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Authent Hotel Otaru

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1 room 2 adults 0 children
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Authent Hotel Otaru
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327 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Bangkok, Thailand
Reviewed yesterday NEW

The room is great and Clean, Near Otaru canal walk 5 min from hotel. The hotel rooms are clean, comfortable and tastefully decorated. The WiFi was good in the room as well. Room comfort clean - good wi-fi. I wold like stay here again.

Thank Greangsak
Otaru, Japan
Reviewed 5 days ago NEWvia mobile

Hotel is only 5 minutes walk through the roof covered arcade. No hassle even it snowed. Price is not as expensive as other hotel located near to Otaru station. Arrived early but was very welcomed and rooms were given to us before noon. Dropped our bags n another 5 minutes walk we were at the famous Otaru canal. Service was...

Thank greatdreams
Reviewed 2 weeks ago

What a hotel! The staff, facilities and location. We stayed for 3 nights at the hotel in March 2017. Reception staff were always helpful and welcoming. The hotel was extremely well run, quiet, modern and comfortable. There was an ever present attention to detail. Even the pillows were great - one soft and one firm (which is unusual in Japan!)...

Thank Richard S
Kota Kinabalu, Malaysia
Reviewed 16 February 2017

We had a great time staying at this hotel. The room is spacious and clean. Equipped with basic amenities. The hotel staff is friendly and very helpful tool. Walking distance to several restaurants and it's easy to find local restaurants. Walking distance less than 30 minutes from the hotel to the train station.

Thank CorNeliap08
Quezon City, Philippines
Reviewed 12 February 2017 via mobile

Stayed overnight in Otaru & regretted not staying longer. Snow Light Path at Otaru Canal is a must see & the locals sprucing up the alleys for the traditional lights & roasting free potatoes is so heartwarming to experience. Food could not get any fresher at Sankaku Market near the station and the friendly atmosphere makes Otaru a myst see...

Thank pakbet
Singapore, Singapore
Reviewed 8 February 2017 via mobile

Visited this hotel in feb 2017. Reception was great and very well versed in English. No problems communicating with the staff. Arrived earlier because wanted to catch the train from Asahikawa and the staff did their best to let me check in early! Really appreciate the effort! Also, everything was well maintained and properly cared for. Facilities was more than...

Thank colddogbun
Reviewed 6 February 2017

手入れの行き届いた居心地の良いシティホテル。特筆すべきはホテルスタッフ。フロント、ホール、朝食会場、大浴場、売店などで、マネージャークラスから研修中の方まで、どの人もお客の立場に立った、目配り、気配りをして動いている。細やかな心配りは超一流ホテルに引けを取らない。鏡張りのエレベーターは何時乗っても指紋一つなく磨いてあった。朝食(ビュッフェ)の味、バリエーション、食材の質の高さにも満足。 キロロスキー場への送迎バスもあるので、快適なホテルステイや美味しい食事を求める方には小樽泊を強くお勧めしたい。 The hotel staff are so nice and friendly. They are always ready to help. The room is clean and comfortable. Breakfast buffet includes some of local food with very good quality. In all, it's highly recommendable. Value for money.

Thank ぐりーんてぃー
Reviewed 6 February 2017 via mobile

Stayed here for a night only during the festival. We felt at home. Staffs were very attentive, especially Mr Cheong. He offered pure hospitality. They let us checked in early because we were traveling with baby. Room size and amenities were also good. Bed was comfortable Thank you, we had a great time and definitely come back when we go...

Thank alvin g
Surfers Paradise, Australia
Reviewed 6 February 2017

We had a great stay at Hotel Authent in January this year and have returned to finish our holiday in Japan at this excellent hotel. Cheong was a fantastic host and speaks fluent english, he was a valuable source of much information for us ranging from ski hill travel arrangements to food/festival and local onsen info. Hotel Authent also had...

Thank Wal1965
Reviewed 2 February 2017 via mobile

Stayed at the authent hotel for 4nights, nice rooms,friendly staff,everything was great! Best of all was an english speaking concierge who went out of his way to ensure we had all the information required to get the most out of our stay. Thanks Cheong! We look forward to spending time here again.

Thank Mark T

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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about Authent Hotel Otaru

Address: 2-15-1 Inaho, Otaru 047-0032, Hokkaido
Region: Japan > Hokkaido > Otaru
Price Range: €60 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Authent Hotel Otaru 3.5*
Number of rooms: 195
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Also Known As:
Otaru Authent Hotel
Authent Hotel Otaru Japan - Hokkaido
Hotel Style:
#4 Family Hotel in Otaru
#4 Romantic Hotel in Otaru
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Questions & Answers

Here's what travellers have asked, with answers from Authent Hotel Otaru staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the ocean have a good view”
 of 5 bubbles richardsP8800NF, 15 Mar 2017 | Read review
“Request a room with the mountain view.”
 of 5 bubbles CorNeliap08, 16 Feb 2017 | Read review
“Rooms are quite small but the hotel is quiet so any floors should be ok.”
 of 5 bubbles Taipei101, 26 Oct 2016 | Read review
“Quiet floor room , parking but not free.”
 of 5 bubbles p0da5143, 27 Jul 2016 | Read review
“Non smoking is best”
 of 5 bubbles TokyoNeo, 6 Jul 2016 | Read review
5 of 5