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376 Reviews from our TripAdvisor Community

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Showing 30: English reviews
San Francisco, California
Reviewed 18 December 2016

You are here for the Japnese bath and that's it. As the hotel is a bit remote that you need a car or taxi to get to anywhere that is interesting. The room was not comfortable to relax in either. They do have several large bath facilities on different floors. The rooftop one is very good for gazing at the...

Thank 88dots
Reviewed 13 October 2016 via mobile

This hotel is absolutely exceptional. The hot spring on the roof terrace which faces the mountains while you soak in the hot deep relaxing water is just out of this world. It is stunning! Very high standard of customer care and the hotel is absolutely spotless! I can't even praise this hotel enough as my stay was just so relaxing...

Thank Annie A
Reviewed 15 September 2016 via mobile

The trip to Nikko was a disaster from start to finish, topped off with the hotel double charging us; and when we complained, there was no one there that spoke or could read sufficient English to either help or understand. When we booked, there were no directions as to what train to catch, so when we asked at the JR...

3Thank Lisa J
Christchurch, New Zealand
Reviewed 22 May 2016

We chose this hotel because of it's closeness to Edo Wonderland which about a 10 minute drive away. We stayed for one night and were allocated Room 502. We were a family of four. The room was spacious which a separate bedroom containing two single, comfortable beds. The other two members of the family slept in the lounge on futons...

1Thank 663Brian48
Taipei, Taiwan
Reviewed 6 April 2016

my daughter and I stayed at this hotel in March. Hotel has 3 different public bath areas, one on the roof and two on the lower levels. All three of them were nice but not big like the hot springs in Hokkaido. I prefer the open air hot spring up on the roof. i must mention the buffet in this...

Thank yangjenny1010
Hong Kong, China
Reviewed 26 January 2016

I had stayed for one night, it is good experience on that hotel. They provide buffet, you can choice so many different foods and dessert. They provide outside hot spring and in-house hot spring facilities. Hotel staff is so nice and helpful. I will stayed there again if I visit Nikko again. It is easy go to there by mini...

Thank Rex0000
Reviewed 27 December 2015

When I stayed at this hotel, I realized that there could be 2 categories of guests: Group A: The young, or the young at heart. Comes with a group. Enjoy eating together in a lively place, preferably with a large spread (ie buffet). Onsen that caters for big group will be ideal. Preferably to have nearby or indoor entertainment, such...

4Thank HXZ_HZX
Reviewed 19 November 2015

*Staff - We are from Hong Kong and there was a lady staff who came from Taiwan who speaks Mandarin who was arranged to serve us when check in. Which is impressive *Hotspring Pool - There are three areas for hotspring - both with indoor and outdoor. Suggest to do the rooftop one in daytime - very great view. Nth...

2Thank wing ka C
Copenhagen, Denmark
Reviewed 2 November 2015

This was our first hotel in Japan. After 11hrs flight and 2.5hrs train journey we arrived at Nikko. At Nikko railway station we realized that our hotel is half an hour journey by taxi. Hotel is packed with extremely humble (as rest of Japan) staff. This is an upgraded Japanese resort with all what you need, Clean rooms, massage chair...

1Thank MansoorMirza
Reviewed 30 October 2015

I was expecting much as this hotel had good reputation for buffet food. Nice welcome with kimono dressed employees. Although it was Tuesday, she told us that their rooms are 70 % occupied. Very nice onsen (natural hot springs). There are three onsen to choose from. It seemed like the top floor open air bath was the most popular but...

Thank SleepyPinga

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Parking

Additional Information about Asaya

Address: 813 Kinugawaonsentaki, Nikko 321-2598, Tochigi Prefecture
Region: Japan > Kanto > Tochigi Prefecture > Nikko > Kinugawa Onsen
Price Range: €173 - €515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Asaya 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Asaya Hotel Nikko
Asaya Onsen Hotel Nikko
Hotel Style:
#1 Onsen Hotel in Nikko
#1 Luxury Hotel in Nikko
#3 Family Hotel in Nikko
#3 Romantic Hotel in Nikko
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Questions & Answers

Here's what travellers have asked, with answers from Asaya staff and other travellers.
4 questions
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Questions? Get answers from Asaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views would be better”
  • View from the room
  • Decent room
 of 5 bubbles HXZ_HZX, 27 Dec 2015 | Read review
“A: be aware that you need to take train & bus (about an hour each way) to get there.”
 of 5 bubbles MansoorMirza, 2 Nov 2015 | Read review
“We stayed at 1279. It was mountain view and not river view but nice and quiet room. Open air bath with view is located on the 13th floor.”
  • Our room 1279
 of 5 bubbles SleepyPinga, 30 Oct 2015 | Read review
“The suites are so luxe, the view is great and the additional cost is not too steep. Worth it!”
 of 5 bubbles Aschreck, 12 Jul 2015 | Read review
“Japanese style room stream side”
  • Door
  • Room with a view
  • Yukata all sizes
  • Fridge
  • Bath
  • Sinks
  • Toilet
  • Tokonoma
 of 5 bubbles HonoluluMoon, 28 May 2015 | Read review
5 of 5