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1300, Kami-Hatsuishi-machi, Nikko 321-1401 Tochigi Prefecture
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Traveller (700)
360
Panoramas (14)
Room & Suite (243)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nikko Kanaya Hotel
Updated 20/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 165 in Nikko
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Nikko Kanaya Hotel their hotel of choice when visiting Nikko. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

Close to some of Nikko's most popular landmarks, such as Kanaya Hotel History House (0.6 mi) and Tobu Nikko Station (0.9 mi), Nikko Kanaya Hotel is a great destination for tourists.

Rooms at Nikko Kanaya Hotel provide a flat screen TV, a minibar, and a refrigerator, and guests can stay connected with free internet access.

In addition, while staying at Nikko Kanaya Hotel guests have access to shops, newspaper, and a gift shop. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Nikko Kanaya Hotel.

If you like pubs, Nikko Kanaya Hotel is conveniently located near D'Vine Restaurant & Lounge and Murmur Biiru Stand.

Nikko is also known for some great art museums, including Trick Art Museum and Kosugi Hoan Museum of Art, Nikko, which are not too far from Nikko Kanaya Hotel.

At Nikko Kanaya Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Nikko.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Billiards
Shuttle bus service
Banquet room
Meeting rooms
Electric vehicle charging station
Parking
Public wifi
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Kids' meals
Wine / champagne
Vending machine
Massage
Baggage storage
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English, Japanese
428Reviews1Q+A32Room tips
Traveller rating
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Hiroaki Kaneko wrote a review Sep 2021
Tokyo, Japan2555 contributions80 helpful votes
+1
日本最古の西洋式リゾートクラシックホテル。イザベラ・バード、アルベルト・アインシュタイン、ヘレン・ケラーを始め、世界各国の名立たる要人が滞在した。建物自体も登録有形文化財及び近代化産業遺産に認定されている。 これまで何度も増改築を繰り返しているもの、建てられた当時の面影を出来る限り残しているため、いくつかの設備に古さを感じるが、それもまたこのホテルの味わいの一つと言える。それでも、部屋を始めロビーやレストランは常に清潔に保たれており、宿泊中は快適に過ごすことが出来る。1階にはこれまで宿泊した著名人のサインや写真が掲載されているコーナーもあり、非常に小規模ながら歴史館としての側面を持つ。 別館にはエレベーターが無いが、本館にはエレベーターがあるため、車椅子等の障碍を持つ方は本館・新館で問題なく宿泊できる。 このホテルの宿泊は、可能であれば朝食・夕食込みでの予約をお勧めしたい。このホテル周辺にもカフェや食堂がいくつかあるが、夜間に開いているところはほんの数軒に過ぎない。そのため、夕食のためそれらの食堂に訪れる人で混雑し、場合によっては長時間待たされる可能性がある。加えて周辺にコンビニが無く、近くのコンビニでも10分程歩く必要がある。夜食等はあらかじめ購入してからホテルにチェックインすることをお勧めする。 ホテルの立地上やや考慮すべき点があるが、それでも日光の豊かな自然に囲まれたホテルでの滞在は、極上のひと時を堪能することが出来るだろう。 This is the oldest Western-style resort classic hotel in Japan. Famous dignitaries from around the world, including Isabella Bird, Albert Einstein, and Helen Keller, have stayed here. The building itself is registered as a Tangible Cultural Property and a Heritage of Industrial Modernization. Although the hotel has been expanded and remodeled many times over the years, it has retained as much as possible of the original appearance of the building, so some of the facilities feel old. However, this is one of the charms of this hotel. On the first floor, there is a corner with autographs and photos of famous people who have stayed at the hotel in the past, and although it is very small, it has the aspect of a historical museum. The annex does not have an elevator, but the main building does, so people with disabilities such as wheelchairs can stay in the main building and the new building without any problems. I would recommend booking a room at this hotel, including breakfast and dinner if possible. There are several cafes and restaurants around the hotel, but only a few of them are open at night. Therefore, you may have to wait for a long time in some cases due to the crowds of people visiting these restaurants for dinner. In addition, there are no convenience stores in the area, and even the nearest one requires a 10-minute walk. It's recommended that you buy your snacks in advance before checking into the hotel if you need. The location of the hotel is a bit of a consideration, but even so, a stay at a hotel surrounded by the rich nature of Nikko will be a wonderful experience.
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Date of stay: September 2021
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Response from 金谷ホテル 倉澤, その他 at Nikko Kanaya Hotel
Responded 22 Sep 2021
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We appreciate your valuable writing useful hotel and surrounding information for many other guests. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The public relations team Nikko kanaya Hotel この度は日光金谷ホテルをご利用いただきまして誠にありがとうございました。 また口コミ、高評価をいただき感謝申し上げます。 多くのお客様に役立つホテルや周辺情報がとても分かりやすく、金谷ホテルとして感謝します。 レビューとご愛顧に改めて感謝いたします。 次回のご滞在をお待ちしております。 よろしくお願いいたします。 広報チーム 日光金谷ホテル
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Claus C wrote a review Apr 2021
1 contribution1 helpful vote
We stayed only for one night with our 20 month old son. It was really great. We had dinner and breakfast - both very good. Very fast and kind service. Also English was no issue in this hotel - as we are not good in Japanese this is very helpful. The hotel itself is older but everything is very clean and maintained well. The location of the hotel is also very nice. And very special: we felt like home - I can not explain that in detail. Just that because of location, cleanliness and that it is a quiet place there was this very special feeling. We loved that.
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Date of stay: April 2021
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1 Helpful vote
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B L wrote a review Mar 2020
Denver, Colorado114 contributions109 helpful votes
This is a very attractive, old hotel that has been nicely updated. Upon arrival we took the local bus from the Tobu station. Since we were pressed for time we arranged for a taxi to take us back to the station. The taxi was waiting for us when we left and was very inexpensive The hotel is conveniently located close to the shrines and a 15 minute walk to the Imperial Villa. We also did the Takino'o Path up the mountain from the Toshogu Shrine - we basically had the path to ourselves. The Toshogu Shrine was fairly crowded (it was on Saturday), but the Taiyuin Temple was not. It was our consensus that the Taiyuin Temple was the best of the two. The rooms were very large (especially by Japan standards) and were clean, comfortable and very quiet. The service was excellent. The reviews that we read stated that Nikko pretty much closes down at 5:00 and we found that to be correct + several of the restaurants that we were planning on eating dinner in were closed (seasonal?). We ate in the hotel restaurant one night - it is similar to a formal western dining room and was expensive - somewhat of an experience. We also ate breakfast in the dining room as part of our room booking. The breakfast was a western style set meal and was good. We also ate lunch in the hotel cafe - had the curry - t was good, but certainly not world famous good.
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Date of stay: February 2020
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Room Tip: Plan your dinner in advance - the town shuts down at 5
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3 Helpful votes
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Norm R wrote a review Dec 2019
Western Australia, Australia251 contributions62 helpful votes
This is an old, charming colonial hotel with very good service and close to the shrines and bridge. The rooms are large and comfortable if tired. We were initially on 2nd floor with a very large room, but were kept awake by rattling noisy heating pipes. They moved us to the top floor which was quiet. Very good service for a nicely prepared breakfast. Needs a renovation/makeover to lift up to a four rating. Driveway very steep and uneven if you have mobility issues.
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Date of stay: December 2019Trip type: Travelled
1 Helpful vote
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NewcastleKiwigirl wrote a review Dec 2019
Newcastle, Australia96 contributions68 helpful votes
We stayed here for two nights as part of an Inside Japan tour. As many people note it has an old world charm. You do feel a little as if you are in another era, especially when breakfast is served with silverware and fine china. I found the staff very gracious and the room has a definite Japanese style. We were in the oldest part so it was a big room and there was a full size bath in the bathroom. Furniture quite worn and beds not the most comfortable but I still enjoyed our stay and it was very quiet in the room.The steep driveway would make it a little difficult to walk in and out with luggage or go to town if you had mobility issues. I was glad our travel consultant advised catching a taxi from the station as it is quite a way. It remains a lovely memory of Japan.
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Date of stay: September 2019
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1 Helpful vote
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DeborahMosmanNSW wrote a review Nov 2019
Sydney, Australia160 contributions107 helpful votes
We recently stayed for 2 nights at this hotel. This is the oldest hotel in Japan, once a home now turned into a hotel. It could be described as a ski chalet, steeped in history. No its not flashy but it has such wonderful charm, a real experience. Views of the surrounding mountains and scenery were breathtaking. The rooms were clean and comfortable. As we were travelling with a group we had 2 set dinners and breakfasts. The food on all occasions was outstanding. The theme for the dinners was French-inspired. Served by waiters in black ties with all the silver service. From the moment we arrived the staff were so helpful, efficient and friendly. Truely an experience.
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Date of stay: October 2019
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1 Helpful vote
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Vicky B wrote a review Nov 2019
Edmonton, Canada24 contributions8 helpful votes
Our room #18 was huge with a separate sitting area. The hotel although does look like it needs work does not. It is like staying in a museum. Absolutely beautiful everywhere. Spotlessly clean as well. There is no way to find fault with the staff. Friendly, kind and caring. Laundry was done by the next day. We on occasion had some difficulty with the language barrier but they went above and beyond to assist us.
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Date of stay: October 2019Trip type: Travelled
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john h wrote a review Oct 2019
Hong Kong, China53 contributions33 helpful votes
A historic hotel which has been left in the past. The hotel is tired as are all the furniture and fittings. Needs significant investment to reinstate to former status. It’s expensive for what it is. Staff are it’s best asset. Very helpful and polite. Although there is a wine selection in the restaurant there is none in the main bar! In the main bar you are only offered miniature bottles of red or white! I was there for 3 nights but couldn’t get any laundry done as it takes them 3 days turnaround!!
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Date of stay: October 2019Trip type: Travelled
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ItchyFeet wrote a review Jun 2019
Camarillo, California7530 contributions726 helpful votes
+1
We stopped here for lunch and at 1st went to the upstairs dining room but left when we saw the poor selection of food and outrageous prices! So then we went to the downstairs restaurant which was like a Denny’s in the States but with still outrageous prices. The menu here was very limited too / 2 of us had a ham and cheese sandwich that looks like something you’d make your 3 year old ; see photos. The food selection in Nikko seems to be quite limited.
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Date of stay: May 2019Trip type: Travelled
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Diana wrote a review May 2019
United States2433 contributions81 helpful votes
If you love a hotel with historic charm, this is your place. Service was wonderful. However, I prefer a more modern setting with a large and modern bathroom. We had dinner and breakfast there, both western, booked by our travel agent. The food was good. Service was impeccable.The hotel's location is good near the bridge and the shrine district. We took a taxi from the train station and returned with a public bus. Everything effortless after the helpful hotel desk had helped us with maps and bus schedules.
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Date of stay: May 2019
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Trip type: Travelled
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PRICE RANGE
US$127 - US$224 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTochigi PrefectureNikkoKinugawa Onsen
NUMBER OF ROOMS
71
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Frequently Asked Questions about Nikko Kanaya Hotel
Which popular attractions are close to Nikko Kanaya Hotel?
Nearby attractions include Shinkyo Bridge (0.2 km), Rinno-ji Temple (0.4 km), and Shoyoen (0.5 km).
What are some of the property amenities at Nikko Kanaya Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Nikko Kanaya Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Nikko Kanaya Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Nikko Kanaya Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Nikko Kanaya Hotel?
Conveniently located restaurants include Bar de Nikko Kujira Shokudo, Hippari dako, and Murmur Biiru Stand.
Are there opportunities to exercise at Nikko Kanaya Hotel?
Yes, guests have access to a pool during their stay.
Does Nikko Kanaya Hotel have an airport shuttle?
Yes, Nikko Kanaya Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nikko Kanaya Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Nikko Kanaya Hotel?
The staff speaks multiple languages, including English and Japanese.