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Hyatt Regency Hakone Resort and Spa

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Hyatt Regency Hakone Resort and Spa
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954 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Fairfax, Virginia
Reviewed 2 days ago NEW

We had a lovely stay at this resort and enjoyed the mixed feel of lodge and spa. The happy hour in the lounge was so relaxing, as well as a trip to the onsen. Service at the breakfast buffet was erratic, but that seemed only due to the amount of business they had to handle. The food was always fresh...

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Thank VirginiaJolly
Belmont, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

My wife and I recently spent three wonderful days at this incredible property. From the flawless pick up arrangement at the Odawara station, through quick checkin, we knew we were in for something special. Everything was smoothly arranged and any concerns anticipated.Cocktail hour at the Living Room was relaxing and Breakfast buffet choices were varied. The staff were superb and...

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1Thank CarlmontScots
About Hotel's Favourite Review
London
Reviewed 4 days ago NEW

We spent 2 nights at the Hyatt Regency in Hakone on our way to Kyoto from Tokyo. Located near the national park it's a nice modern building with a very tranquil atmosphere built in two wings with a lovely and cosy lounge and also a breakfast room and restaurant located between the two wings. The lounge beautiful decorated with a...

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Thank OTT12
Morpeth, United Kingdom
Reviewed 5 days ago NEW

What a lovely hotel - and the staff were so helpful and pleasant and polite. Very peaceful and the Onsen - Spa baths was amazing well worth trying. Room was lovely view was great restaurant fabulous - could not fault it at all.

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Thank loraine240254
Honolulu, Hawaii
Reviewed 1 week ago via mobile

Beautiful view from our room (we upgraded from "standard" to "view", which I recommend doing). Room service breakfast was wonderful. Heads up: this place has quite a Japanese feel for an American hotel. You can wear comfy yukata robes everywhere (a plus) but the beds are extra firm (Japanese style) and the English is not always easily understood by the...

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Thank LindaMT808
sandton, South Africa
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank archibaldn2017
Sydney, Australia
Reviewed 1 week ago

I stayed here with my partner and 2 other couples for our anniversary. Firstly id like to say thank you for the amazing service and treatment, it truly made us feel welcome. The staff as the lounge were great specially since we were a bit louder then the other guests there. The breakfast was fantastic with alot of choice and...

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Thank RegK2014
Auckland, New Zealand
Reviewed 1 week ago

We just found it was a little out of the way to go to other restaurants or shops etc at night. The shuttle service during the day was very good, also to the train station. The rooms were wonderfully spacious and a lovely peak of a view to Mt Fuji.

Review collected in partnership with Hyatt Hotels
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Thank geojen2015
Orlando, Florida
Reviewed 1 week ago

Very tranquil Mountain resort near Hanoke national park, the hotel is spotless, very traditional Japanese restaurant and excellent service. Near by the cable cart that takes you to the lake and to see mount Fuji

Review collected in partnership with Hyatt Hotels
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Thank Hunaldo V
Sydney, Australia
Reviewed 2 weeks ago via mobile

We stayed here when the weather was a little poor during April but the Hotel was so good we didn't mind the weather at all! Rooms have a great view (when the weather is good) and are spacious. Service is 5 star, evening happy hour that goes for 3 hours is unbelievable!! We spent every night at the lounge having...

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Thank Deloshan

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: €344 - €856 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hotel Style:
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hakone Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High floors on the west wing offer better views.”
OTT12, 26 Apr 2017 | Read review
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“Week days might be better for you to visit”
ウェンディネバーランド, 26 Mar 2017 | Read review
“Mountain view rooms on the high floor.”
Kimcheemiso, 2 Mar 2017 | Read review
“Get 4F. The view is much better”
gracemT2604GX, 27 Feb 2017 | Read review
5 of 5