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Sheraton Grande Tokyo Bay Hotel

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Traveller (1805)
Room & Suite (850)
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Overview
  • Excellent40%
  • Very good44%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“mini golf”(40 reviews)
“grand cafe”(27 reviews)
“club room”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,854)
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853 results
Traveller rating
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All reviewsmini golfgrand cafeclub roomspg membertokyo baydisney parksocean dreammonorail stationpark wingshuttle busteppanyaki restaurantcorner roomtwo double bedsoutdoor poolday passan upgradestayed for nights
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1 - 5 of 853 reviews
Reviewed 2 days ago

On top of the fee of the room, this hotel charges for every piece of service you seek. The wifi is not free. You need to pay a fee each time you go to and from the hotel, which adds up if you want to...More

Thank alliancefi
Response from シェラトングランデトーキョーベイホテル, 支配人 at Sheraton Grande Tokyo Bay HotelResponded today

Dear alliancefi, First of all, may I thank you for staying at the Sheraton Grande Tokyo Bay and for your time in providing your feedback We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Dear alliancefi,...More

Hotel's Favourite
Reviewed 7 May 2017

We really enjoyed our stay here. The rooms are large, and not just by Tokyo standards! As with all Japanese hotels, everything was spotless. I felt customer was fantastic. I had accidentally left my iPad in the room after I checked out. Housekeeping was wonderful....More

6  Thank HarrieRW
Reviewed 2 weeks ago via mobile

I was going to wait to write this until after we checked out, but I feel obligated to warn other before booking. We checked in late last night and had prepaid for breakfast. The lady tried telling me I only paid for one person despite...More

1  Thank asiatravel2016
Response from sheratonTokyo, Manager at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear asiatravel2016 Thank you your time in writing your review I’m extremely sorry for the unfortunate experience that you encountered during your stay and I do sincerely apologize for the distress. I have noted all your points and I would like discuss further with you...More

Reviewed 2 weeks ago via mobile

Checked-in ard 6pm from Narita Airport & counter staff was prompt & pleasant in ushering us to our room. On a higher floor, view was spectacular overviewing TokyoDisney & so near to the Mickey Circle-Train Station, just outside Hotel. Food was umami & oiishi. Manager...More

Thank DanielOon
Response from sheratonTokyo, Manager at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear DanielOon Warm greetings from Sheraton Grande Tokyo Bay Hotel. Thank you very much for taking your valuable time to write a review on TA with compliments following your last stay with us. Your comments you have given to our team are truly appreciated and...More

Reviewed 2 weeks ago

The hotel was perfect. Not a problem with that. But as we weren't there for the Disneyland resort, the location was definitely not the best for us. I would recommend it for people who want to spend time in the Disneyland park but definitely not...More

Thank Charles526
Response from シェラトングランデトーキョーベイホテル, 支配人 at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear Charles526 May I thank you for staying at the Sheraton Grande Tokyo Bay on your recent visit to Tokyo and for going to the trouble of sharing your experience. I was sorry to learn that our location wasn’t convenient for you; We are located...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$154 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Urayasu
#6 Luxury Hotel in Urayasu
#8 Romantic Hotel in Urayasu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$154 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Urayasu
#6 Luxury Hotel in Urayasu
#8 Romantic Hotel in Urayasu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1805)
Room & Suite (850)
Dining (165)
Pool & Beach (62)
Business Centre & Event Rooms (36)
Amenities (10)
Family and Play Areas (7)
Questions & Answers
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Angelba
Hi my husband and i (with our 8y old daughter) are visiting japan in july from Australia. we are hoping to surprise her by going to disney-her first time to any disney! As it will be hot I was looking for a hotel on site, with a pool. Looks like the outdoor pool doesn't open till July 7- a bit weird since it summer. WE will be there the first 5 days of July!!! But there is also an in-door pool- is it always open? and pleasant atmosphere? some indoor pools can fee quite stuffy???? Is there a charge for use of the pool? Also we don't really want to spend the extra for Disney resort or Miracosta. how does the sheraton measure up? some reviews comment on dated rooms?? has the sheraton had been renovated? As spg members do we get access to the lounge...? How many days would we need on site if we also want to visit Disney Sea? Any advice or tips would be highly appreciated. Thank you Barbara
12 April 2018|
Answer
Response from シェラトングランデトーキョーベイホテル | Property representative |
Dear Barbara Thank you very much for considering Sheraton Grande Tokyo Bay Hotel for your upcoming visit to Japan in July. Our hotel is located within Tokyo Disney Resort and you will enjoy easy access to both Tokyo... More
1
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Google Translation
Kailee Z
10 April 2018|
AnswerShow all 3 answers
Response from シェラトングランデトーキョーベイホテル | Property representative |
Dear guest, Thank you very much for your inquiry. We are able to provide Disney park tickets at our ticket counter which is on 2nd floor of our hotel. This counter opens from 6am to 8pm, and tickets are always available... More
0
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Kenny T
9 April 2018|
AnswerShow all 4 answers
Response from シェラトングランデトーキョーベイホテル | Property representative |
Dear guest, Thank you very much for your inquiry. We are happy to inform you that our laundromat is still available even you are not staying with us. If you need any additional information or have questions, please... More
1
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Google Translation
Room Tips
"High floor for view"
Read review
"I would choose the Park-Wing"
Read review
"stay at new wing"
Read review
"Rooms are outdated - Remodeled in the late 90's?"
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