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ANA Crowne Plaza Hotel Chitose

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2-2-1 Hokuei, Chitose 066-0036 Hokkaido See on map
Name/address in local language
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Free Airport Transportation
4 Star accommodation
Additional information
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Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 438 spacious guest rooms in its modern interior, the More hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. The Chitose, so named after the hotel’s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hokkaido’s seasonal delicacies as prepared and presented for your satisfaction. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$93 - US$325 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Chitose
ANA Crowne Plaza Hotel Chitose Hokkaido
Japan > Hokkaido > Chitose
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Reviews & more
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The room is big also its toilet. Its toiletries are also top class. Hotel is very clean and spacious. Staffs are friendly and helpful. Connecting to airport is very convenience by its shuttle bus. Near Aeon Deptstore. Breakfast provided is good. Highly recommended.
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Sapporo really does not have many choices when it comes to airport hotel. It is no surprise that many crews from foreign airlines stay at this hotel. The shuttle service is a bit sporadic and during the early afternoon hours, there is no shuttle service at all. Please email ho
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Response from IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose
Responded 3 weeks ago
Dear Adrian L, My name is Anthony and I thank you for your recent stay with us and reviewing our property. Glad to have you as our guest! I'm so sorry for the shortfalls you have noticed during your stay. The feedback we receive from our valued guests, like you, enables us to look for areas that needs attention and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate your comments and we welcome any opportunity to improve. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely, Anthony M Case Manager IHGService
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I join the membership under IHG n stayed at ANA Crowne Plaza Kushiro n Chitose. The deal thru IHG not as attractive as compare to other hotel booking online platform. The diff - points n upgrade or a view fr the hotel.

Kushiro ANA Crowne Plaza I was given a view of harbour

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We had a room in the old wing. It was not as nice as the premier rooms in the new wing as described in other reviews. Comfortable beds but no duvet covers just old bed spread. Bathroom could be cleaner and updated. Nice updated lobby not reflected through whole hotel. Close to a
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Response from IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose
Responded 3 Nov 2018
Hi drjeff, Thank you for leaving us your review and for making us a part your visit to Chitose. We are grateful that you've chosen the Crowne Plaza for this trip. As always, we wanted nothing more but to ensure your experience is memorable and wonderful. Though it made me smile that you liked our lobby and our proximity to the airport, I'm sorry that you felt the experience seemed to be average at its best. I regard your comments about the room atmosphere, bedding, and the need for a deeper cleaning. I understand how this made you feel, drjeff. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Amazing front desk staff and beautiful hotel. We only stayed 1 night but I could there 100 nights. We were at the new building with such beautiful room with complete Japanese bath/shower. Hope to be back soon. Amazing IHG hotel
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Photo provided by managementANA Crowne Plaza Hotel Chitose
Guest room amenity
Anyone had the latest shuttle schedule from Chitose airport to the hotel?
It’s better to email ask the hotel directly they answer quick and more accurate.
0 votes
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Which room should I choose if we are 2 adults and 2 children age of 13 & 8. Thanks
I was travelling with my wife without the children. Therefore , I am unable to know if they have any family room available .
0 votes
Do you have any connecting room ? Which is available for Jan 1, 2019 - Jan 2, 2019. Thank you
Sorry,I don't know it. I stayed only me and I used single bed room.
0 votes
How can I get on the hotel shuttle bus from airport once I arrived at Chitose Airport? Can you give more details and timetable?
yes, there is free shuttle bus from airport (domestic and international terminals) to the hotel. Refer to the fweb site for schedule. TripAdvisor doesn't allow me to post the URL.
0 votes
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Is there any adjoining / connecting room? I have 2 adults and 2 children age 14 and 17. Thanks
"had a quiet room overlooking an internal courtyard"
"Eat at the Robata restaurant ~ it's outstanding!!!"
"Not much good views from hotel rooms."
"new part of hotel"
"the hotel has two wings. The rooms in the old one offer better views on the mountains but the rooms are more comfortable in the new one."
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