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This is my fifth stay at Hoshinoya Group, overall is perfect, I enjoyed 3Days 2 Night there, reserved 1st floor guest room, the room is clean&large, welcome amenities also nice. highly recommend tourist to use their outdoor hot spring, super nice!!! KAISEKI dinner set also...More
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 3 weeks ago
Thank you for taking the time to review Hoshino Resorts KAI Izumo. We thank you for your continued dedication to staying at our resorts, and we are very pleased to hear that you enjoyed the room, hot springs, and kaiseki meals. Your views...More
It was the worst and the most expensive room I have ever stayed. Room was not made properly and dinner wasn't so fantastic.
For this price, they don't have a shuttle bus service so I had to catch a taxi.
Normally in Japan, if we...More
Thank Hiroko S
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 12 July 2017
Dear Hiroko S,
We do sincerely apologize for the concerns you experienced during your stay. On the occasion of your returning home, I understand that you were looking forward to the stay and had great expectations of visiting us. We are truly sorry that we...More
I've been to KAI Izumo 3x now and have been returning every few years since 2008. I have been to many ryokan around Japan, but the service here is unbelievable -- once I came during the winter and one of the staff brushed off all...More
Thank Janelle J
Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 6 March 2017
Thank you very much for staying with us at Hoshino Resorts KAI Izumo, and thank you very much for taking your valuable time to place comments for us.
Your high praise for us is greatly appreciated. It is my pleasure to share your...More
It was a wet and snowing day when we arrived at Kai Izumo, the entrance is understated and I was looking forward to experience the well known hospitality of the Hoshino resort group. Check in was smooth and attentive, our room was immaculate and we...More
US$537 - US$839 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Top resorts Hotel in Matsue
Non-Smoking Rooms ,
Number of rooms
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