We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mitsui Garden Hotel Kumamoto

Save
Share
1-20 Koyaimamachi, Chuo-ku, Kumamoto 860-0012 Kumamoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Lowest Price Guarantee !
Expedia.com
Hotels.com
Trip.com
US$59
View deal
Free cancellation until 27/12/21
Travelocity
Orbitz.com
ZenHotels.comUS$79
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (338)
Room & Suite (103)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mitsui Garden Hotel Kumamoto
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 104 hotels in Kumamoto
Location
Cleanliness
Service
Value
Travellers' Choice

Finding an ideal family-friendly hotel in Kumamoto does not have to be difficult. Welcome to Mitsui Garden Hotel Kumamoto, a nice option for travellers like you.

While staying at Mitsui Garden Hotel Kumamoto, visitors can check out Kato Kiyomasa Statue (0.4 mi) and Yakumo Koizumi Old House in Kumamoto (0.5 mi), some of Kumamoto's top attractions.

Guest rooms offer air conditioning, a refrigerator, and a desk, and Mitsui Garden Hotel Kumamoto makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, baggage storage, and 24 hour security. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is parking available to guests.

Travellers looking to enjoy some dumplings can head to Gyozatengoku Tomitomihan, Gyoza No Oisi Omise Ajidokoro Ichi Ni San, or Benitora Gyozabo, Kumamoto Tsuruya Department Store. Otherwise, you may want to check out an Italian restaurant such as Trattoria Federico Nuovo, Angelo, or Restaurant Suncielo.

If you’re looking for things to do, you can check out Kumamoto Castle (0.6 mi), Sakuranobaba Johsaien (0.4 mi), or Contemporary Art Museum Kumamoto (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.

Mitsui Garden Hotel Kumamoto looks forward to welcoming you on your visit to Kumamoto.

Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Children Activities (Kid / Family Friendly)
Taxi service
Banquet room
Meeting rooms
Paid public parking nearby
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Full body massage
Massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Japanese
Hotel links
Special Offer:Lowest Price Guarantee !
405Reviews7Q+A6Room tips
Traveller rating
  • 88
  • 230
  • 73
  • 11
  • 3
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Martin Kwok wrote a review Dec 2019
Hong Kong, China365 contributions102 helpful votes
+1
First of all, the hotel location quite good as the busy shopping street is nearby within walking distance. However, the hotel room is really small even we booked the kumamon twin room, especially the crowded bathroom with small toilet inside make you feel really squeeze everything in the room. Overall everything was up to money value and the daily essentials were provided, I can only say you get what you pay for.
Read more
Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Share
Response from MitsuiGardenHotelKM, 支配人 at Mitsui Garden Hotel Kumamoto
Responded 9 Dec 2019
Thank you for your stay at Mitsui Garden Hotel Kumamoto and taking the time to provide the review for your recent stay. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. We are also regret to learn the size of room failed to your expectation at this time. We keep your feedback as a reference for our next renovation for a hotel in future. Once again, we appreciate for the comment you gave us and are very much looking forward to welcoming you again soon. Mitsui Garden Hotel Kumamoto Front Office Manager
Read more
9042aa wrote a review Nov 2019
Hong Kong, China23 contributions1 helpful vote
間房細,就算二人房打開行李箱後無位行!酒店職員基本上唔識英文,靠Google 翻譯!洗手間門向外推,隨時撞到人!床較為硬,枕頭好低好軟,房間打掃不乾淨,上一位客人的長頭髮還留在浴缸內!早餐的咖啡淡如水,就算放到成枱都係碟,侍應都唔識收碟。 Room is quite small even in the double room. If you open your gip then you will only have a small room to walk around. Staff can NOT speak English. Door of the toilet is push out from inside, easily hurt your roommates. Bed is quite hard and the pillow is soft as well. Room did NOT tidy up probably. Found a long hair in the bathroom area. Coffee in the restaurant favour quite light. Even the empty plates placed on the table but no waiter clean up.
Read more
Date of stay: November 2019Trip type: Travelled with family
Helpful
Share
Response from MitsuiGardenHotelKM, マネージャー at Mitsui Garden Hotel Kumamoto
Responded 18 Nov 2019
Dear Sir / Madam Our semi-double room is 14 square meters. We also have twin rooms or triple rooms. We recommend that you give a try to such larger rooms next time. With regarding to the English skill of our staff, we are sorry to hear that it did not meet your need. As you referred a few staff is not good at English, therefore we have a translation service through telephone. We sincerely apologize that our cleaning service did not reach your expectation. We have been trying all our best to provide excellent service to every customer who visit here. Your valuable feedback is highly valued and very important for the hotel to keep improving our service quality. Many thanks for your kind understanding. Mitsui Garden Hotel Kumamoto Front Manager
Read more
KimH309 wrote a review Oct 2019
Oloron-Sainte-Marie, France84 contributions45 helpful votes
The Mitsui Garden Hotel is well located business hotel in the centre of Kumamoto close to the main attractions of the city. Rooms are clean and spacious and reasonably priced. Staff are are polite and friendly. Good for all sorts of travellers
Read more
Date of stay: October 2019
Rooms
Cleanliness
Service
Helpful
Share
Response from MitsuiGardenHotelKM, フロント オフィス マネージャー at Mitsui Garden Hotel Kumamoto
Responded 23 Oct 2019
Dear Sir / Madam, Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. Mitsui Garden Hotel Kumamoto Front Manager
Read more
Jeffrey T wrote a review Oct 2019
41 contributions2 helpful votes
+1
2 tram stations are located within 250m. The room was clean and the toilet is big. Washing machine and dryers are provided with small charges. The hotel is within the walking distance to the sinseikai road with a lot eateries and shops for shopping. The newly completed bus station sakarumachi is not far from the hotel.
Read more
Date of stay: October 2019Trip type: Travelled with friends
Helpful
Share
Response from MitsuiGardenHotelKM, フロント オフィス マネージャー at Mitsui Garden Hotel Kumamoto
Responded 25 Oct 2019
Dear Sir / Madam, Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. Mitsui Garden Hotel Kumamoto
Read more
dekiaiparadox wrote a review Oct 2019
Kuala Lumpur, Malaysia131 contributions39 helpful votes
I supposed Kumamoto isn’t quite a popular destination for one to stay over. I booked and stayed with this hotel for 3 nights and it was good. The price is reasonable and so is the size of the room. Enough for 2 to move around with cabin size luggage. The bed was surprisingly slightly bigger than expected. We got a queen size bed as compared to double size bed. The toilet was quite spacious too for Japanese standard. The room is clean and overall very satisfied. It is also walking distance to the bus terminal (about 5 mins or so. Btw the bus terminal is in sakuramachi mall so you can’t see it from the outside. It is located at the entrance level whilst bus ticket station is on level 2). Across the bus terminal there is 7E and Family Mart (further in compared to 7E). You can take the tram to Keitokuko-mae and cross the road, walk straight ahead and you’ll see the hotel. Less than 5 mins walk.
Read more
Date of stay: September 2019Trip type: Travelled with friends
Helpful
Share
Response from MitsuiGardenHotelKM, フロント オフィス マネージャー at Mitsui Garden Hotel Kumamoto
Responded 7 Mar 2020
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Read more
Previous
123456
PRICE RANGE
US$55 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuKumamoto PrefectureKumamoto
NUMBER OF ROOMS
225
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mitsui Garden Hotel Kumamoto
Which popular attractions are close to Mitsui Garden Hotel Kumamoto?
Nearby attractions include Shinshigai Shotengai (0.2 km), SAKURA MACHI Kumamoto (0.3 km), and International Bar Detour (0.4 km).
What are some of the property amenities at Mitsui Garden Hotel Kumamoto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Mitsui Garden Hotel Kumamoto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsui Garden Hotel Kumamoto?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Mitsui Garden Hotel Kumamoto?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Mitsui Garden Hotel Kumamoto?
Conveniently located restaurants include Katsuretsutei Shinshigai Honten, Sumo Sushi Taihou Heya, and Umazakura Kumamoto Shimotori.
Is Mitsui Garden Hotel Kumamoto located near the city centre?
Yes, it is 0.9 km away from the centre of Kumamoto.
Are any cleaning services offered at Mitsui Garden Hotel Kumamoto?
Yes, dry cleaning and laundry service are offered to guests.
Does Mitsui Garden Hotel Kumamoto offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Mitsui Garden Hotel Kumamoto?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Mitsui Garden Hotel Kumamoto?
Many travellers enjoy visiting Former Hosokawa Mansion (1.4 km), Lafcadio Hearn House (0.7 km), and The Memorial Museum of the Fifth High School (2.9 km).