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ANA Crowne Plaza Hotel Kushiro

309 reviews
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Traveller (248)
Room & Suite (110)
Dining (27)
Overview
  • Excellent37%
  • Very good48%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)Write a Review
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All reviewsfisherman's wharfbus tourteppanyaki restaurantaverage sizebusiness centerbooked a twin roomsquare metersbreakfast buffetin room wifiroom sizeconvenience storetrain stationstar hotelhotel is locatedthe ground floortwo nightsmoo
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1 - 5 of 42 reviews
Reviewed 2 weeks ago via mobile

Our first night in Japan was at the ANA Crowne Plaza Kushiro and it was a fantastic introduction to Japanese hospitality! Checkin was very understanding about our language barrier, however they did the best and we were checked in promptly, and our bags taken to...More

Thank ThefamilyTravelers1
Response from ANACP釧路, マネージャー at ANA Crowne Plaza Hotel KushiroResponded 2 weeks ago

Dear ThefamilyTravelers1 , Thank you so much for your recent stay, and also for your generous comment. We're excited to hear that you enjoyed our room and amenities. We also appreciate that you were being very patient and kind with our team during your stay.Thank...More

Hotel's Favourite
Reviewed 26 December 2017 via mobile

The hotel is located just opposite Fisherman's Wharf Moo marketplace and is a 15 minute walk away from Kushiro Station (much less by Taxi). Kushiro Museum is also not very far by Taxi. The Check-in was a breeze and the employees were very nice and...More

Thank Mohammed1412
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded 30 December 2017

Dear Mohammed1412, Thank you for your recent stay with us and for your generous comment. We are very happy to hear you liked the view from our guestroom. We also would like to thank you for sharing Kushiro sightseeing tips in this review which will...More

Reviewed 31 August 2017 via mobile

I stayed here for one night with my partner in a twin room while transiting through Kushiro as part of a wider Hokkaido trip. As soon as we entered this hotel both of us were immediately impressed. It gives the impression of a very classy,...More

Thank James K
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded 2 September 2017

Dear James K, Thank you for your recent stay with us and for your high rating and generous comment. We are very happy to hear you liked our guestroom and enjoyed the amenity. Also, we are delighted that you had the English muffins, and you...More

Reviewed 7 June 2017 via mobile

I booked a twin room single use via Expedia but I received a small double room with one bed. Complaining at the front desk didn't change anything. Even having had five staff standing around didn't solve the problem. I communicated in Japanese with them. The...More

1  Thank Bixier G
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded 8 June 2017

Dear Bixier G, Thank you for your recent stay and also for bringing this to our attention. We value your feedback very much, and are sorry that this stay did not meet your expectations. I have noted your comments and we will make every effort...More

Reviewed 26 May 2017

It locates on the river side and convenient for waking, etc. It is also possible to enjoy Japanese style food stands nearby. However it might be a little far from the train station. You cannot control the room temperature during the period between mid-May to...More

1  Thank CG0007
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded 29 May 2017

Dear CG0007 san, Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant room temperature in your guestroom. We are taking action internally to correct and improve on this shortcoming...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kushiro
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$81 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kushiro
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (248)
Room & Suite (110)
Dining (27)
Business Centre & Event Rooms (4)
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Room Tips
"Check the room temperature situation."
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"Stayed in 1407 and 1506, both excellent rooms with good view of the harbour."
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"Ask for harbor view"
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"good view,"
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