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Yokohama Bay Sheraton Hotel and Towers

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Traveller (788)
Room & Suite (472)
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Overview
  • Excellent28%
  • Very good54%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“train station”(42 reviews)
“spg platinum”(8 reviews)
“west exit”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Yokohama Bay Sheraton Hotel and Towers
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Offers from Yokohama Bay Sheraton Hotel and Towers
Special Offer: SAVE UP TO 15%
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Reviews (982)
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332 results
Traveller rating
114
162
35
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10
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LanguageEnglish
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114
162
35
11
10
Show reviews that mention
All reviewstrain stationspg platinumwest exityokohama baytakashimaya department storecompass restaurantunderground mallnarita expressyodobashi cameraconvenient locationbreakfast buffet isexcellent locationdirect accesstop floorgreat shoppingclub floorbusiness trip
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1 - 5 of 332 reviews
Reviewed 1 week ago

My go to place on my way into Japan, on my way out of Japan or if I am on business nearby. The warmest and most helpful staff you'll find anywhere. They have become like family especially the concierge staff. Top flight rooms for the...More

Thank sullivansan
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 4 days ago

Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you have enjoyed your guest room and the lounge at the Club Floor. Your valued comment toward our staff is very...More

Hotel's Favourite
Reviewed 8 January 2018 via mobile

Still love to stay in Yokohama Bay Sheraton hotel! Excellent service! And keep very clean and comfortable in the room! Highly recommend to stay here! For shopping, very easy to find food, clothing, Japanese grocery and magazines! Tax refund is easy too in the Joinus...More

Thank Dorothy C
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 10 January 2018

Thank you for reviewing Yokohama Bay Sheraton Hotel and Towers. We are thrilled to learn that you enjoyed your stay with us and found our location to be convenient for your needs. We look forward to providing you another memorable stay with us on your...More

Reviewed 1 week ago

Location was perfect. Subway entrance was just beside the side hotel side entrance. Shopping center, restaurant, gadget shop are all there just beside the hotel. Gym need extra charges to use though. Room was a bit old. Staff were friendly. Breakfast was nice. We joined...More

Thank noobby
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are glad to hear that you were satisfied with our staff, breakfast and dinner buffet. As you said, we are very proud to...More

Reviewed 2 weeks ago via mobile

Rooms need serious upgrades but location is great...did not try the restaurants but room service was brilliant...everything came in before time with very polite and helpful servers....front desk was good and so were the concierge staffMore

Thank Ashish D
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you very much for your stay at Yokohama Bay Sheraton Hotel & Towers and for taking your time to review. It was a great pleasure to have you with us and we are glad to hear that you are satisfied with our room service,...More

Reviewed 3 weeks ago

Located right in front of Yokohama station. 30min to Shibuya and Kamakura Easy access to Hakone (Onsen) Lots of shops and restaurants near by. Staff are very friendly and helpful. Highly recommended!!More

Thank flamesgo
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

Thank you very much for your stay at Yokohama Bay Sheraton Hotel & Towers and for taking your time to review on TripAdvisor. It was a great pleasure to have you with us and we are glad to hear that you are satisfied with our...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$179 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$179 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (788)
Room & Suite (472)
Dining (343)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
mercs_benz
29 October 2017|
Answer
Response from Garry H | Reviewed this property |
Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
0
Votes
Karen S
22 October 2017|
AnswerShow all 4 answers
Response from keroro7 | Reviewed this property |
No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
1
Vote
bcobb90
13 August 2017|
Answer
Response from AmineCne | Reviewed this property |
Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
1
Vote
Room Tips
"Corner rooms are great."
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"Do splurge on a Club floor room"
Read review
"Suite with a view of Yokohama Bay"
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"Ask for a room close to the elevator...mine was at the end of the hall"
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