/quality is OK, as the upscale hotels in Matsuyama are rather pricey.
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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Rosco49 wrote a review Sep 2019
Perth, Australia469 contributions88 helpful votes
The hotel is a landmark 12 storey building positioned on the main bus & tram lines 100m from Shiroyama Park & a short walk to the Matsuyama Castle. We upgrade to a park view on the 11th floor for ¥300, best move we ever made. The hotel has an in-house laundry that guests can use for ¥300 per cycle & a cloths dryer is also available at ¥100/cycle. The restaurant is excellent value with a full lunch buffet for ¥1500 or a la carte if you prefer. Dinner option range from ¥1950 for the Set tapas style with a gluten free option available if you ask. Front counter is a little light on with English speakers, but we were still able to communicate & get general answers to simple questions. The room was clean , with a very comfortable double bed. Local attractions within 5 minutes walk included Shiroyama Park, Matsuyama castle & one of the largest covered malls I’ve ever seen.
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Date of stay: September 2019Trip type: Travelled
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Response from Jet730541, Front desk at HOTEL MYSTAYS Matsuyama
Responded 23 Sep 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama
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Dan06101973 wrote a review Aug 2019
Toowoomba, Australia57 contributions38 helpful votes
We spent two nights here and enjoyed our stay. Your are located close to the tram stop which can get you to all the main attractions. The Castle is just opposite the hotel. Check in was efficient and the room was clean. The hotel restaurant serves good food.
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Date of stay: August 2019
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Response from Jet730541, Front desk at HOTEL MYSTAYS Matsuyama
Responded 23 Sep 2019
Dear Guest, Thank you for staying at Hotel Mystays Matsuyama. I was glad to read it with the view and being satisfied with the breakfast. We will continue to strive to improve service and cost performance so that many customers will be satisfied in the future. Thank you very much for your contribution during your stay and your stay. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama
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RYOKOSURU wrote a review Aug 2019
Madrid, Spain258 contributions158 helpful votes
Nice hotel 10 minutes walk away from the station and about 15 minutes from the city center (Okaido). Rooms are ok, average size for Japan. I would recommend it if you are going to go on trips to other towns like Uchiko, Uwajima, etc.
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Date of stay: August 2019Trip type: Travelled
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Response from Jet730541, Front desk at HOTEL MYSTAYS Matsuyama
Responded 23 Sep 2019
Dear Guest, Thank you for your evaluation of HOTEL MYSTAYS Matsuyama. We keep working hard to make sure that our guests will have comfortable stay. When you come to our area in the future, we hope you would consider our hotel for your stay again. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama
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Amelia R wrote a review Jul 2019
Surabaya, Indonesia17 contributions
We rent a room for 3 people. The room was spacious for us and our big luggages. They equipt us with water heater and the bathroom was great. The room was very clean. The location is also strategic. They’re walkable distance from JR and matsuyamashi station, also tram stop Nishihoribata. They give us room with a castle view! Fantastic
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Date of stay: July 2019Trip type: Travelled
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Response from Jet730541, Front desk at HOTEL MYSTAYS Matsuyama
Responded 23 Sep 2019
Dear Guest, Thank you very much for staying at Hotel MyStays Matsuyama. As you said, our hotel is located within walking distance from both JR Matsuyama Station and Matsuyama City Station, and it is well received. We will continue to aim for a hotel where you can enjoy your stay in the future. We hope you will be able to use this hotel when you are in the vicinity. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama
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Terence_ChanKK wrote a review Apr 2019
Hong Kong, China113 contributions9 helpful votes
Hotel is located near castle, so some of rooms are castle view. Trams would stop just next to hotel. Yet, this is just walking distance to town. Maximum 15-20 mins to trains station and town center. Although it is note located at the heart of the city, it is not inconvenient. Check in is smooth, room is not big but not too small. Interior is a bit outdated but renovated. Thus, you can not find a USB socket on wall plug. Wifi speed is good, view is good. Thanks for giving me a castle view room without extra charge. My room didn't include a breakfast, so I can't make any comments. At last, staff is very nice and helpful to provide accurate suggestion and information on the traffic.
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Date of stay: January 2019
Cleanliness
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Trip type: Travelled
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Response from Jet730541, Front desk at HOTEL MYSTAYS Matsuyama
Responded 23 Sep 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama
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TimFP wrote a review Jan 2019
Singapore878 contributions252 helpful votes
9 mins walk away from JR Matsuyama station. -The tram station is just outside the hotel . Using the tram you can access the ropeway to the castle in 9 mins and Dogo Onsen area in around 20 minutes. -We got a standard queen size room with a view of the castle hill. The room was of a decent size and had all the furnishings and trappings you would expect from a typical business hotel in Japan. It was extremely clean and soundproofing was terrific. Wifi also worked well. - The hotel staff was professional and courteous, the reception counters looked adequately manned at all times, and the process of check-in/check out was very smooth. All our requests for directions and/or help with our car booking in the city were promptly addressed. - Breakfast at the restaurant was excellent. Ingredients tasted fresh and were of good quality and both the japanese and western entrees were competently executed. They also had a station serving a "special" breakfast dish of the dad and as this dish varies from day to day so you won't get bored staying at the hotel for multiple nights. Having stayed in numerous 3-4*business hotels in our multiple visits to Japan, I must say this is definitely one of the best breakfast buffets I have had in this category of hotels. The only negative I experience was that upon check in I was extremely hungry and wanted to have dinner at the hotel's in-house restaurant Setouchi Bar La Terraza. However the restaurant had no English menu (this was in last week of November 2018 and the restaurant was very new) and the waitstaff did not speak much English,so we had to find somewhere else to eat. - We paid a very good rate by booking more than 3 months ahead. - We were very delighted with the hotel overall and would not hesitate to return to this hotel if coming back to Matsuyama.
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Date of stay: November 2018
Value
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Trip type: Travelled
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Response from Jet730541, スタッフ at HOTEL MYSTAYS Matsuyama
Responded 5 Jan 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Shuhei Matsuda, HOTEL MYSTAYS Matsuyama
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PRICE RANGE
US$50 - US$124 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel JAL City Matsuyama
LOCATION
JapanShikokuEhime PrefectureMatsuyamaMatsuyama Station
NUMBER OF ROOMS
162
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Frequently Asked Questions about HOTEL MYSTAYS Matsuyama
Which popular attractions are close to HOTEL MYSTAYS Matsuyama?
Nearby attractions include Diamond Cross (0.3 km), Ehime Prefectural Museum (0.3 km), and Matsuchika Town (0.5 km).
What are some of the property amenities at HOTEL MYSTAYS Matsuyama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at HOTEL MYSTAYS Matsuyama?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOTEL MYSTAYS Matsuyama?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at HOTEL MYSTAYS Matsuyama?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to HOTEL MYSTAYS Matsuyama?
Conveniently located restaurants include Crepe & Cafe Hi5, La TERRAZA JAL City Matsuyama, and Nagasaka.
Is HOTEL MYSTAYS Matsuyama located near the city centre?
Yes, it is 0.9 km away from the centre of Matsuyama.
Are any cleaning services offered at HOTEL MYSTAYS Matsuyama?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL MYSTAYS Matsuyama?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL MYSTAYS Matsuyama?
Many travellers enjoy visiting Dogo Park (Ruins of Yuzuki Castle) (2.7 km), Akiyama Brothers' Birthplace (1.2 km), and Taisanji Temple (6.4 km).
Is HOTEL MYSTAYS Matsuyama accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.