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Hyatt Regency Naha, Okinawa

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3-6-20 Makishi, Naha 900-0013 Okinawa Prefecture
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (1256)
Room & Suite (347)
Dining (162)
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A note from Hyatt Regency Naha, Okinawa
Updated 25/06/20

About

#2 of 136 hotels in Naha
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
HYATT REGENCY NAHA, OKINAWA Located in Naha, the political, economic and education center of Okinawa, Hyatt Regency Na-ha, Okinawa, will be the sixth Hyatt Regency and the tenth Hyatt property to be established in Japan. The hotel is located within walking distance to Kokusai-dori, the main tourism and entertainment district in the city.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Car hire
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Wine / champagne
Rooftop bar
Strollers
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Chinese, Japanese, Korean
1810Reviews16Q+A29Room tips

Reviews
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Tomoaki K wrote a review Jul 2022
New York, United States7 contributions8 helpful votes
The hotel is located near the center of activity in Naha, but still very quiet. The view from the hotel is great from the high floor and it has a very nice club lounge. The staff are very friendly and attentive.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miki wrote a review Jun 2022
Yokohama, Japan3 contributions3 helpful votes
On top of all, the staff here is truly hospital and helpful!! They are the stars of this hotel. What I love the most about this hotel is definitely the breakfast and lunch buffet at the restaurant. The seafood fest buffet on Thursday was amazing. The room amenity was very sufficient and I like the welcoming gift of "Chinsuko" that tasted really good. However, the access to the public transportation is bit of unsatisfying as they don't offer any shuttle services to major stations, shopping malls or airport so it would be terrible if it's raining as you may need to walk a little bit if you're not driving by yourself.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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sirius wrote a review Jun 2022
Kyoto, Japan43 contributions54 helpful votes
If you stay this hotel for relaxing and pleasure, this hotel is not bad taking account of level services rendered by their staff and hardware and the location of this hotel is very nice since it will take a couple of minutes to access "KOKUSAI DORI", one of the main streets for pleasures and eatings. However, this hotel is not well prepared for affording "TELE WORKING" condition.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gary H wrote a review May 2022
Naha, Japan13 contributions19 helpful votes
I’m at the club lounge 5/9/22 at 5pm tokyo and set my bag down to reserve seats for my wife and me and as I was getting some drinks I was surprised to see that someone set down their food at my table and took my seat. I tried to explain to the employee but she simply froze and couldn’t help at all. Didn’t want to cause a scene so I let the gentlemen have my seat even though I was there first. I mean the lounge is busy but that doesn’t mean that people can steal your seat. Disappointed.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Avoid lounge during cocktail hour
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 11 May 2022
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry that our staff could not stand for you and your wife at the lounge and left the situation to you and made you both disappointed. We will train our staff to face and act those situations. Please come back and stay with us again if you would be willing to give us a chance to turn your experience around. It would be such a pleasure and hope to welcome you back to our facility in the future. Thank you again for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
souzanad wrote a review Apr 2022
Tokyo, Japan2 contributions
This is an excellent facility. Conveniently located to the famous Shopping street. I enjoyed the hospitality of hotel staff. The best thing was, my room was spotlessly clean. I would definitely stay here again!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 20 Apr 2022
Dear souzanad, Thank you for staying with us and also we really appreciate your comment. We look forward to welcoming you soon. Please enjoy the early summer! Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
t0ky0m0m wrote a review Mar 2022
Tokyo Prefecture, Japan30 contributions59 helpful votes
From check-in to check-out, we were delighted with the customer service and overall quality of the hotel. When we entered the hotel, a staff member greeted us, took us up to the Regency Club and then another staff member served us tea and checked us in. She also recommended a restaurant for the evening that turned out to be wonderful. Two staff members brought us to our room and we were so impressed when the staff member who entered with us took off her shoes outside our door. The room itself was perfect - a small suite, not too big or small, updated, calm, soothing modern Asian interior with a stunning night view of the city and all the modern tech (auto blinds, washlet, abundant outlets, two large tvs, push button controls in shower/tub). Happy Hour and Regency Club lounge amenities were adequate for us, perhaps a bit too crowded but our wonderful staff member led us to a quiet out of the way table. Breakfast was also good and again, everything tastefully decorated. The fitness center was empty with all the necessary machines, whirlpool, outdoor pool, etc. Happy to discover the hotel is next door to the old ceramic making center of Naha with an interesting museum (good English audio guidance) and quaint shops with local pottery. Walking distance to restaurants/shopping on the main street in Naha. Everything was so much better than we had expected, in particular, the service was particularly outstanding - training of staff is excellent!!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 28 Mar 2022
Dear t0ky0m0m, Thank you for choosing Hyatt Regency Naha, Okinawa for your recent stay in Okinawa. We also would like to thank you for spending time for writing your comments for us, those are very important and precious to us. Please come back soon and once again, thank you for staying with us this time. Looking forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrjmrsan wrote a review Mar 2022
15 contributions25 helpful votes
My family and I love coming to this hotel. The club lounge is amazing and has fantastic views of the ocean and the beautiful city of Naha. The food is amazing upstairs on the 18th floor. We look forward to visiting again in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 15 Mar 2022
Dear Mrjmrsan, Thank you so much for staying with us the other day. We really appreciate your comment as well, glad to hear that you enjoy the lounge and its view and our food. We look forward to welcoming you and your family again sometime soon. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
darnell111 wrote a review Feb 2022
7 contributions
Naha Hyatt Regency is well worth the money. The level of service is always professional and you are always greeted with a smiling face both coming and going. I would highly recommend staying here when visiting Naha, Okinawa Japan. The location is great, and it's close to to the monorail.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 17 Feb 2022
Dear darnell111, Thank you for choosing Hyatt Regency Naha, Okinawa for your recent stay in Okinawa. Also we appreciate your review of our hotel. We are so glad you enjoyed the service provided during your stay as well as our location. We are looking forward to welcoming you again soon. Regards, Hyatt Regency Naha, Okinawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
celinekana2 wrote a review Feb 2022
1 contribution
Location is good, price is good, the room is very clean and spacious as expected. The breakfast is really good . And lastly the staff are really the best in this stay. Theyre so friendly, very attentive, helpful . They do their job very well . Also one thing i like about hyatt they allow you to check in as early like 12 noon as long as the room is ready . Very satisfying as usual . Hyatt regency Naha is excellent.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 13 Feb 2022
Dear celinekana2, Thank you very much for staying at Hyatt Regency Naha Okinawa. We would like to express our sincere gratitude to you for taking your precious time to give us your compliments. As you mentioned, our hotel is located in Sakurazaka—the bustling heart of Naha, makes it a convenient base for both business and leisure guests. Our hotel is the perfect starting point that allows you to experience Okinawa your way. We will continue to strive to improve our services to provide you with a comfortable stay. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bhill322 wrote a review Dec 2021
Yokohama, Japan1 contribution
Our stay at the Hyatt Regency Hotel was very pleasant, within walking distance to shops and restaurants and the train. Highly recommended. I would definitely recommend this hotel to anyone visiting Naha.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ハイアットリージェンシー 那覇沖縄, マーケティング at Hyatt Regency Naha, Okinawa
Responded 3 Jan 2022
Dear bhill322, Thank you very much for staying at Hyatt Regency Naha Okinawa. I would like to express my sincere gratitude to you for taking your precious time to give us your compliments. As you mentioned, our hotel is located in the center of Naha City, where you can enjoy the famous sightseeing spots of Okinawa such as Kokusai Dori and Tsuboya Yachimun Dori on foot. We hope you fully enjoyed your stay in Naha City with us. We will continue to strive to improve our services to provide you with a comfortable stay. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$112 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
JapanOkinawa PrefectureNaha
NUMBER OF ROOMS
294
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Frequently Asked Questions about Hyatt Regency Naha, Okinawa
Which popular attractions are close to Hyatt Regency Naha, Okinawa?
Nearby attractions include Yachimun Street (0.2 km), Shijo Hondori (0.3 km), and Heiwadori (0.3 km).
What are some of the property amenities at Hyatt Regency Naha, Okinawa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hyatt Regency Naha, Okinawa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Naha, Okinawa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Naha, Okinawa?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Naha, Okinawa?
Conveniently located restaurants include Inaka Public Market Minami, Pork Tamago Onigiri Honten Makishi Market, and Taste of Okinawa.
Are there opportunities to exercise at Hyatt Regency Naha, Okinawa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hyatt Regency Naha, Okinawa located near the city centre?
Yes, it is 0.4 km away from the centre of Naha.
Are any cleaning services offered at Hyatt Regency Naha, Okinawa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Naha, Okinawa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hyatt Regency Naha, Okinawa?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.