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5-17 Chuomachi, Beppu 874-0936 Oita Prefecture
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About

#8 of 167 hotels in Beppu
Location
Cleanliness
Service
Value
Finding an ideal family-friendly onsen hotel in Beppu does not have to be difficult. Welcome to Kamenoi Hotel Beppu, a nice option for travelers like you. As your “home away from home,” the onsen hotel rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, shops, and a convenience store while staying at Kamenoi Hotel Beppu. In addition, Kamenoi Hotel Beppu offers a hot tub and breakfast, which will help make your Beppu trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Given the close proximity of popular landmarks, such as Cat Cafe Neko with fortune telling (0.2 mi) and Yayoi Tengu (0.2 mi), guests of Kamenoi Hotel Beppu can easily experience some of Beppu's most well known attractions. During your visit, be sure to check out one of Beppu's popular yakitori restaurants such as Yakitori Katsu, Torisutei Kitahama Honten, and Yakitori Akariya, all a short distance from Kamenoi Hotel Beppu. Beppu is also known for some great parks, including Beppu Park, Matogahama Park, and Otanikoen, which are not too far from Kamenoi Hotel Beppu. Kamenoi Hotel Beppu puts the best of Beppu at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Coffee shop
Game room
Table tennis
Indoor play area for children
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Spa
Foot massage
Hot spring bath
Massage
Massage chair
Neck massage
Open-air bath
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Japanese, Korean
505Reviews4Q+A9Room tips

Reviews
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VTSM wrote a review Feb 2020
Hong Kong16 contributions56 helpful votes
Room is above average size in Japan. Interior decoration a bit dated. Services are generally good. The hotspring pools are acceptable. That said, I didn't feel the hotspring water slippery onto my skin and no sulphur smelling. Wonder if the water is real hotspring. Asked their staff who confirmed yes. But this was not my prior experience in hotspring water. You could literally smell sulphur when you passed by some hotspring sites.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 23 Feb 2020
Dear Customer,Thank you for using Beppu Kamenoi Hotel. Our hotel uses a simple hot spring in the public bath,which is effective for neuralgia. There are various hot springs in Beppu,so please use them the next time you use them. Last but not least,we look forward to your next visit. Beppu Kamenoi Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JsanB101 wrote a review Jan 2020
Hong Kong, China278 contributions85 helpful votes
5 Stars from me for this hotel. Time there December 11th and 12th, Party of 6 in 3 separate rooms. My wife and I, Her mom and dad, and her brother and uncle. Where to start, Friendly staff, great view from the room. Minutes walk away from the Train station, "YouMe" Mall, and ofcourse various eateries. Enough to explore around the area. There was no breakfast available, but like i said plenty of eateries near by, And if you've been to Japan before you know that Lawson has a wide range of good food to have. Did not get to try the restaurants in the hotel, but only because there was many stuff near by. Onsen(Hotspring) on the 3rd floor.
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Date of stay: December 2019
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 4 Jan 2020
Dear Guest, Thank you for the great review of our hotel! We sincerely appreciate your warm compliments. Your kinds words are great to hear and further encouragement to make every stay a great one. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aidan49 wrote a review Jan 2020
Brisbane, Australia82 contributions61 helpful votes
Stayed at this hotel 30th December for one night. Very very busy with lots of families. Queue to checkin and queues for breakfast but the staff deal with them quite quickly. Nice big rooms with nice view on the 13th floor were we stayed. Breakfast was nice with good selection of different food and surprisingly not too many delays in getting what you wanted even though crowded. Very busy time of year so one would need to book in advance. Two negatives, toilet and bathroom in our room had quite a high step into it which would make it difficult for older people. Also we parked on the top floor of the car park and there were no lifts only access was by staircase. Some people would find it difficult and also quite hard with luggage. I would suggest unload at hotel foyer and then park. Even with that enjoyed our stay.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 6 Jan 2020
Thank you for your stay. It was a relaxing stay. We sincerely ask for your continued patronage of the Beppu Kamenoi Hotel. We look forward to your next use. Beppu Kamenoi Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ah Tee wrote a review Dec 2019
Singapore, Singapore77 contributions40 helpful votes
We are party of 5 and stayed in a 6 bedders room which was huge. It has a separate shower and a sitting area. We enjoyed the onsen (it has indoor and outdoor onsen) which was well equipped with all amenities. We booked with breakfast (option for international buffet or Japanese) and both were very good. Location is near to JR station with lots of food options within 10 mins walk. Opposite the hotel is a convenient store. Parking is free. I am most impressed with this hotel despite my earlier reservations. I highly recommend this hotel.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 14 Dec 2019
"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WendyN wrote a review Dec 2019
6 contributions
Kamenoi Beppu Hotel is a rather old establishment. quite crowded but still manageable. we love the onsen. we like their breakfast spread, which let us try some of Beppu's local food, such as steamed mushroom/sweet potato, tempura chicken. however, hotel has only central heating for rooms. when we felt hot & stuffy, frontdesk wanted to give us a fan but was out of stock. we had to leave room door open to let cool air in for a few hours before room feels more comfortable to sleep in. fortunately,the next day, we managed to request for a fan but we still had to leave door open to cool the room. The TV remote control was pretty dirty, with stains around buttons. The hotel provides a very useful handphone, called "Handy" tool that we find very useful to bring out and use with reliable data connection for google maps. overall a good hotel that has big room for 5 of us.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 13 Dec 2019
"Thank you for staying at BEPPU KAMENOI HOTEL. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the beppu area in the future, we sincerely hope that you will consider our hotel for your stay. Tadashi Takemura BEPPU KAMENOI HOTEL"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ykhppc wrote a review Nov 2019
Tiong Bahru, Singapore502 contributions150 helpful votes
Stayed here for a night and my friends and I agreed that among all the hotels we stayed during our trip in Kyushu, this was the least favored hotel. The hotel looked tired and past its glory days. While the room is of decent size, the toilet really needs refurbishing and the hotel itself is shouting for an upgrade. The location is good as not only it has its own sauna on-site, it is also within walking distance to many convenient stores, shopping center and of course, near the shoreline too. It would be a great place to stay if not for the age of the hotel and facilities.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 7 Nov 2019
Thank you very much for choosing BEPPU KAMENOI HOTEL.We appreciate you taking the time to write to us. Thank you very much for your comment regarding toilet in the guestroom. Your comment will be taken into consideration for us to improve our service.  Every staff member at our hotel hopes that you will choose to stay with us again in the future. BEPPU KAMENOI HOTEL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shin75013 wrote a review Nov 2019
12 contributions2 helpful votes
+1
First of all, guests with tattoos are not allowed to enjoy the onsen baths but still are charged with an onsen tax at check in. This kind of establishment should consider allowing fashion tattoos or giving a discount for people with tattoos who are banned from their onsen facilities. Now, about the food, they offer a 20% discount on their buffet restaurant. Even with the discount, dinner for 2 is as expensive as the room fare for 1 night, more than 3000¥pp, not including alcoholic drinks. That's the price of a fancy meal, the food was good but not extraordinary. This buffet is overpriced. The room itself was pretty big. The sheets were clean but the bed wasn't very comfortable. Last but not least, the bathtub, pretty big for Japan but very old and not in good condition. The worst was the shower curtain, disgusting mold stains and a hole in it. Very very disappointing. Also, it didn't bothered us as we were leaving but at 8am, the cleaning lady made an awfully loud noise with her cart in the corridor, don't expect to sleep late in this hotel. Positive points : the view from our room and the hotel situation just next the train station.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 6 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet M wrote a review Nov 2019
Cardiff, United Kingdom31 contributions36 helpful votes
Arrived early after catching overnight ferry from Osaka. Reception staff refused to let us occupy the room early, unless we paid a £20.00 an hour surcharge. Many staff behind reception, but no concern at our situation. Room small and very basic. The only good point about this hotel was it’s location.
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 6 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chappelli1954 wrote a review Oct 2019
Sydney, Australia161 contributions100 helpful votes
stayed 2 nights during RWC. rooms are small but clean. bathrooms are a problem with a large step needed to get into bathroom. shower is over bath. buffet breakfast is average with reasonable selection. close to some restaurants and waterfront
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 31 Oct 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geoff333_13 wrote a review Oct 2019
Cronulla, Australia426 contributions189 helpful votes
After staying in great hotels throughout Japan, we found this hotel below average with small rooms and uncomfortable beds and pillows. Some of our touring party complained of strong smoking odour in their rooms. Despite this, the hotel appeared to be fully booked during a public holiday and many children were present, running up and down the corridors. The hotel restaurant was unable to supply anything for my wife that was gluten free and as we found in most restaurants in Japan, they will not take anything from the meal that may contain gluten, even the soy sauce. Luckily, we found something across the road in Lawsons Convenience Store for dinner (cold meat and cheese and a sandwich for me). Sad to say, this was not great.
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Date of stay: October 2019
Value
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Room Tip: Try another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from beppukamenoihotel, 支配人 at Kamenoi Hotel Beppu
Responded 31 Oct 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$64 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beppu kamenoi onsen hotel
LOCATION
JapanKyushuOita PrefectureBeppuBeppu Station
NUMBER OF ROOMS
322
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Frequently Asked Questions about Kamenoi Hotel Beppu
Which popular attractions are close to Kamenoi Hotel Beppu?
Nearby attractions include Statue of Kumahachi Aburaya (0.4 km), Yayoi Tengu (0.4 km), and Ekimachi 1Chome Beppu (0.4 km).
What are some of the property amenities at Kamenoi Hotel Beppu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Kamenoi Hotel Beppu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kamenoi Hotel Beppu?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Kamenoi Hotel Beppu?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Kamenoi Hotel Beppu?
Conveniently located restaurants include Tomonaga Panya, Hajime Zushi, and Kaisen Izutsu.
Are there opportunities to exercise at Kamenoi Hotel Beppu?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Kamenoi Hotel Beppu?
Yes, dry cleaning and laundry service are offered to guests.
Does Kamenoi Hotel Beppu offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Kamenoi Hotel Beppu?
The staff speaks multiple languages, including English, Japanese, and Korean.