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Hotel Marroad Hakone

Traveller (102)
Dining (27)
Room & Suite (18)
Overview
1320 Gora, Hakone-machi, Ashigarashimo-gun 250-0408 Kanagawa Prefecture See on map
Name/address in local language
AMENITIES
Public Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Bar/Lounge
3 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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11 - 15 of 38 reviews
Reviewed 6 June 2017

I stayed here with trepidation after reading previous reviews. Had nothing to worry about. Hotel in a very quiet safe leafy area. Reception and wait staff went above and beyond being helpful. Explanation was given to how things work in the Hotel and given a...More

Date of stay: May 2017
Thank Janes F
Reviewed 17 November 2016 via mobile

The hotel was old but beautiful, settled amongst a beautiful landscape I felt in special. Then I met the staff. Treated poorly, not given any direction within the hotel itself. Refused access to their own restaurant and refused other services such as their in house...More

Date of stay: November 2016
Thank Aaron P
Reviewed 15 October 2016 via mobile

Hotel had a helpful receptionist called Mi-O. Sorry about spelling. She helped us out in timetables for buses n trains. Hotel shuttle also sent us to Gora as well as picked us up. Also free Hakone bus using Hakone pass is on the street right...More

Date of stay: October 2016
2  Thank S N
Reviewed 11 September 2016

Our supposedly non-smoking room stank of smoke (putting a "no smoking" sign in there doesn't make it a non-smoking room). The style of the bedroom was totally 70s, the bed side table had an AM radio built into it! Everything looked dated, and I don't...More

Date of stay: September 2016
1  Thank Ben B
Reviewed 27 July 2016 via mobile

A rather worn hotel. No possibility to adjust the temperature in the room. No WiFi in the room, only in the lobby. The breakfast was not good and it had to be ordered one day ahead. The view from the room was nice. I did...More

Date of stay: July 2016
1  Thank 747thomase
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About
Description
Thank you for seeing our page. Our hotel is Western-style In the whole building smoke-free The dinner provides French food, and the breakfast is an American style. And we have a public hot spring. More Surely the hot spring relaxes you very much. We are looking forward to meeting to you. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Spa
Bar/Lounge
Air Conditioning
Non-Smoking Hotel
Refrigerator in room
Sauna
Shuttle Bus Service
Pool
Free High Speed Internet (WiFi)
Hotel Style
Best Value
,
Spa
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Best Value
,
Spa
Room types
Non-Smoking Rooms
Number of rooms
45
Price range
US$90 - US$360 (Based on Average Rates for a Standard Room)
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Hotel class
Hotel Style
Best Value
,
Spa
Room types
Non-Smoking Rooms
Number of rooms
45
Price range
US$90 - US$360 (Based on Average Rates for a Standard Room)
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Photos
Traveller (102)
Dining (27)
Room & Suite (18)
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Questions & Answers
Ask a question
Ireland204
27 January 2016|
Answer
Response from Geo-0131 | Reviewed this property |
I guess that it's pretty late. Any time that we came in, the reception desk was manned. The bar is open to 11pm, and that's just round the corner from the reception area, so someone should be around. Have you tried emailing... More
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Votes
Room Tips
"Every room looks like they have a good view. There is an elevator so accessibility is no problem."
Yuko-Stu
4 Oct 2018
Read review
"we have an upper floor room and very quiet"
JNChia
16 Nov 2017
Read review
"all the rooms are facing the forest and it was designed for this purpose that no one has a bad view."
Azreal911
21 Oct 2017
Read review
"On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the..."
Familyholsx4
5 Jun 2017
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