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2204 Nikko, Nikko 321-1415 Tochigi Prefecture
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About

#1 of 165 in Nikko
Location
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Service
Value
This is a secluded Japanese building in Nikko. Wrapped in lush nature with a theme of "the hospitality of a garden with four seasons", Okunoin Hotel Tokugawa waits to greet everyone. Each room has its various charms such as the open-air spa room, the seasonal themed room, and the water themed villa. When shown to you room, hot water will be poured into a pot with flowering tea. Upon contact the splendid scent will expand to fill the room. At the rich "colors of the seasons" open-air spa, unwind your body and mind in the water of Nikko hot springs as you stretch out. Have the local cuisine of Nikko and seasonal ingredients for your meal. Hot things are served hot and cold things are served cold. All dishes are made with a desire for hospitality. The 4-season garden that changes colors and appearance together with the time. We hope you enjoy the easy flow of time here.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Free shuttle or taxi services
Banquet room
Spa
Concierge
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
240Reviews25Q+A25Room tips
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Ramadurai R wrote a review Jun 2021
Cincinnati, Ohio122 contributions86 helpful votes
We really enjoyed our 2 night stay in a Japanese style room. Our room had a nice hot tub in the balcony which was pumped with Onsen water. It was so relaxing, especially looking out to the nature. The hotel staff is very friendly even though number of English speaking staff is limited. Despite that we did not have any issues and thoroughly enjoyed our stay. The kitchen team took special care, especially taking into account our vegetarian needs. We loved our breakfast and dinner. Already thinking about visiting again
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Date of stay: May 2021
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Room Tip: All rooms are good as they have only 22
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Robin S wrote a review May 2020
55 contributions29 helpful votes
My wife and I stayed there for 2 nights!! It was fantastic!! Great food, great rooms, great coffee, etc. There are a few rooms that you can go and just relax and look at the beautiful garden and drink tea. It is located in a quiet area of Nikko. They have shuttle buses to pick you up and bring you places. The staff were very friendly!
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Date of stay: May 2020Trip type: Travelled
1 Helpful vote
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simonc762014 wrote a review Mar 2020
London, United Kingdom679 contributions101 helpful votes
+1
A belated review (stayed in July 2019) and our first time to Japan and the second hotel we stayed at. Had we not stayed at the next hotel on our itinerary (Honke Bankyu) I would have given this a 5 star rating, however for the price we paid in hindsight I feel there just was not enough value for money. We were picked up by a very friendly and engaging Sri Lankan guy from Nikko train station and driven back to the hotel....this was the most welcoming member of staff we had on our one night stay here. The hotel is really beautiful, especially the gardens and the forest outside the hotel, we enjoyed the hot tub on our balcony and the onsen within the hotel. The dining rooms for dinner were really nice and intimate and the staff were absolutely lovely, trying hard to please us despite the obvious language barriers, they were always smiling and efficient. The food itself was very good, a bit too much jelly-like textures going on for my liking and although it was superbly presented and very varied it was not as good as the food we experienced in the next ryokan we stayed at which was considerably less expensive than this one. The massage chair was an interesting feature and the onsen was clean and refreshing. In conclusion this is a very nice hotel, which is starting to look a little dated in certain areas, but in order to get top marks they need to improve on what they offer, or reduce their price accordingly. At these prices you expect everything to be absolutely flawless and it wasn't quite there.
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Date of stay: July 2019
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1 Helpful vote
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CG1026 wrote a review Feb 2020
Brooklyn, New York8 contributions20 helpful votes
My husband and I visited Okunoin Hotel Tokugawa for two nights in January during a six-week trip through Asia, and it was one of the highlights of our trip. The entire staff was incredibly kind and accommodating and every detail of our stay was thoughtfully planned an executed. We stayed in one of the western hotel rooms, which was very comfortable and spacious (a rarity in Japan). We enjoyed four traditional Japanese meals during our stay, which were incredible experiences. The hotel has separate men's and women's baths, as well as private baths which you can reserve for a small fee, which we did on both nights of our stay. Overall, the whole experience was relaxing and restorative and one of the unexpected favorite parts of our whole trip. Thank you to everyone at Okunoin Hotel Tokugawa!
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Date of stay: January 2020
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Room Tip: You can select Japanese or Western rooms.
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2 Helpful votes
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Mutandis wrote a review Jan 2020
Croydon, United Kingdom212 contributions188 helpful votes
The Okunoin Hotel Tokugawa aims to provide a level of service expected of a luxury hotel. It falls short in some areas, but the obvious commitment of the staff to customer service makes those shortcomings easily forgivable. We chose to stay at the Tokugawa because it offers traditional ryokan hospitality in close proximity to the main attractions of Nikko. We thought we’d probably be able to walk to and from Tosho-gu and that proved to be the case (it’s about 20 minutes on quiet roads – the Imperial Villa is only a 10 minute walk away at most). Our willingness to walk (or indeed, to pay for a taxi) did give rise to some confusion on the part of staff, who seemed to struggle to understand why anyone would not take the free hotel bus at all times. We did indeed eventually use the bus to return to the station, but only because the timing suited us. On arrival at the hotel, we were greeted warmly and provided with a welcome drink. Each of the many tables in the lobby had a small glass bowl containing a single exotic fish. To me, these lonely fish were rather a sad sight and an example of hotel management’s idea of luxury being occasionally off-kilter. Perhaps some flowers might be more appealing? Our inclusive dinner and breakfast were excellent. Food is served in individual dining rooms by friendly members of staff. Our server behaved a bit like a kindly school canteen worker, with us playing the part of school children at risk of not eating everything served to us. Her aim was clearly to maximise our understanding and appreciation of what we were eating, and we very much welcomed her attention and commitment. We stayed in the older “Ginryu” part of the hotel. Our room had a large balcony with a private onsen overlooking a lovely garden and wooded hills beyond. The room, balcony and surrounding gardens were exceptional and justify a stay at the Tokugawa on their own. This was my second visit to Nikko, whose attraction lies in the natural, wooded surroundings of its beautiful temples. The rural location of the Tokugawa enhanced and complimented our enjoyment of lovely Nikko.
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Date of stay: December 2019
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2 Helpful votes
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in0r wrote a review Oct 2019
Los Angeles, California238 contributions20 helpful votes
We loved our experience at the Okunoin Hotel Kokugawa. The hotel was beautiful, the scenery was relaxing, the food was excellent and the service was above and beyond. During the day we took advantage of the hotel shuttle and went sightseeing. At night we had a very special dinner in a private room followed by a soak in the outdoor onsen in the rain. All in all, it was a very magical 2 days.
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Date of stay: October 2019
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DE-STRAD wrote a review Sep 2019
Adelaide, Australia23 contributions15 helpful votes
+1
This is the 2nd time we’ve stayed in a Ryokan and this one does not disappoint. At our arrival, we were instantly greeted by 3 lovely Japanese ladies who helped us with our luggage. We were then directed to the lobby where we got given drinks. The hotel consists of 2 levels. We stayed on the first floor where we booked a Japanese Style Ryokan. There is a western one as well but these have normal beds. Japanese style you sleep on the floor in futons. Every night, the staff asks us what time we wanted to have dinner. There is an option of 6, 7 or 8pm. When you go for dinner, the staff makes your futon and it would be ready by the time you head back. This goes for the same when you have breakfast. As they will put away the futons. The food there is amazing. There is a set menu and it is just enough to fill you up. The restaurant is upstairs and every visitor has their own private room to eat. Upstairs, they have a bookshelf of Manga (Japanese comic) and selection of CDs which you can take back to your room. The room has a CD player. Our room also had an outside bath. We used that every night. The bath is set to approx 40C which is perfect. You can also book your own private bath if you are not too keen on the public ones. It’ll cost you ¥2000. It’s worth it though as the bath overlooks the environment. I recommend doing this at night time. Every day, there’s a shuttle bus that can take you to the main roads. The time is either 9, 10 or 11am of your choice. I would highly recommend this hotel is you are staying in Nikko. Staff are friendly, atmosphere is breathtaking and the food is absolutely mouth watering. Will go back here next time in Japan
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Date of stay: September 2019Trip type: Travelled
1 Helpful vote
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Coastal630651 wrote a review Jun 2019
3 contributions
I lived in Japan for 4 years, so I have a fairly good sense of what makes for a quality Ryokan. I stayed here with my wife for our honeymoon. This is a wonderful taste of real Japanese hospitality, cuisine and culture. Do not hesitate to book!
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Date of stay: July 2018
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Trip type: Travelled
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Response from Hotel_Tokugawa_Nikko, 支配人 at Okunoin Hotel Tokugawa
Responded 29 Jun 2019
Thank you very much for the wonderful feedback. It was such a pleasure to know that you had such an amazing experience with us. We anticipate for your next stay in the future. Okunoin Hotel tokugawa
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SafferTaffy wrote a review Jun 2019
4 contributions
Our stay was incredible from the moment we stepped out of the taxi – met by a sea of smiling faces and warm welcomes, ushered inside and served a drink while our bags were taken to our room. The room was beautiful and had everything that we needed for our two-night stay (the room was called Ginryu - twin bed with an amazing private outdoor bath). Each night we were served a different traditional meal in our own private dining area. The food was delicious and for dinner we were given a menu that explained the various courses (which was of great help). The hotel is tucked away in a beautifully quiet area in Nikko, away from the main street, so using their complimentary shuttle bus to get around is recommended. We found that some of the staff do not speak/understand English very well, but they tried their best to communicate, which we greatly appreciated as our Japanese proficiency is not good at all (thank you to all the staff who made us feel very welcome!). Overall superb service, food and accommodation. I hope someday to return and stay there once again!
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Room Tip: Highly recommend the rooms that come with a private outdoor bath – what an experience!
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Response from Hotel_Tokugawa_Nikko, 支配人 at Okunoin Hotel Tokugawa
Responded 29 Jun 2019
We are so delighted to received your wonderful feedback . We would like to thank you from the bottom of our hearts for giving time to write such a very nice message. We would be very happy to have you here again with us in the near future. Thank you so much. Okunoin Hotel Tokugawa
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bangkokcassidy wrote a review Jun 2019
bangkok218 contributions151 helpful votes
We quite liked this hotel - onsen. Stayed four nights in early June. Our room, on the second floor, was a corner room, Japanese style. Futon beds, tatami mats, yet quite comfortable because it was rather spacious. There was also an enclosed porch area with a sofa and a massage-recliner chair. The room had an entrance area, small dining table, good bathrooms, the tatami mat room and the porch, so lots of space for two people. Views out the back of the room looked out onto the surrounding, deeply forest hills. A small brook running below the outside verandah offered a restful chorus. The evening dinner was a kaiseki spectacular. We stayed four nights, yet the elaborate menu of offerings was different each evening. Most guests, we were told only stay a night or two. Breakfast was the same: lots on offer. If you don't like Japanese food, you should stay elsewhere because there are no other breakfast or dinner options here. All meals were included in the price of the room. The hotel is located outside of the main town area of Nikko. We were met at the Nikko train station by a uniformed driver with a van. Because we arrived early, he took us to one of the main Nikko shrines so we would have something to do until the 2 pm check-in time. The hotel van service is free, but rather limited. You must reserve a place a day in advance if you want to go into town to the train station or to the complex of shrines. We opted to take an extensive walk one day so we took the van to the train station, got a bus to the trail head and simply walked back to the hotel at the end of our hike. The small road up to the hotel is uphill a bit, but not back breaking. The Emperor's summer villa, now a museum, is within walking distance from the hotel and is a 'must-see'.. Once down the hill from the hotel and on the main road leading into town, there is bus service so you can get around without relying on the hotel van. We thoroughly enjoyed our stay and would like to return. Nikko is a wonderful destination, but it can be uncomfortably crowded in the summer and in the fall colour season. Best to come in the off-season or the shoulder season (May, for eg.) if you don't like crowds.
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Date of stay: May 2019
Location
Service
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Trip type: Travelled
Room Tip: A corner room is nice because it offers good light and more views
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4 Helpful votes
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Response from Hotel_Tokugawa_Nikko, 支配人 at Okunoin Hotel Tokugawa
Responded 29 Jun 2019
Thank you very much for taking time to write such a wonderful review. We are so happy that we have made your stay enjoyable and memorable one. It is such a pleasure having you here and experience an authentic japanese style food and service. Thanks a lot and we are looking forward to have you here again with us in the future. Okunoin Hotel Tokugawa.
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PRICE RANGE
US$411 - US$542 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTochigi PrefectureNikkoNikko Onsen
NUMBER OF ROOMS
22
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Frequently Asked Questions about Okunoin Hotel Tokugawa
Which popular attractions are close to Okunoin Hotel Tokugawa?
Nearby attractions include Nikko Tamozawa Imperial Villa Memorial Park (0.7 km), Taiyuimbyo Shrine (0.9 km), and Kammangafuchi Gorge (0.9 km).
What are some of the property amenities at Okunoin Hotel Tokugawa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Okunoin Hotel Tokugawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Okunoin Hotel Tokugawa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Okunoin Hotel Tokugawa?
Yes, free parking is available to guests.
What are some restaurants close to Okunoin Hotel Tokugawa?
Conveniently located restaurants include Lancatlgue Cafe Nikko, Nikko Coffee, Goyoteidori, and Nikko Suien.
Does Okunoin Hotel Tokugawa have an airport shuttle?
Yes, Okunoin Hotel Tokugawa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Okunoin Hotel Tokugawa?
Many travellers enjoy visiting Taiyuimbyo Shrine (0.9 km), Yomeimon (Main Gate) (1.2 km), and Nikko Futarasan Shrine (1.1 km).
Is Okunoin Hotel Tokugawa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.