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Hotel Marroad Hakone

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Traveller (101)
Dining (27)
Room & Suite (18)
Overview
  • Excellent17%
  • Very good48%
  • Average22%
  • Poor11%
  • Terrible2%
Travellers talk about
“foot massage”(2 reviews)
“gora station”(7 reviews)
“double bed”(2 reviews)
Name/address in local language
AMENITIES
Public Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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11 - 15 of 36 reviews
Reviewed 15 October 2016 via mobile

Hotel had a helpful receptionist called Mi-O. Sorry about spelling. She helped us out in timetables for buses n trains. Hotel shuttle also sent us to Gora as well as picked us up. Also free Hakone bus using Hakone pass is on the street right...More

2  Thank S N
Reviewed 11 September 2016

Our supposedly non-smoking room stank of smoke (putting a "no smoking" sign in there doesn't make it a non-smoking room). The style of the bedroom was totally 70s, the bed side table had an AM radio built into it! Everything looked dated, and I don't...More

1  Thank Ben B
Reviewed 27 July 2016 via mobile

A rather worn hotel. No possibility to adjust the temperature in the room. No WiFi in the room, only in the lobby. The breakfast was not good and it had to be ordered one day ahead. The view from the room was nice. I did...More

1  Thank Thomas E
Reviewed 6 July 2016

Chose the Half Board and was Blown Away. Food at the restaurant is French inspired and was a very pleasant surprise. The staff were exceptional to our needs, rooms a bit out-dated but the views and amenities certainly outweighed this. Onsen a delight . Great...More

1  Thank Buff30
Reviewed 17 May 2016

A very quiet hotel in Gora area although a little old situated next to the Gora Park. Probably around 5 - 10 minutes walks from the nearest Hakone Tozan Railway station. Simple but pleasant breakfast is provided but you need to make your order with...More

Thank CharlyBran
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About
Amenities
Top amenities
Free Parking
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$98 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Details
Price range
US$98 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (101)
Dining (27)
Room & Suite (18)
Questions & Answers
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Ireland204
27 January 2016|
Answer
Response from Geo-0131 | Reviewed this property |
I guess that it's pretty late. Any time that we came in, the reception desk was manned. The bar is open to 11pm, and that's just round the corner from the reception area, so someone should be around. Have you tried emailing... More
0
Votes
Room Tips
"we have an upper floor room and very quiet"
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"all the rooms are facing the forest and it was designed for this purpose that no one has a bad view."
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"On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the..."
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"The rooms at upper level overlooking the mountain view"
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