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Traveller (521)
Room & Suite (123)
Dining (103)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room service
Restaurant
Banquet Room
Breakfast Available
Concierge
Hot Tub
Laundry Service
Multilingual Staff
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Luxury
Charming
HOTEL CLASS

Location

Full view
175Reviews
591Photos
3Q+A
9Room tips
Traveller rating
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Popular mentions
Category: Travel Name: Akan Tsuruga Besso Hinanoza Address: Japan, 〒085-0467 Hokkaido Prefecture, Kushiro, 阿寒町 阿寒湖温泉 Dexperience Undercover Service Quality Surveyor Ratings: Value 4/5 Quality 5/5 Ambience 5/5 Service 4/5 Experience 4/5 Verdict: Wonderful getaway! 😍😍😍😍
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Response from 隆 菅, 支配人 at Hinanoza
Responded 1 Sep 2018
Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day. We are pleased that our staff is happy with your stay at this time. We hope that you will be a hotel that you can keep in mind for the future as well, offer suggestions for new services, directing the atmosphere and space to relax you more slowly, and to make your stay a pleasant and enjoyable hospitality wishes by the staff, through guidance and improvement We will make further efforts. We hope next time, if you have a chance, please come and stay at the hotel again. Akan Tsuruga Bessou HINANOZA Manager Takashi Kanno
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What an experience to soak in a private hot onsen, overlooking the beautiful Lake Akan at dusk! Leaving aside the perfect view, our room has all the facilities one could endulge oneself, including a massage chair. Free access to hot stone bath just exceeded any expectation for
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Response from Go784561, 支配人 at Hinanoza
Responded 9 Oct 2018
Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day. We are pleased that our staff is happy with your stay at this time. We hope that you will be a hotel that you can keep in mind for the future as well, offer suggestions for new services, directing the atmosphere and space to relax you more slowly, and to make your stay a pleasant and enjoyable hospitality wishes by the staff, through guidance and improvement We will make further efforts. We hope next time, if you have a chance, please come and stay at the hotel again. Akan Tsuruga Bessou HINANOZA Manager Takashi Kanno
Read more
Superlative in every respect. Entrance, welcome, service, decor, design, architecture, rooms, food- enchanting. As minor a criticism- the rooms are too hot (its minus 12 degrees outside) and the strange food takes getting used to, but the chefs are more than accomodating- just
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Response from 鄙の座, 支配人 at Hinanoza
Responded 26 Jan 2018
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance and improvement in order to offer new services and to create a relaxing atmosphere and space, as well as a pleasant stay in the hospitality of our staff. The next time you have a chance, please come to our hotel, and thank you for your stay. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
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This is my third visit. Everything in the hotel become old. Staffs not professional as before. Price still very high. Some furniture in my room even broken. I can't even see smile on staffs' face. As a conclusion. No fourth visit.
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Response from 鄙の座, 支配人 at Hinanoza
Responded 26 Aug 2017
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily. It is the mission of our hotel industry to offer the stay that you can spend slowly, to heal daily tiredness, to leave the daily bustle, and to experience satisfactory service. We will strive to review our operations once again and to educate our staff who will be able to provide you with cordial hospitality, and we will make sure that you are satisfied with the hotel. The next time you have a chance, please come to our hotel, thank you sincerely. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
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+37
This ryokan is featured in many books showcasing the best Japanese hotels. Located on the side of Lake Akan, we drove here after our visit to Furano. The onsen street area is basically on one area of the lake and most of the hotels are those big ones with many rooms. But
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Response from 鄙の座, 支配人 at Hinanoza
Responded 25 Aug 2017
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance and improvement in order to offer new services and to create a relaxing atmosphere and space, as well as a pleasant stay in the hospitality of our staff. The next time you have a chance, please come to our hotel, and thank you for your stay. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
Read more
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementHinanoza
天の座スイート "AMA no ZA suite"
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2b9f822b82568ac20be98b17733b1eb
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Thank you very much for your inquiry this time. Regarding sightseeing around Akan Lake, you can go to the surrounding sightseeing site by entering LINK from ABOUT of our website. Come, please check. Also, if you would like to have an activity, I'd like you to know the details of the activity in Lake Akan by clicking on the SIRI banner posted on the top of the homepage. If there are any unclear points, again 情報の修正を提案
0 votes
I am trying to book a night here but it seems they do not allow children? My daughter is 2 year-old.
"Check room description carefully before booking if you want the view of Lake Akan"
"Higher floors have fewer rooms and all with lake views."
"Lake view room if you can afford"
"Remember to book a lake view room if at all possible"
"Ensure your room has WIFI"
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PRICE RANGE
US$538 - US$976 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKushiroAkanko Onsen
NUMBER OF ROOMS
25
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