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Dormy Inn Premium Otaru

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3-9-1 Inaho, Otaru 047-0032 Hokkaido
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Traveller (884)
360
Panoramas (15)
Dining (157)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 24 hotels in Otaru
Location
Cleanliness
Service
Value
Travellers' Choice
They're proud of a large hotspring and breakfast buffet-style meal. From Otaru station, 1 minute on foot. Parking lot 1 is day 1,100 yen. (I inform arrival order) parking lot at the time of no vacancies nearby.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Coffee shop
Entertainment staff
Spa
24-hour security
Car park
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Hot spring bath
Massage
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, Japanese
988Reviews33Q+A35Room tips
Traveller rating
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Popular mentions
dynamic14 wrote a review Feb 2020
Singapore, Singapore9837 contributions377 helpful votes
+1
Located just a stone’s throw from the JR Otaru station, this hotel is very conveniently located. We arrived in Otaru early and as it was too early to check in, we left our luggages with the hotel and went out sightseeing before returning in the evening to check in. Took a walk to Otaru canal before making our way up to Tenguyama before returning to check in in the evening. Thought the room was slightly smaller than the Dormy Inn Express Hakodate Goryokaku but definitely much more crowded here. There is a natural hot spring communal bath available within the hotel that can be used from 3pm to 9am overnight. Body care, head care and foot care massage are available at a price. Wifi access is available though a little weak. Complimentary noodle soup is available from 9.30pm to 11pm. Buffet breakfast has a good variety of items.
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 18 Feb 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.We appreciate to your patoronage for our hotel group. In this winter,many guests are coming to otaru inspite of so few snowing and some obstacle had occurred. All of our hotels decide firmly to continue considering safety and peace of mind to requite your support and trust . We and hotels are waiting for your visit of next time. frontdesk inoue
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Bazahar wrote a review Feb 2020
Seoul, South Korea31 contributions14 helpful votes
As soon as you come out of Otaru station, you'll see this hotel right across the road. They staff are great and it's incredibly clean and well maintained. The room size is decent for Japan too! They also have saunas/ Japanese public baths but we never used them as we just didn't have time during our short stay.
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Date of stay: January 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 18 Feb 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.And we appreciate to your happy and honor comments in your post .We felt happy to recept word about cleanliness in particular. In these weeks, people afraid to visit to far east asia and going out . We think that to keep sanitary rooms and facilities is most important misssion of us.All of our staffs and hotels are doing best to it. We and our hotels are waiting for your visit of next time. frontdesk Inoue
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Mommy & her monkeys travel the world wrote a review Dec 2019
Hong Kong, China5 contributions3 helpful votes
Love the location - across the street from Otaru station. The room was not spacious but quite functional. My kids really enjoyed free ramen and lovely breakfast spread. I enjoyed the onsen very much. Will definitely stay here again.
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Date of stay: December 2019Trip type: Travelled with family
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 4 Jan 2020
Thank you for you had staing DORMYINN PREMIUM OTARU.And we appreciate to your post with your fun feeling,Especially we were glad to your children rejoyced our ramen.In these years,japanese style ramen is liked whole world,and we hope to recieve guests warmly as ramen anytime.We and our hotels are waiting for your visit of next time. frontdesk Inoue
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Eric wrote a review Dec 2019
Jakarta, Indonesia433 contributions129 helpful votes
Pros: - very good location near otaru train station surrounded by restaurant and cafe, and also near seafood market - free ramen at 9.30pm and free morning coffee at hotel lobby - the hotel have onseen - staff can speak english - every floor provided vending machine and ice cube. Some floor provide soft drink some alcohol only vending machine - the room is clean, with basic necessities like tooth brush, comb, shaver are provided - free 2 bottle of mineral water every day, tea, coffee also provided in room - hot water works very well - the room have authentic japanese style - the hotel using a unique music box song thru the room alley that bring charm - during our stay the room is noise proof not heard any noise from the outside. Cons: - hotel lobby is small - hotel car drop doesnt have cover. It will be problem during rainy day. - the room is very very small. We order a room with 2 adults and 1 kid (6 years old). Its even harder if you bring lot of bags. No space to move. -the toilet also very small, tight space with low roof. No bath tube. - the place to hang clothes is only for 5 clothes maximum - free wifi is very slow, almost not working - tv is out of date - heater is not very warm at night still feel cold
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Date of stay: December 2019Trip type: Travelled with family
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Response from Travel813146, frontdesk at Dormy Inn Premium Otaru
Responded 24 Dec 2019
Thank you for you had staing DORMYINN PREMIUM OTARU.And also thank you for your post in detail and with ingenuous opinions.We are glad to your understanding for style and design of our facilities especially our BGM and cleanliness of room.These are our feature and basic one of welcoming But we apologize to inconvenience of some facilities inspite of your praises.In particular , WiFi is one of problem need to resolve urgently. We felt that your severe comments are expression of deep affection within yourself. We are afraid,we and our hotels are waiting for your visit of next time. frontdesk Inoue
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megmum0307 wrote a review Dec 2019
Singapore, Singapore9 contributions7 helpful votes
We have just ended our stay here. Having heard a lot of good things about Dormy Inn chain so decided to stay here. Pros Breakfast was good. Onsen was good. Room size was big Cons Shockingly bad service. The guy who checked us in did not explain anything. Did not smile. We did not know how the onsen works, when to check out, where to go for breakfast. He just thrust us the English pamphlet whereas I noticed that the other Japanese who checked in was given explanations. This is the minimum expected of the reception at a hotel. Did not receive the usual Japanese hospitable greetings when we entered the hotel after a day out as with the other hotels in Japan.
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Date of stay: December 2019Trip type: Travelled with family
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PRICE RANGE
US$57 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dormy inn premium otaru hotel otaru
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
225
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Frequently Asked Questions about Dormy Inn Premium Otaru
Which popular attractions are close to Dormy Inn Premium Otaru?
Nearby attractions include JR Otaru Station (0.09 km), The Site of Temiya Line (0.3 km), and Sankaku Market (0.08 km).
What are some of the property amenities at Dormy Inn Premium Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Dormy Inn Premium Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dormy Inn Premium Otaru?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Dormy Inn Premium Otaru?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Dormy Inn Premium Otaru?
Conveniently located restaurants include Yabuhan, Isezushi, and Naruto Honten.
Are there opportunities to exercise at Dormy Inn Premium Otaru?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Dormy Inn Premium Otaru?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dormy Inn Premium Otaru?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Dormy Inn Premium Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (1.2 km), The Site of Temiya Line (0.3 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.5 km).