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ANA Crowne Plaza Kumamoto New Sky, an IHG hotel

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2 Higashiamidajimachi, Chuo-ku, Kumamoto 860-8575 Kumamoto Prefecture
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Traveller (618)
Room & Suite (265)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ANA Crowne Plaza Kumamoto New Sky, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 104 hotels in Kumamoto
Location
Cleanliness
Service
Value
Travellers' Choice
The ANA Hotel Kumamoto Newsky, situated by the Shirakawa River, stands distinctively sleek and modern in the city’s skyline. Boasting an array of facilities and classic Japanese Hospitality, the hotel is a popular stopover for travelers visiting the famed Kumamoto Castle and Suizenji Park.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Massage
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Salon
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Languages Spoken
English, Japanese

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
41Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
503Reviews7Q+A15Room tips
Traveller rating
  • 159
  • 254
  • 72
  • 15
  • 3
Time of year
Traveller type
Language
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Popular mentions
DublinTravelLover wrote a review May 2020
Brent, United Kingdom43 contributions33 helpful votes
I stayed here for 6 nights as part of a work trip to Japan. I absolutely loved the Ana Crowne Plaza Kumamoto New Sky. I had been in Tokyo and stayed in the Hyatt Regency in Shinjuku and did not think I would get another room as big in Japan but room 2188 was enormous and with a beautiful view over the river. Fabulous bathroom, again big by Japanese standards. The staff were exceptional in all parts of the hotel from the doormen to the receptionists to the room service servers to the lovely ladies in the hotel shop. The room service was excellent and not too pricey by Japanese standards. I loved the friend chicken! The location is a little out of the centre and I spent one night in the much more centrally located Hotel Nikko but I much preferred the Ana Crowne Plaza. Out of six hotels I stayed in over seven weeks on this extended work trip in Japan, this was my favourite.
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Date of stay: October 2019Trip type: Travelled on business
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Karen T. Kim wrote a review Feb 2020
51 contributions59 helpful votes
The parking is a bit overpriced and you must make a reservation for dinner so you don’t get shut out but this is a gorgeous hotel with a wonderful staff. Don’t miss the awesome heated masks they put in your room too!
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Date of stay: December 2019Trip type: Travelled as a couple
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vagabond_08 wrote a review Dec 2019
Singapore, Singapore12 contributions7 helpful votes
Stayed in this hotel for a couple of nights with my wife and two young boys. The property is a distance from the main shopping area, but we chose it because it was close to the train station, which facilitated our plans for trips out of Kumamoto. The rooms are in accordance with many across Japan, clean and comfortable, though not extremely spacious. What stood out for us though was the great service during our entire stay. The staff we encountered were very polite and helpful, and went out of their way to make it a memorable experience for us, especially helping to search for and deliver my tripod back to my room when I thought I had misplaced it earlier in the day. Special thanks to Robin and team for making our stay feel really special.
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Date of stay: November 2019
Rooms
Cleanliness
Service
1 Helpful vote
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GroovyM wrote a review Dec 2019
Kobe, Japan292 contributions101 helpful votes
The suite rooms are excellent. We found a good value for the very large room which was very comfortable and we could enjoy many hours in the suite relaxing, taking a meal and watching the large TV. The location is also very convenient with parking and also close to the stop #4 on teh A-tram line. The staff was helpful when we had requests for housekeeping and suggestions for sightseeing. Very glad we stayed here.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Suites are very large. Size of three regular rooms
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1 Helpful vote
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Lorann H wrote a review Dec 2019
Kobe, Japan154 contributions98 helpful votes
We stayed 2 nights in December 2019 in one of the Suite rooms. The suite rooms are the size of 3 regular rooms. It had a large living room area with a very large sectional couch, big screen TV, and a table with 4 chairs. The bedroom had 2 double beds and a very spacious bathroom. The views were wonderful. The breakfast buffet had ample choices, including a freshly made omelet station. The restaurant for lunch and dinner is an interesting mix of Chinese / Italian. I had the butter pasta for lunch, which was fine. There were enough choices in the lunch buffet that you did not go hungry. I would stay here again when back in Kuramoto. It was only 2 minute walk to the "A" tram station. And it was easy to get to the tourist areas from the A or B trams. The tram is a flat 170 yen per ride, and you can use your ICOCA card, just remember to scan the card when you enter the tram AND when you exit the tram. Or pay cash when exit the tram.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Voyage23582331558, Hotel Reservation at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel
Responded 25 Dec 2019
Thank you for leaving us your review and for making us a part of your visit here in Kumamoto. and thank you for choosing our hotel this time. We are glad to hear that you enjoyed staying suit room. We suppose to the suit room are large enough for 2 persons. Also thank you for having a lunch our Italian and Chinese restaurant. If you have a opportunity, please come you back again. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky
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PRICE RANGE
US$72 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana hotel kumamoto
LOCATION
JapanKyushuKumamoto PrefectureKumamoto
NUMBER OF ROOMS
187
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Frequently Asked Questions about ANA Crowne Plaza Kumamoto New Sky, an IHG hotel
Which popular attractions are close to ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Nearby attractions include Kitaoka Shrine (0.5 km), Joman-ji Temple (0.1 km), and Enshu-ji Temple (0.3 km).
What are some of the property amenities at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Conveniently located restaurants include Korin, Sun Cielo, and Ryosai.
Does ANA Crowne Plaza Kumamoto New Sky, an IHG hotel have an airport shuttle?
Yes, ANA Crowne Plaza Kumamoto New Sky, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Kumamoto New Sky, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to ANA Crowne Plaza Kumamoto New Sky, an IHG hotel?
Many travellers enjoy visiting Former Hosokawa Mansion (1.8 km), Lafcadio Hearn House (1.6 km), and The Memorial Museum of the Fifth High School (3.8 km).