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Richmond Hotel Kumamoto Shinshigai

6-16 Shinshigai Chuo-ku, Kumamoto 860-0803 Kumamoto Prefecture
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Traveller (130)
Room & Suite (41)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.


#3 of 104 hotels in Kumamoto
Travellers' Choice
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot bath
Baggage storage
24-hour front desk
Dry cleaning
Vending machine
Laundry service
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Japanese
459Reviews6Q+A4Room tips
Traveller rating
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Popular mentions
Thumbelina2 wrote a review Jun 2020
London, United Kingdom1319 contributions394 helpful votes
I had a corner double room which had two big windows. There was no room safe and no comfy chair to sit in. The bed was hard and the sheets didn’t fit properly. There was a stained mattress cover. The pillows were soft and comfortable and the bed was made up with a duvet. There was no cupboard just a hanging area with hooks. Because the area outside the bathroom was wide I was able to open my large suitcase easily. Furthermore, there was a useful gap next to the entrance where I was able to store my suitcase out of the way. There was no English tv but the wifi was very good. The air conditioning was noisy. Unusually (when compared with the other Japanese hotels I stayed in) no cotton wool pads were provided. No bottled water was provided. The bathroom was a capsule/modular style bathroom but it wasn't as cramped as some! Because the hotel is in the middle of a covered shopping precinct there are tons of restaurants around. I normally went around the corner to pick up a coffee from Starbucks and a delicious bread/egg sandwich in a little restaurant. However, on the day I left, I was leaving before they opened so I had breakfast in the hotel. Not only was it expensive but it had an extremely limited choice. For £10 - I had 1 fried egg & 1 piece of toast and some yoghurt! It was 7 minute walk to the bus station (for the bus to the airport). The hotel arranged parking in a nearby multi-storey car park which was about 7 minutes walk away. Some staff spoke good English and provided invaluable sightseeing suggestions (Kikuchi gorge).
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Date of stay: October 2019
1 Helpful vote
DGSmanila wrote a review Jan 2020
Bangkok, Thailand295 contributions142 helpful votes
the hotel is located inside the shopping arcade. It is convenient but if you arrive with car you will have to park about 3~5 minutes walk away. reception is ok. NO English. Rooms convenient - no view. Amenities - ok wifi - ok breakfast - you can choose set from fix menu and other items such as salad etc. are in bar self service. Not good value compare to other places we been. hotel is 5 minutes walk from the casstle
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Date of stay: January 2020
OK4anytrip wrote a review Oct 2019
San Jose, California16 contributions3 helpful votes
My 5 nights stay at this hotel was very good. Good breakfast options, and some Traditional Japanese sides. Staff could understand and talk English very well and very helpful to get around. Its conveniently located in shopping area called Shimotori with lots of restaurants, shopping for all budgets including traditional Japanese items. There's Mc Donald's, Starbucks and convinient stores in few steps. Very close to the historic castle. There are bigger malls called TSURUYA, SAKURA MACHI etc. Taxis are just around the corner. And big surprise was the Smart Phone, given with the room. You can use it for all the apps without logging into your social account. Even if you do the usage data gets erased on your check out date. You can even make international calls with it.
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Date of stay: October 2019Trip type: Travelled on business
cra247 wrote a review Aug 2019
Downingtown, Pennsylvania6 contributions1 helpful vote
Excellent hotel in all respects. Location, front desk staff, cleaning staff, rooms, bathrooms, cost/value, laundry service, washing machines (those were just ok), air conditioning on brutally hot days, etc. would recommend to any traveler going to Kumamoto.
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Date of stay: July 2019Trip type: Travelled on business
Christo60 wrote a review Apr 2019
Ottawa, Canada235 contributions146 helpful votes
Typical Japanese quality. Room 1139 not large but very good. Access to hotel is from an arcade so lots of shops , restos close by. Simple breakfast included. Location is central but not close to main train station, right beside tram stop.
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Date of stay: February 2019
Trip type: Travelled as a couple
2 Helpful votes
US$67 - US$148 (Based on Average Rates for a Standard Room)
JapanKyushuKumamoto PrefectureKumamoto
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Frequently Asked Questions about Richmond Hotel Kumamoto Shinshigai
Which popular attractions are close to Richmond Hotel Kumamoto Shinshigai?
Nearby attractions include Statue of KATO Kiyomasa (0.4 km), Kumamoto City Hall, Large Hall Floor (0.5 km), and Lafcadio Hearn House (0.5 km).
What are some of the property amenities at Richmond Hotel Kumamoto Shinshigai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
Which room amenities are available at Richmond Hotel Kumamoto Shinshigai?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Richmond Hotel Kumamoto Shinshigai?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Richmond Hotel Kumamoto Shinshigai?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Richmond Hotel Kumamoto Shinshigai?
Conveniently located restaurants include Glocal BAR Vibes, Katsuretsutei Shinshigai Honten, and Akaushi Semmon Kumamoto Koshitsuyakiniku Kakka.
Is Richmond Hotel Kumamoto Shinshigai located near the city centre?
Yes, it is 0.7 km away from the centre of Kumamoto.
Are any cleaning services offered at Richmond Hotel Kumamoto Shinshigai?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Richmond Hotel Kumamoto Shinshigai?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Richmond Hotel Kumamoto Shinshigai?
Many travellers enjoy visiting Former Hosokawa Mansion (1.3 km), Lafcadio Hearn House (0.5 km), and The Memorial Museum of the Fifth High School (2.6 km).