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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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789 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Washington DC, District of Columbia
Reviewed 3 days ago NEW

The Crowne Plaza was more than an adequate hotel for an overnight while passing through Narita. Descent choice of restaurants, a good top floor bar and plenty of shuttle service to the airport. The rooms were no frills,but again, if just for an overnight the Crowne Plaza will do just fine.

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Helpful?
Thank Santini97
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Santini97, Thank you for choosing ANA Crowne Plaza Narita and for taking some time in sharing your candid feedback to us. As we are dedicated to provide quality hotel service and experience to our esteemed guests, we assure you that we are continuously improving our services to better cater to your needs. We are looking forward to welcoming you...

Tokyo Prefecture, Japan
Reviewed 1 week ago

I chose ANA over my standby loyalty program hotel. If you are a member of IHG Internet is included. The other airport hotel in the area doesn't. Price is great, rooms are perfect for my Overnight rest stop. I took advantage of the Pool, gym and sauna room before my dinner and really contributed to my relaxing time in Narita....

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Helpful?
1Thank Neynon
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Neynon, Thank you for choosing ANA Crowne Plaza Narita and for sharing your great review to us. We are very happy to know that our services were able to make your stay at our property a relaxing one. We assure you that we are continuously improving our hotel services to better cater to your needs. We are looking forward...

Antwerp, Belgium
Reviewed 2 weeks ago

The hotel has a shuttle to Narita town (nice) and to the airport. Outside the hotel is nothing but just hop on the shuttle to Narita town and visit the temple. As IHG gold member we both got a welcomedrink ( not like in most were only the meber gets one).we got discount coupons for the dinner buffet and 50...

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Helpful?
1Thank scubadave1
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear scubadave1, Thank you for being one of our IHG Rewards Gold members and for leaving us a great review. We are happy to know that we were able to meet expectations and make your stay with us worthwhile. As we are striving to provide quality hotel service and experience to our esteemed guests, we assure you that we are...

australia
Reviewed 2 weeks ago via mobile

Stayed here for one night after our flight from cairns. We waited about 20 minutes for the bus to come outside terminal 2 bus stop 25 I think it was. The bus has to stop at another hotel on the way.. which took about 15 minutes to get to ours. Had two rooms they were spacious and had everything in...

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Helpful?
1Thank Sarah D
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Sarah D, Thank you for taking some time in sharing your feedback to us. We are very happy to know that we were able to make your short layover worthwhile. As we are dedicated to provide quality hotel service and experience to our esteemed guests, rest assured that we are continuously improving our services to better cater to your...

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

After traveling for nearly 18 hours door to door arriving at 11am... I was told I would need to pay to get into my room because it was before 3 pm... ( it wasn't because it wasn't ready for me) not a nice greeting to welcome you on arrival when you're very tired and just want to lie down! I...

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Helpful?
Thank andreastagg
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear andreastagg, Thank you for taking some time in sharing your candid feedback to us. Please accept our sincerest apologies for not being able to meet expectations during your recent stay with us. We take our guests' comments very seriously and as we are dedicated to providing quality hotel service and experience to our esteemed guests, rest assured that all...

Sao Paulo
Reviewed 4 weeks ago via mobile

I had stayed at this hotel before - in 1988, and one thing has not changed : No free Wi-Fi in your room. You'll have to pay ( unless you're a member of the ANA mileage club). There is however, free WiFi in the lobby ( where the cold creeps in through the frequently opening doors ). Everything in our...

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Helpful?
3Thank AhasverSaoPaulo
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear AhasverSaoPaulo, Thank you for choosing to stay again at ANA Crowne Plaza Narita. We appreciate your candid feedback as it helps us to further improve our services. As we are dedicated to provide quality hotel service and experience to our esteemed guests, rest assured that we are continuously improving our products and services to better cater to your needs....

Colorado Springs, Colorado
Reviewed 4 weeks ago

I really like this hotel, especially for a quick overnight near Narita Int'l Airport. It's close (a free, 15-minute hotel-airport shuttle ride), relatively cheap (I snagged a room for $57), has a good restaurant and convenience store on the lobby level), has a fitness room and footbal-soccer pitch), comfortable rooms, beds, chairs, desk, big screen TV with a special "foreign...

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Helpful?
1Thank craigkordic
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear craigkordic, Thank you for choosing to stay at ANA Crowne Plaza Narita and for sharing your wonderful experience to us. We are very happy to know that our staff and services were able to accommodate your every need during your recent stay with us. We are looking forward to welcoming you again on your next visit to Narita, whether...

Lichfield, UK
Reviewed 22 January 2017 via mobile

Flying out early so booked this hotel, as always in Japan the staff were very polite and helpful. Rooms were a little dated but clean and offered all the amenities, didn't use the restaurants for dinner but did have bar meal on the top floor, washed down with a few beers very good, no hassle from anyone. Breakfast was buffet...

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Helpful?
1Thank JohnLichfield_UK
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear JohnLichfield_UK, Thank you for taking some time in sharing your feedback to us. We are happy to know that we were able to attend to your needs during your recent stay with us. Rest assured that we are continuously improving our services to better cater to your needs. We are looking forward to welcoming you again on your next...

Kawasaki, Japan
Reviewed 20 January 2017

Very spacious room. The 'pillow menu' was an interesting touch (with several pillows to choose from and an explanation for each one), though I couldn't quite figure out which one was which... But I must have picked the right one, as my sleep was very sound indeed! Good choice for breakfast and nice and light atmosphere in the breakfast room....

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Helpful?
1Thank RWietlisbach
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear RWietlisbach, Thank you for staying at ANA Crowne Plaza Narita and for sharing your feedback to us. We are happy to receive such positive feedback and know that you had a very pleasant stay with us. Please know that your comments and suggestions are very important to us and use it to further improve our products and services to...

Santa Clara, California
Reviewed 15 January 2017

Well it's an airport hotel and usually that means operating it until everything is worn out or obsolete. ANA Crown Plaza isn't quite there yet, but let's hope there is an upgrade plan in the works. Actually my room was fine, just very dated, everything has the look of having been installed when Narita airport was opened and then just...

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Helpful?
1Thank jondf
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear jondf, Thank you for taking some time in sharing your candid feedback to us. We are happy to know that we were able to attend to your needs during your recent stay with us. As we are dedicated to provide quality service and hotel experience to our esteemed guests, rest assured that we are continuously improving our products and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: €60 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value. Be sure to request room not next to a family to avoid crying babies.”
 of 5 bubbles Neynon, 18 Feb 2017 | Read review
“There are no bad ones. I was concerned about facing the airport... Don't be.”
 of 5 bubbles SFRadio-Engineer, 14 Dec 2016 | Read review
“enroll hotel member for FREE internet.”
 of 5 bubbles ambambamb, 27 Nov 2016 | Read review
“Stayed in room 1611, on airport side, heard a few planes taking off but didn't bother us.”
 of 5 bubbles MVE51, 21 Nov 2016 | Read review
“Stay away from top floor junior suite (room 1618) and check the room if the ventilation is stoppable before moving in.”
  • The unstoppable high-power noisy vent just above the writing desk. Another one is in the bathroo
 of 5 bubbles KuK_Traveler, 8 Nov 2016 | Read review
5 of 5