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Narita Tobu Hotel Air Port

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819 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Good hotel for early morning flights etc. The room was well laid out, large (especially for Japan where room are typically very small) and very good value. The breakfast was also good for Japan, with a good mix of local and western choices. We have stayed in 3 different hotels whilst in Japan and comparing this against the others, (most... More 

Helpful?
Thank MrsSFromCambs
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for staying Narita Tobu Hotel Airport and for your review. We are pleased very much to receive your comment that you were satisfied with your stay. We are most delighted when the guests contact us about their wonderful stay and that always encourages us to try even harder. We will continue to do our best to provide pleasant... More 

New Delhi, Delhi, India
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW

Nice hotel near Narita International Airport. Visited in a group tour from India and this was the first hotel we stayed in. Overall experience was nice since we stayed just one night. Hotel amenities includes everything which is available in a standard hotel like TV. Fridge, Electric Kettle to make tea & coffee etc. Free Shuttle is great to visit... More 

Helpful?
Thank DKPandey
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward to welcoming... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

We went to Japan for the Jenesys Exchange Program and stayed at Narita Tobu Hotel for few days. It was a good hotel wherein staffs are very polite and kind. The rooms were all good and clean. It has a television inside but local channels are available but there is one channel where you can watch an english movie. Fridge... More 

Helpful?
Thank Mark Lester P
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. It is pleasure for us to hear that you enjoyed staying with us . We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward to welcoming you again More 

Santa Fe, New Mexico
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

The Narito Tobu Hotel is a good choice when you have to overnight for that early morning flight. The free hotel shuttle works well from the train station and from or to the airport. The staff works earnestly to meet your needs.

Helpful?
1 Thank keithkanderson
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and and for your review. We are glad to hear that you enjoyed your stay and the hotel’s convenient location. We hope that you will keep us in mind as your hotel of choice on your next visit to Japan and look forward to welcoming you back again in future. More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Being one of the closest hotel airport is bringing many people here. Prices are low but quality is also really low. The room smells badly. Restaurant looks like 300 years ago designed and food not really awesome . Services are pretty old and moreover swimming pool only opens after 2 pm and is not written anywhere . Only a small... More 

Helpful?
Thank Ragazzo I
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We would like to extend our sincere apology for the discomfort you have encountered during your stay. Please understand we are scheduled to renovate our facilities step by step. We will carefully review the hotel services and management with all our staff once... More 

Travellers are raving about these Narita hotels

London, United Kingdom
Level Contributor
125 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 2 weeks ago

Pros: Free Shuttle bus from Narita Airport, clean & pretty spacious room, comfortable beds, good air conditioning, decent speed wi-fi, nice bathroom, very swift check-in / check-out process and pleasant staff at reception desk. Cons: badly congested dining area at breakfast time in the morning, buffet choice could be slightly better as well with more Western options. please provide better... More 

Helpful?
Thank bougainville30a
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are glad to hear that you enjoyed staying with us. However、 we sincerely apologize for making discomfort to you about noise from outside of rooms. We will continue to make every effort to improve our standard for all our guests to experience... More 

Rotterdam, The Netherlands
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

We booked this hotel because we had an early flight. We arrived at the beginning of the evening so basically we only slept here. The staff at the reception were very good, we had a minor problem with our room and it was solved perfectly! The hotel is a bit outdated but the rooms are spacious and clean! I guess... More 

Helpful?
Thank JW-RDAM
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and and for your review. We are glad to hear that you enjoyed your stay and the hotel’s convenient location. We hope that you will keep us in mind as your hotel of choice on your next visit to Japan and look forward to welcoming you back again in future. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

Typical airport transit hotel really, however they could do much more to make the stay enjoyable. Check in staff were generally not interested in dealing with me and again at check out. The rooms are a good size so can't be faulted and pretty clean. The restaurant la Florida needs some serious management! At the evening meal I was told... More 

Helpful?
Thank Paul H
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We sincerely apologize for making discomfort to you about our staff service and restaurant management. We will carefully review the hotel services and management with all our staff once again to prevent a recurrence the same problem. We will continue to make every... More 

Hamilton
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2016

This must be one of the worst hotel rooms I have ever stayed in - very hot night and the air conditioning didn't work. The decor is really old, dirty and tired and should be closed down. The good things were the closeness to the airport for an overnight stay, the staff on the front desk were very pleasant and... More 

Helpful?
1 Thank RaffertyHamilton
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We would like to extend our sincere apology for the discomfort you have encountered during your stay. Please understand we are scheduled to renovate our rooms step by step. We will continue to do our best to provide pleasant time at our hotel... More 

xxx
Level Contributor
527 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 905 helpful votes
Reviewed 12 October 2016

Good for value and very close to NRT airport and shuttle provided. Since it is not in Tokyo, room are at least 2-3 times bigger than your typical hotel in Japan. Manager is very helpful and helped us get our bags misplaced by "Black Cat" - hotel to hotel transfer service. She herself delivered the bags to our rooms just... More 

Helpful?
Thank bigboy61455
TobuNarita0476, Room Division at Narita Tobu Hotel Air Port, responded to this review

Thank you for choosing Narita Tobu Hotel Airport and for your time to give us your review. We are very happy to know that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our standard for all our guests to experience the most comfortable stay. We look forward to welcoming you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Narita TOBU Hotel Airport is located just five minutes from Narita International Airport, the gateway to the skies connecting Japan with cities all over the world. It is a cosmopolitan resort hotel with many facilities for the travelers. Located on the first floor is a cheerful coffee shop and tea lounge. Banquet rooms, both large and small, have been created to answer the needs of our guests, from weddings to conferences. In addition, we are able to offer our guests the use of well designed athletic facilities, including an indoor swimming pool, a sauna, and a gymnasium. We make certain that the hospitality at Narita TOBU Hotel Airport is of the highest quality. Have a wonderful stay at our hotel, which promises you the best hotel service in Narita. ... more   less 

Additional Information about Narita Tobu Hotel Air Port

Address: 320-1 Tokko, Narita 286-0106, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: €62 - €775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Narita Tobu Hotel Air Port 3*
Number of rooms: 484
Reservation Options:
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Also Known As:
Holiday Inn Narita
Narita Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Narita Tobu Hotel Air Port staff and other travellers.
33 questions
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Questions? Get answers from Narita Tobu Hotel Air Port staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a non-smoking room and it was done with no problem”
 of 5 bubbles happy_sigh, 23 Sep 2016 | Read review
“in the back with view of trees”
 of 5 bubbles StuartGustafson, 18 Sep 2016 | Read review
“Rooms on upper floors have great airport views.”
 of 5 bubbles Bigdog313, 10 Aug 2016 | Read review
“The west wing rooms are larger and more updated. It's worth the extra couple dollars!”
 of 5 bubbles michikoh2013, 26 Jul 2016 | Read review
“It did not appear basic rooms are better on any floor or facing the front of the hotel.”
 of 5 bubbles FrustratedJon, 23 Jun 2016 | Read review
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