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    ANA Crowne Plaza Hotel Narita

    68 Horinouchi, Narita 286-0107, Chiba Prefecture
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$58
    US$138
    US$80
    US$99
    US$99
    Traveller (580)
    Room & Suite (451)
    Dining (106)
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    Overview

    • Excellent18%
    • Very good47%
    • Average25%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “ihg member” (8 reviews)
    “top floor” (29 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Fitness centre
    Spa
    4 Star Hotel
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    Hotel Nikko Narita
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    Hilton Tokyo Narita Airport Hotel
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    #2 of 30 hotels in Narita
     
    Narita Excel Hotel Tokyu
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    Richmond Hotel Narita
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (828)
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    1 - 5 of 828 reviews

    Reviewed 2 days ago
    Google Translation

    帰国時に利用しました。成田空港からシャトルバスで行きました、チェックイン後すぐに気づきます。ロビーにコンビニがあります。...More

    Thank tripsato
    Reviewed 2 days ago

    Despite being rated a 4* hotel, I don't believe that the quality of the rooms reflect this and seriously need updating. Our rooms smelt like stale smoke Service was great especially reception and there are frequent bus services to the airport, although its really not...More

    Thank harryre
    Reviewed 3 days ago

    Very close to Narita airport but a surprisingly quiet location. The bar on the top floor which also has a restaurant has a lovely view especially at sunset. The drinks are expensive as to be expected in Japan but they do have a "happy hour"....More

    Thank pbhPlymouth
    Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita

    Dear pbhPlymouth Thank you for your recent stay at ANA CROWNE PLAZA Narita. We appreciate your kind comment to our location, the bar, convenience store and so on. We are so happy to hear from you that your satisfied them. But, we would like to...More

    Reviewed 3 days ago via mobile

    A convenient hotel when arriving in late afternoon and evening. Less expensive then in the city also. It was convenient to meet our friends who had arrived on an earlier flight. Rooms were nice and clean. They have an airport shuttle so it was very...More

    Thank dlsalse
    Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita

    Dear dlsalse Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit...More

    Reviewed 3 days ago

    We stayed at this hotel for one night, after being picked up by the bus it took 35 minutes to arrive at the hotel! This is since it passes by T2-3 as well as another hotel. This was when there was no traffic. If there...More

    Thank alexisonsmith
    Response from ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita

    Dear alexisonsmith Thank you for sharing a candid feedback regarding your recent stay with us. Rest assured that we are continuously improving our shuttle bus and services to better cater to your needs. We hope we could be of service again on your next visit...More

    Hotel Nikko Narita
    2,607 reviews
    #3 of 30 hotels in Narita
     
    Hilton Tokyo Narita Airport Hotel
    2,136 reviews
    #2 of 30 hotels in Narita
     
    Narita Excel Hotel Tokyu
    1,169 reviews
    #6 of 30 hotels in Narita
     
    Richmond Hotel Narita
    1,157 reviews
    #1 of 30 hotels in Narita
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$57 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    Photos
    Traveller (580)
    Room & Suite (451)
    Dining (106)
    Pool & Beach (14)
    Nearby
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    Questions & AnswersAsk a question
    Immanuel L
    Hello I would like to ask what is the earliest shuttle bus provided by Ana Crowne Plaza Hotel to Narita Airport. I have early flight at 08.00 am. Thank you
    6 March 2017|
    Answer Show all 9 answers
    Response from mhmuh4 | Reviewed this property |
    Got this from their website... Earliest bus is 0630
    0
    Votes
    Malcolm D
    Do you respond to emails? as historically it appears that you dont.
    22 September 2016|
    What is your answer?
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    Malcolm D
    Message for Narita staff.....Do you respond to emails as I have yet to receive a response to 3 emails using you address on your website. My query being I originally booked a room in July 2016 via the rewards club for which I was deducted 20000 points I modified this booking to 13 September for one night The room was for my daughter and myself and she checked in as i arrived around 2 hours later. However some how you charged her 22,784 yen (£168.74) for the room which was already part of the rewards scheme so no charge should have been made. Therefore can you please do the honourable thing and correct this error and arrange for the money to be refunded back into her or my account kind regards
    19 September 2016|
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    Room Tips
    "don't bother"
    Read review
    "High floor facing the airport."
    Read review
    "Great value. Be sure to request room not next to a family to avoid crying babies."
    Read review
    "There are no bad ones. I was concerned about facing the airport... Don't be."
    Read review