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Hyatt Regency Hakone Resort and Spa

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Hyatt Regency Hakone Resort and Spa
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862 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Overall hotel was amazing...looked brand new...huge main hall for evening drinks that are free!! I upgraded using my diamond suite upgrade to the tatami suite....the traditional japanese suite hybrid...very spacious room with huge bathroom...would recommend if you are looking for hyatt elegance..mixed with japanese tradition...I tried the onsen it was very cool experience...was mostly empty when i went...lastly breakfast was... More 

Helpful?
Thank Asim M
Los Angeles, California
1 review
Reviewed 1 week ago

Staffs are informative and sincere. Facility is good. Room is spacious and comfortable. Very good experience! Osen is a little small and shallow but good for relaxing. Complimentary beverage service including alcohol is gorgeous!.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Yong Chul L
London, United Kingdom
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 1 week ago

This is a top class facility - rooms are huge with superb facilities. Mountain views. Great bed. Spacious. Spotlessly clean. Very atmospheric setting. Expensive but includes a happy hour drinks, access to onsen. Restaurant is excellent - try the beef (of course!) Hotel will collect you from the train station, and really should take you back given the location of... More 

Helpful?
2 Thank SquirrelyCody
Sydney, Australia
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

This is a truly wonderful hotel. Its design, staff, rooms, food and modern onset all reflect an exceptional blend of old and new Japan. If you can stay at least two nights. Enjoy mountain walks, the Hakone open-Air Museum, the Hakone Art Museum. At night there is no need to leave. Choose between the sushi restaurant and the French-Japanese fusion... More 

Helpful?
1 Thank David H
Hong Kong, China
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We stayed in the Hyatt Hakone for three nights last week with our two year old daughter. The hotel is great - clean, modern and well laid out. The room was very spacious, comfortable beds and a lovely balcony with an open view onto the surrounding countryside and hills. The onsen is simple and enjoyable, with the water at a... More 

Helpful?
Thank Will B
Hexham, United Kingdom
Level Contributor
272 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 3 weeks ago

We had a Mountain View Room, which was spacious and very comfortable. The onsen is large, spotless and very well maintained. We booked spa treatments and these were very relaxing, but expensive. Staff throughout were welcoming and friendly. The 4pm to 7pm complimentary 'Happy Hour' was unexpected and a great bonus. Most guests wore the traditional Yukata and Jacket provided... More 

Helpful?
Thank PASP123
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed for one night at the end of October. We stayed in the traditional Japanese room - with large, comfortable western beds for adults and children on futon mattresss on tatami mats. High tea in the afternoon was sublime. We then enjoyed the onsen which was so clean and a treasured memory for my children. Pre dinner drinks were... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank rubyrou2016
Hong Kong, China
2 reviews
Reviewed 3 weeks ago

This hotel is all and more that you would expect from a Hyatt Regency. The hotel overlooks Mt. Hakone, the view from our spacious and well appointed room was superb. We ate in the hotel as there a few restaurants nearby. The food was excellent. All the staff were very attentive and helpful.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank johncX3794AC
Singapore, Singapore
Level Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 4 weeks ago via mobile

Nice yes but for the price the building is in need of an upgrade. Tired and a bit tatty... The staff are lovely but for the price you feel you've been short changed by mean owners. Only two teabags in the room sounds Perry but you'd expect more and better without having to ask. No nibbles in the bar with... More 

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Thank StillPhone
Singapore, Singapore
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

We have been to Japan a few times in the past, but this is our first trip to Hakone after hearing so many of our friends recommend it highly. What we really wanted was a room of a view of Mount Fuji but strangely, I had a difficult time searching for a hotel with such a view on the net.... More 

Helpful?
2 Thank Marvin H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms

Additional Information about Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: €337 - €722 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, JAPANiCAN, Odigeo, Travelocity, Priceline, Agoda, Hyatt Hotels Corporation and Hotels.com so you can book your Hyatt Regency Hakone Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hotel Style:
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hakone Resort and Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Hakone Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Mount Fuji”
 of 5 bubbles G9084YZdavidh, 14 Nov 2016 | Read review
“Make sure you get a good view if you can. Not much point having a balcony without a view!”
 of 5 bubbles Martinloftus, 10 Sep 2016 | Read review
“Go for a room with mountain view, it's worth the upgrade.”
 of 5 bubbles nameover, 30 Aug 2016 | Read review
“Room with view of the mountains is a must”
 of 5 bubbles Waldensis, 18 Jul 2016 | Read review
“Ask for a room for a view of Mt Fuji on a clear day.”
 of 5 bubbles mikecY6510AR, 18 Jun 2016 | Read review
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