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Sutton Hotel Hakata City

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Traveller (157)
Room & Suite (253)
Dining (66)
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Overview
  • Excellent16%
  • Very good58%
  • Average19%
  • Poor2%
  • Terrible5%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Family Rooms
Accessible rooms
Dry Cleaning
Self-Serve Laundry
3 Star Hotel
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Reviews (287)
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All reviewsair conditionerstayed for nightsnon smoking roomtrain stationlobbysizeminsfloorcanalcityhakatajapan
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1 - 5 of 40 reviews
Reviewed 21 February 2018 via mobile

Hotel is approx 8 mins walk from Hakata station. It’s only a shot walk to Canal city and other shopping places. The staff are helpful and friendly. We found the room and bathroom to be of a good size (when compared to other hotels we...More

2  Thank 725cl
Reviewed 19 December 2017 via mobile

I had one of my best sleep here. The pillow hardness is just nice for me (hard type). The shower room is spacious and shower head is powerful. Idk maybe i was tired but I had a good rest here. To me, the pillow and...More

Thank Chia A
Reviewed 1 December 2017 via mobile

The front desk staffs has poor attitude and is not good in English. My baby kept crying as he did not sleep the whole night on the plane, requested the hotel for early check-in however they rejected me and told me "No, No, No!". When...More

Thank Carolyn H
Reviewed 13 July 2017

Terrible experience 1) old hotel,the infrastructure and set up are very old fashioned. It even cannot the standard and quality with a commercial business hotel in same district. No bottle water provided, no cotton pad and shower caps etc to be provided. This standard is...More

Thank lamcandyol
Reviewed 12 July 2017 via mobile

The room is really small but washroom is very big. Have requested to change non-smoking room however full booking. The furniture is quite old. Air- conditioner is centralized so can't change. Quite hot especially at mid-night!

Thank Ngtintin
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$55 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Fukuoka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$55 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Fukuoka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (157)
Room & Suite (253)
Dining (66)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Don't choose this hotel otherwise you cannot even complain them in English because they don't..."
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"No sound proofing, so bring ear plugs!"
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"Better to request for room on upper floor"
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"Ask for a twin room to enjoy more space"
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