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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
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748 Reviews from our TripAdvisor Community

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There are newer reviews for ANA Crowne Plaza Hotel Narita
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Showing 362: English reviews
Sao Paulo, SP
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We were supposed to go back to Brazil after a twenty days trip. We've been in different hotels, in Dubai, Okinawa, Sapporo and in Tokyo we stayed at the Kei Plaza for five days. All hotels were very nice and the most awesome thing about them were the STAFF. Very nice staff in all the places!!! Until we got in... More 

Helpful?
1 Thank Carina T
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Carina T, Thank you for sharing with us a candid feedback regarding your stay experience with us. We are very sorry that you had to miss your flight due to some health issues that you encountered before departing and that our staff was not able to properly attend to your needs to make your short stay with us worthwhile.... More 

Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Ideal hotel for an overnight stay at Narita Airport. Efficient, friendly staff, good shuttle bus connection to the Airport and the shuttle to Narita Town is an added bonus. Teppanyaki restaurant is a bit on the expensive side but there are other cheaper options. Room upgrade was appreciated.

Helpful?
Thank Canberra_11
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Canberra_11, Thank you for staying at ANA Crowne Plaza Narita and for leaving us a great review. We are very happy to know that our products and services were able to meet and cater to your needs. We hope to be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

Delhi, Delhi, India
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

The location is close to the Airport, about 20 minutes by Airport shuttle arranged by the hotel. Check-in was very fast although there was no priority. Rooms were moderately sized but very clean and well organized. Food spread was great.

Helpful?
Thank Ajay19721120
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Ajay19721120, Thank you for taking a minute or two in sharing your feedback with us. We are very happy to know that were were able to provide you great experience during your stay with us. We assure you that we are continuously improving our products and services to better cater to your needs. We hope we could be of... More 

Lawrenceville, Georgia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 weeks ago

Be certain to have an IHG number to receive free internet and a reduction in meal prices. My room was clean and comfortable but furniture is a bit dated. There is a frequent free bus service to the airport and the loop bus ,at 210 Y each way, is a bargain. Pick up the schedule at the concierge's desk. The... More 

Helpful?
Thank Gloria L
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Gloria L, Thank you for staying at ANA Crowne Plaza Narita and for leaving us a great review. We are happy to know you find our hotel a comfortable and quiet place to stay. As we are committed to providing quality service to our guests, rest assured that we are continuously improving our products and services to better cater... More 

USA
Level Contributor
175 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 October 2016 via mobile

Bigger rooms than many in Japan. I found the bed to be very comfortable and the service coming and going was very good. Shuttle to and from airport. Agree with some others, parts of the room are showing age. Did not notice elsewhere in the hotel.

Helpful?
Thank Dave D
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Dave D, Thank you for taking a minute or two in sharing your feedback with us. We are happy to know that our products and services were able to make your stay with us worthwhile. Rest assured that we are continuously improving in all aspects to better cater to your needs. We hope we could be of service again... More 

Isle of Man, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 October 2016

This hotel has seen better days. There is a free airport shuttle to the hotel which takes about 15 minutes. The restaurant on the ground floor was very overpriced for the food and drink they served with limited choice although we did eat late. If you are a Priority Club member you receive a free bottle of water and wifi... More 

Helpful?
Thank sueTyr62
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear sueTyr62, Thank you for staying at ANA Crowne Plaza Narita and for taking some time in sharing your feedback with us. As we are committed to provide satisfaction and comfort to our guests during their stay, we assure you that we are continuously improving our products and services to better cater to your needs. We hope to be of... More 

Exeter, New Hampshire
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 October 2016 via mobile

I selected this hotel because it was close to the airport. Prior to going I emailed them regarding an airport shuttle which they have. They responded with instructions, and a link that contained detailed instructions. The shuttle was flawless. Check in was quick. The room was well appointed We had a good night's sleep.w Compared to prices of other hotels... More 

Helpful?
Thank L9393NIrobertm
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear L9393NIrobertm Thank you for taking the time to post your feedback regarding your recent stay. We are pleased to hear you enjoyed your stay with us as a positive guest experience is something our colleagues take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2016

Hotel never respond to email sent to that liste on their website I originally booked a room in March for a 21 July 2016 visit via the rewards club for which I was deducted 20000 points I modified this booking to 13 September for one night The room was for my daughter and myself and she checked in as i... More 

Helpful?
2 Thank Malcolm D
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Malcolm D Thank you for tasking the time to post your feedback regarding your recent stay with us. Please accept our sincerest apologies. I would like to encourage you to contact us directly, so that we may inquire further about your issue at room.rsv@anacrowneplaza-narita.jp Thanks again and we hope that we get the chance to make it right with... More 

Travellers are raving about these Narita hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

The room are old and sometime stinky but you can always get a deep good sleep here. And the staff are nice. Very close to Narita airport and offer free airport shuttle bus, 7 mins to airport but 40 mins from airport.

Helpful?
Thank Boo J
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Boo J, Thank you for taking some time in sharing a candid feedback with us. We are happy to know that you were able to experience the kind of good night's sleep offered at ANA Crowne Plaza Narita. Rest assured that we are continuously improving our products and services to better cater to your needs. We hope to be... More 

London, United Kingdom
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 12 September 2016

We stayed here for one night before an early flight. It was as busy as you would expect of an airport hotel to be, but the staff were always very welcoming and helpful. The shuttle bus was convenient; breakfast covered all tastes an dteh deluxe rooms are large and quiet. In summary, just what you need from an Airport Hotel... More 

Helpful?
1 Thank Anon A
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Anon A, Thank you for taking some time in sharing your feedback with us. We are very happy to know that we were able to provide all that you need to get a good night's sleep and make your short stay worthwhile. We hope to be your choice of hotel again on your next visit to Narita. Sincerely, ANA... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: €59 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“enroll hotel member for FREE internet.”
 of 5 bubbles ambambamb, 27 Nov 2016 | Read review
“Stayed in room 1611, on airport side, heard a few planes taking off but didn't bother us.”
 of 5 bubbles MVE51, 21 Nov 2016 | Read review
“Stay away from top floor junior suite (room 1618) and check the room if the ventilation is stoppable before moving in.”
  • The unstoppable high-power noisy vent just above the writing desk. Another one is in the bathroo
 of 5 bubbles KuK_Traveler, 8 Nov 2016 | Read review
“ask for a room with mountain view”
 of 5 bubbles 426rens, 12 Sep 2016 | Read review
“Get a room up high and watch the airplanes land and takeoff”
 of 5 bubbles DenverDenny, 28 Aug 2016 | Read review
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