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ANA Crowne Plaza Fukuoka

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Traveller (521)
Room & Suite (409)
Dining (132)
Ratings and reviews
  • Excellent24%
  • Very good56%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“the club lounge”(17 reviews)
“hakata station”(86 reviews)
“ihg member”(4 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
ANA HOTEL HAKATA made a brand new start as ANA CROWNE PLAZA FUKUOKA on 4th December 2008.The modernistic ANA CROWNE PLAZA FUKUOKA sits dignified in the city of Fukuoka, the political and cultural centre of Kyushu. Much like its surroundings, the hotel has a cosmopolitan outlook...
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Location and contact
3-3-3 Hakata Ekimae, Hakata-ku, Fukuoka 812-0011, Fukuoka Prefecture
Name/address in local language
3.3 km to Fukuoka Airport
753 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (917)
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216 results
Traveller rating
53
105
45
8
5
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LanguageEnglish
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53
105
45
8
5
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All reviewsthe club loungehakata stationihg memberihg hotelsfitness centerminute walkgood sizetrouser pressroom was largejapanese restaurantstandard roomsingle bedan upgradeconvenient locationclose to the airporthotel is situatedbusiness trip
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1 - 5 of 216 reviews
Reviewed 2 weeks ago via mobile

Stayed there one night with a friend. Check in wasn’t the friendliest I have experienced. Priority rewards membership not acknowledged. Room was ok, a bit old style. We didn’t try the restaurants so I cannot comment on this. Didn’t get a receipt at check out...More

Thank Ludo-Owen
Response from ANACPFukuoka, Manager at ANA Crowne Plaza FukuokaResponded 2 weeks ago

Thank you very much for staying at ANA Crowne Plaza Fukuoka and sharing your candid review of your recent stay. First of all, we sincerely apologize that you found your visit disappointing that that we did not meet your expectations. We will certainly share your...More

Reviewed 3 June 2018

Location is good, just 10 minute walk from train station and bus terminal, along with big shopping malls. Various choice of shops, convenient stores and restaurants. Guest rooms are a bit small and dated, but practical and comfortable. Can’t complain. Warm greetings and smiling faces...More

Thank bililui
Response from ANACPFukuoka, Manager at ANA Crowne Plaza FukuokaResponded 7 June 2018

Thank you very much for staying at ANA Crowne Plaza Fukuoka and we would like to thank you for taking the time to share your experience, However we are very sorry that we could not prepare your room when you arrived here and taking your...More

Reviewed 4 May 2018 via mobile

I am a spire elite member and have never experienced to be kicked out of an empty club lounge because kids are not allowed. It's not mentioned on the app before you book and you get attitude when you are there. Shame on IHGMore

Thank X2863ZCinfo
Response from ANACPFukuoka, Manager at ANA Crowne Plaza FukuokaResponded 9 May 2018

Thank you very much for staying at ANA Crowne Plaza Fukuoka as an IHG Rewards Club member and your candid review of your recent stay at our hotel. I am sorry We didn't explain it clearly enough about club lounge. But one of our main...More

Reviewed 25 April 2018 via mobile

ANA Crowne Plaza is a convenient hotel located just 5 mins walk from JR HAKATA station. It is also not far from the airport. The taxi fare is just 1200 yen from airport to hotel. As an IHG platinum member, i was upgraded to the...More

Thank Chan J
Response from ANACPFukuoka, Manager at ANA Crowne Plaza FukuokaResponded 29 April 2018

Thank you for your review and staying at ANA Crowne Plaza Fukuoka. I appreciate your positive feedback about our hotel. All of our staffs are really happy to hear high satisfaction about our hotel such as the location and services. We do take pride in...More

Reviewed 18 April 2018

Crown Plaza is conveniently located only 10 minute walk from Hakata JR station. In the station, there are many shops and restaurants to choose. The hotel is clean and staff is professional and courteous. It was busy with tour group when we stayed, but the...More

Thank QB2008
Response from ANACPFukuoka, Manager at ANA Crowne Plaza FukuokaResponded 22 April 2018

Thank you very much for staying at ANA Crowne Plaza Hotel Fukuoka, and thank you for taking the time to share your experience. We really feel honored by your kind comments and appreciate that you took the time to share them. It is our highest...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
US$115 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Fukuoka
#13 Luxury Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$115 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Fukuoka
#13 Luxury Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (521)
Room & Suite (409)
Dining (132)
Pool & Beach (3)
Amenities (28)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
dominicc376
8 August 2017|
AnswerShow all 4 answers
Response from Bronwyn P | Reviewed this property |
there are complimentary drinks and light food also you cam enjoy breakfast away from the noise downstairs. the rooms are much bigger.
1
Vote
Tung V
13 June 2017|
Answer
Response from Daisy L | Reviewed this property |
Probably not. Perhaps it's better to check with hotel to see if they could make any arrangement or they may let you use the shower in the gym (if there is one)
0
Votes
Room Tips
"Wifi is fast, stable."
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"Don't choose this hotel if you are not Japanese. They treat non-Japanese lowest priority."
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"I always ask for rooms away from the lifts"
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"good location"
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