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Hilton Tokyo Narita Airport Hotel

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Hilton Tokyo Narita Airport Hotel
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2,132 Reviews from our TripAdvisor Community

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Showing 1,414: English reviews
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Mumbai
Reviewed 2 days ago NEW

Staff is extremely helpful and the shuttle service to the city is well organised ..if you have a connecting flight and want to stay around the airport this is the best hotel to stay ..the rooms need a upgradtion ,they are pretty old !

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tejas A
Pecatonica, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed here for one week late Mar/Apr. 2017. I got a great deal on booking.com for the week. My sister came along as all my police buddies are afraid to travel overseas. Any way she and I loved this place or palace. Pros. shuttles to downtown to catch trains anywhere in the country and they run at convenient times...

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Helpful?
1Thank biknrun
About Hotel's Favourite Review
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear biknrun Thank you for your detailed review and rating of our hotel. We are delighted with your positive and comment about our hotel and glad to hear you enjoyed staying with us! We hope you had wonderful time in Japan and safe trip back to home. We look forward to welcoming you when you visit Japan again. Regard Bo...

Chattanooga, TN
Reviewed 2 days ago NEW

Stayed at the hotel the night before my departure back home. The location is very good and convenient. The hotel itself is solid...I ate dinner in the Terrace restaurants and my experience was okay. The food selection was okay but expected to see more options. Also the food quality was very average...if I was stay longer I likely would not...

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Helpful?
Thank tskstaplet
Plymouth, United Kingdom
Reviewed 3 days ago NEW

This was the largest and most comfortable room we had for our visit to Japan. Had everything that you would expect from the Hilton brand. What let it down for us was the buffet dinner in the restaurant. Despite having few customers the starters, salad and fish weren't replenished, although there were different meats cooked to order (somewhat grudgingly). After...

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Helpful?
Thank Markate
New York
Reviewed 3 days ago NEW

We stayed here for two nights before meeting with our group to tour Japan. The free shuttle from the airport is convenient and easy. The rooms are comfortable, the grounds are nice and well kept, and there is a pool and gym available for a nominal fee. The included breakfast is extensive and very good. There are also a few...

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Helpful?
Thank Jennifer D
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Jennifer Thank you for taking the time to review our hotel on Trip advisor. We are happy to know that you had comfortable stay with us. We hope you had safe trip back to home and look forward to seeing you agian. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Long Beach, California
Reviewed 5 days ago NEW

This Hotel recognizes status, has TEAM MEMBERS THAT EXCEED ALL EXPECTATIONS. Swimming Pool is large, clean and perfect for swimmers. Breakfast is Outstanding. Pick rooms closer to elevator, as they are larger. Free Shuttle from airport.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank larryt43
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear larryt Thank you for taking the time to review our hotel on Trip advisor. We are delighted with your comment about our team members were exceed your expectation. We hope you had safe trip back and look forward to seeing you again. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Jkt
Reviewed 6 days ago NEW

Good hotel at strategic location, near the Narita airport & it has free shuttle bus to few strategic locations... Comfort room, nice interior design, good staff hospitality & very helpful... Will stay here again inthe next opportunity, thanks...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christian_cbkm
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear christian Thank you for takint the time to review our hotel. We are pleased to learn about your stay with us was enjoyable. We hope you had safe trip back and look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Shanghai, China
Reviewed 6 days ago NEW

One of the best hotel near NRT airport Hopefully buffet can be better. Shuttle bus frequency from NRT airport to hotel is less. Bed mattress is a little too soft for me. Meeting room usage experience is good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank yeg399
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Yeg Thank you for taking the time to review our hotel on Trip advisor. Any feedback from our guest is appreciated as we can learn and improve for the future. We look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Singapore, Singapore
Reviewed 1 week ago NEW

Hotel is about 15mins away from Narita Airport and they provide a free shuttle bus to the airport and also to the nearby AEON Mall. Lobby is huge with plenty of chairs to wait for the shuttle buses,a small convenience shop and a restaurant. Staff very friendly and efficient and welcomes and directs guests as soon as we stepped into...

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Helpful?
Thank Philip L
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Philip Thank you for your informative review and rating of our hotel on Trip advisor. We are happy to learn about your positive experiecne while staying with us and appreciate the rating. We hope you had safe trip back to home and look forward to your return. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

Buckingham, United Kingdom
Reviewed 1 week ago via mobile

Boring rooms, boring bathrooms-in need of an update. No pictures on the walls..... to great if your Japanese...otherwise hopeless. V expensive coffee shop & restaurant. Food poor.... The only ok thing is the wifi speed Not for me...

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Helpful?
Thank SarahWH888
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Sarah Thank you for your bief review about the hotel. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: €108 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Hilton EMEA, Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Cancelon, Agoda, Hotels.com, Ctrip TA, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Tokyo Narita Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo Narita Airport Hotel staff and other travellers.
23 questions
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Questions? Get answers from Hilton Tokyo Narita Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views of the rock garden and forests”
G1982RLwilliamm, 13 Apr 2017 | Read review
“Ask for the woodsy side, some rooms just face other rooms as it is a curved hotel.”
biknrun, 5 Apr 2017 | Read review
“ask for a room with airport view like i did.”
381esters, 1 Apr 2017 | Read review
“I've no complaints with any room they've ever given me!”
758MarkM, 19 Mar 2017 | Read review
“Bring your own fan if you care about air condition!”
LEn0reS, 22 Jan 2017 | Read review
5 of 5