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Traveller (742)
Room & Suite (397)
Dining (63)
Overview
10 Yamashiracho, Naka-ku, Yokohama 231-8520 Kanagawa Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (899)
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174 results
Traveller rating
98
60
10
4
2
Traveller type
Time of year
LanguageEnglish
More languages
98
60
10
4
2
Show reviews that mention
All reviews yamashita park cruise terminal new wing general macarthur pre cruise original building le normandie chinatown station lives up to its name nice cocktail bar business lounge huge windows interesting history historical hotel the red brick warehouse lovely room lovely park
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1 - 5 of 174 reviews
Reviewed 1 week ago

Arriving prior to check-in time, nevertheless, following apologies for not being ready before they were supposed to be, escorted to a private lounge area with coffee, tea,newspapers in a a variety of languages, plush furnishings and a wonderful view (each of these amenities complementary). Shortly...More

Thank johnfjohnston
Response from OnAir760976, マネージャー at Hotel New GrandResponded 1 week ago

Thank you very much for choosing to stay at Hotel New Grand. We are very sorry to hear that we did not meet your expectation nevertheless of our staff being courteous as much as they could. We understand that international guests prefer coffee to green...More

Reviewed 2 weeks ago

The New Grand is steeped in history and 90 years old. Just 30-40 minutes from Haneda airport you can catch a bus which stops outside the hotel for just 720 yen. These buses go frequently as well from the airport. The staff are immaculate in...More

Thank ggreen7
Response from OnAir760976, マネージャー at Hotel New GrandResponded 2 weeks ago

Thank you very much for staying at Hotel New grand on your previous visit to Yokohama. We are pleased to learn that you were able to sight see around the town even under the undesirable weather condition with Typhoon Trami during your stay. But we...More

Reviewed 5 weeks ago

Recently had 4 nights here prior to connecting with Diamond Princess. Lovely room with bay and park views. Hotel is located well, easy walk to stations, China Town and local shops / restaurants, also able to walk to cruise terminal. Staff were all excellent, friendly...More

1  Thank Austinozz
Response from OnAir760976, マネージャー at Hotel New GrandResponded 4 weeks ago

Thank you very much for posting your review. We are pleased to learn that you enjoyed your overall stay and you made use of the convenient access to our hotel. Although there are only three buses, we are lucky enough that direct buses run from...More

Reviewed 15 September 2018

I stay in this hotel for about ten days. Good room, good service. But the breakfast got some problems. First of all the same menu every day. Nothing new in cooked courses. But the last day there were no seat for me in the Normandie...More

Thank GianlucaFloris
Response from OnAir760976, マネージャー at Hotel New GrandResponded 5 weeks ago

Dear Mr. GianlucaFloris, Thank you very much for staying at Hotel New Grand. We deeply apologize for the discomfort you experienced at the restaurant. Your candid comment is greatly appreciated and passed on to the relevant section as we always aim to provide the best...More

Reviewed 10 September 2018

‘The Grand’ is an imposing hotel that lives up to its name in every respect, as well as being extremely convenient for its proximity to the cruise terminal. It was at the Grand that General MacArthur set up his headquarters at the end of the...More

Thank Christopher W
Response from OnAir760976, マネージャー at Hotel New GrandResponded 13 September 2018

Dear Mr. Ward, We appreciate for choosing to stay at Hotel New grand and for taking your precious time to write us your feedback. I passed on your comment to our staff concerned during your stay and they were so delighted to learn your kind...More

View more reviews
About
Description
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and More history, the unique Hotel New Grand style has matured with the city ofYokohama Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
240
Price range
US$129 - US$471 (Based on Average Rates for a Standard Room)
Also Known As
New Grand Yokohama
Location
Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
240
Price range
US$129 - US$471 (Based on Average Rates for a Standard Room)
Also Known As
New Grand Yokohama
Location
Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Photos
Traveller (742)
Room & Suite (397)
Dining (63)
Pool & Beach (1)
Amenities (34)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
shimaBargaraBeach
7 June 2018|
AnswerShow all 3 answers
Response from KortneyK11 | Reviewed this property |
I'm not 100% sure about the shuttle bus. But according to other sources there is one for an additional charge. The shuttle should either have a storage space in the back of the van if not like usual shuttle buses to fit... More
1
Vote
shimaBargaraBeach
19 March 2018|
AnswerShow all 2 answers
Response from Uktonyuk | Reviewed this property |
Hi The airport website gives the schedule. We flew into Narita and the coach was in the afternoon and we arrived early am. We booked an airport shuttle service. The hotel staff are very helpful and am sure they will be able... More
1
Vote
Priscilla L
14 January 2018|
AnswerShow all 4 answers
Response from Camper806348 | Property representative |
Dear, MS. Priscilla L Thank you very much for contacting us. Regarding transfer from Haneda airport to Hotel new grand, the public bus (720Yen) from Haneda airport to Yamashita Park is the same one as the airport limousine... More
2
Votes
Google Translation
Room Tips
"Ask for non smoking room and rooms that face the bay view."
ggreen7
2 weeks ago
Read review
"Bay or park views recommended"
Austinozz
5 weeks ago
Read review
"Ask for a room with a view of the harbour"
Glenburnhall
10 Sep 2018
Read review
"Our room was a corner and king size with fabulous views over the harbour"
GemmaD1157
3 Aug 2018
Read review
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