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2-1 Kamitoricho, Chuo-ku, Kumamoto 860-8536 Kumamoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (346)
Dining (45)
Room & Suite (23)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 25/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nikko Kumamoto
Updated 25/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 104 hotels in Kumamoto
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Finding an ideal luxury hotel in Kumamoto does not have to be difficult. Welcome to Hotel Nikko Kumamoto, a nice option for travelers like you. Nearby landmarks such as Yakumo Koizumi Old House in Kumamoto (0.1 mi) and Kumamoto City Hall, Large Hall Floor (0.2 mi) make Hotel Nikko Kumamoto a great place to stay when visiting Kumamoto. Hotel Nikko Kumamoto offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features an on-site restaurant. Guests arriving by vehicle have access to parking. Hotel Nikko Kumamoto looks forward to welcoming you on your visit to Kumamoto.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Coffee shop
Business Centre with Internet Access
Conference facilities
Massage
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Salon
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, Japanese, Korean
862Reviews11Q+A29Room tips
Traveller rating
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Popular mentions
Joyce1165 wrote a review Jun 2020
San Francisco, California17 contributions4 helpful votes
+1
I have stayed at the Nikko Hotel in Kumamoto several times. However, this stay was to be a three-month stay for my Fulbright Scholar’s award to conduct research, network, collaborate, and provide lectures throughout Japan. Because of the unprecedented COVID-19, the world changed and the U.S. State Department requested my return to the U.S. I felt so safe that I was somewhat reluctant to returning to the U.S. because they hadn’t even mandated the use of masks or social distancing. Once travel becomes safe again, I most eagerly will return to Kumamoto and will only plan to stay at the Nikko Hotel. I would like to extend my deepest personal gratitude to Rooms Reservation Manager, Mr. Munehiro Mio who made sure every personal requested detail was honored, and to the entire team at Nikki Hotel for a wonderful stay during a difficult time. Thank you for making me feel very comfortable and, most of all, safe. A special acknowledgement to Ruwan Pathmathilake (originally from Sri Lanka) who personally stored all my luggage during my trips to attend meetings, and who was the only one who spoke fluent English. Most Fulbright Scholars bring along their families to experience the culture of their host country. Unfortunately, my husband was unable to join me because of his own practice, so it was very important for me to be in a safe and convenient environment while living in a country where I did not speak the language. There is very close monitoring and security of who enters the elevators. Upon return, I was always warmly greeted and escorted to the elevator by staff. As the elevator doors close, this very special staff member deeply bows which is certainly not practiced in the U.S., which always makes me feel very honored. Whether for business or pleasure, Hotel Nikko is the perfect place located with Tsuruya department store and a fantastic upscale grocery store directly across the street, a new bus station close by with eateries and shops, direct bus services (to airport), street trolleys, and two arcades filled with boutiques and restaurants. There’s even a Starbucks located directly outside. But, my most favorite is the patisserie (bakery) located within the hotel who has the most delicious fig and walnut bread rolls… I always bring several home and can’t wait to go back just for these rolls. The only things lacking (besides more English-speaking staff), is access to a business center and gym. Other than that, Nikko Hotel is the place to stay when in Kumamoto. Be sure to request a room on one of the two top floors that have been recently renovated, with direct views of the Kumamoto Castle. Each room is equipped with a Nespresso coffee machine. Thank you ALL from the bottom of my heart for making my stay in Kumamoto truly memorable and for making the first part of my Fulbright very special. I can’t wait to return to my home away from home.
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: e sure to request a room on one of the two top floors that have been recently renovated, with...
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lsmkw wrote a review Nov 2019
San Francisco Peninsula384 contributions232 helpful votes
Two of us stayed here for a week in a room measuring 12 feet x 13 feet. Very tiny and thus my low rating! Our bed was pushed against the wall - only way it would fit - so that my husband had to crawl out the bottom if he didn't want to wake me. There was no where to put anything, barely any closet space and 3 narrow drawers filled with hotel items. Our bathroom was also very small although it had a tub/shower combo. The room and bath were clean, well lit and there was good in room wifi...Few staff spoke enough English to be able to make requests, etc. There was no comfortable area for small groups to meet outside of the expensive bars and restaurants. The hotel is in a great location, near the castle and in the middle of shopping.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Ask for castle view side because those rooms are much larger than opposite side.
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1 Helpful vote
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WheelzUpGal wrote a review Nov 2019
Washington DC, District of Columbia216 contributions153 helpful votes
I stayed here one week for business. Pros: Nice location, a lot of shopping and places to eat nearby. Breakfast was great. The room was very quiet, even when many rooms turned over and a lot of housekeeping staff on the floor. I arrived during the night and slept late. Did not hear a sound and was surprised when I left the room to see so many housekeepers working in nearby rooms. They were so quiet, much appreciated after very long flights. The room was very clean. Cons: The bed was quite hard. Food was VERY expensive. Room service for a club sandwich and some fruit was almost $50! Two cups of tea in the lobby bar about $18. Unbelievable. This might be the reason the man in the lobby bar was very pushy that we order tea on the two evenings our team had meetings there. There is no business center and no private meeting spaces unless you pay for them. Many staff had minimal English and that posed some problems at times. I definitely want to recognize Mr. Tsubasa Kumagawo in the lobby. This young man was very helpful to me at many times. He was kind and patient. His English was very good. This gentleman should be promoted from a bellman to a manager!
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Date of stay: November 2019
Value
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Walking Tourist wrote a review Nov 2019
Singapore25 contributions22 helpful votes
I give this hotel full marks for location, decor, bathrooms, breakfast, parking, and friendly staff. We found the adjacent shopping arcades delightful. My only slight negative comment is the bed was a bit hard. I would gladly stay there again. The breakfast was outstanding.
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Date of stay: November 2019Trip type: Travelled as a couple
1 Helpful vote
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JunOfCebuPhl wrote a review Sep 2019
Cebu Island, Philippines119 contributions52 helpful votes
The location is perfect (center of the Suizenji Garden and the Kumamoto Castle). If you're not for the garden and the castle, shopping street is just right beside and across from the hotel. The bus stops right in front of the hotel and in less than 100 mts you can take the tram to and from the Kumamoto Station. The breakfast was great and good selection. The staff were very attentive to your every need. Kumamoto water is potable from the faucet. Shower was great and bathroom is spacious. Loved this city and like to come back. I got a room facing the castle, and the view is great especially the night time as you can see the castle lit up. Very nice indeed.
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Date of stay: September 2019
Value
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Room Tip: Request a room facing the kumamoto castle.
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PRICE RANGE
US$137 - US$207 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuKumamoto PrefectureKumamoto
NUMBER OF ROOMS
191
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Frequently Asked Questions about Hotel Nikko Kumamoto
Which popular attractions are close to Hotel Nikko Kumamoto?
Nearby attractions include Kumamon Square (0.2 km), Shimotori Shotengai (0.1 km), and Contemporary Art Museum Kumamoto (0.04 km).
What are some of the property amenities at Hotel Nikko Kumamoto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
Which room amenities are available at Hotel Nikko Kumamoto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Nikko Kumamoto?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Nikko Kumamoto?
Yes, parking is available to guests.
What are some restaurants close to Hotel Nikko Kumamoto?
Conveniently located restaurants include Glocal BAR Vibes, Ramen Akagumi, and Akaushi Semmon Kumamoto Koshitsuyakiniku Kakka.
Is Hotel Nikko Kumamoto located near the city centre?
Yes, it is 0.1 km away from the centre of Kumamoto.
Are any cleaning services offered at Hotel Nikko Kumamoto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Nikko Kumamoto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Nikko Kumamoto?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hotel Nikko Kumamoto?
Many travellers enjoy visiting Former Hosokawa Mansion (1.3 km), Lafcadio Hearn House (0.2 km), and The Memorial Museum of the Fifth High School (2.0 km).