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24/12/2017 25/12/2017
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    Hoshino Resorts KAI Izumo

    1237 Tamatsukuri Tamayucho, Matsue 699-0201, Shimane Prefecture
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    24/12/2017 25/12/2017
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    Traveller (151)
    Dining (37)
    Room & Suite (25)
    • Excellent40%
    • Very good44%
    • Average8%
    • Poor4%
    • Terrible4%
    3 weeks ago
    “Another perfect score of Hoshinoya Group”
    26 Jun 2017
    “Hoshino Izumo”
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Multilingual Staff
    Breakfast included
    4.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (142)
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    Reviewed 3 weeks ago

    This is my fifth stay at Hoshinoya Group, overall is perfect, I enjoyed 3Days 2 Night there, reserved 1st floor guest room, the room is clean&large, welcome amenities also nice. highly recommend tourist to use their outdoor hot spring, super nice!!! KAISEKI dinner set also...More

    Thank kamtengn
    Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 3 weeks ago

    Dear kamtengn, Thank you for taking the time to review Hoshino Resorts KAI Izumo. We thank you for your continued dedication to staying at our resorts, and we are very pleased to hear that you enjoyed the room, hot springs, and kaiseki meals. Your views...More

    Reviewed 26 June 2017 via mobile

    It was the worst and the most expensive room I have ever stayed. Room was not made properly and dinner wasn't so fantastic. For this price, they don't have a shuttle bus service so I had to catch a taxi. Normally in Japan, if we...More

    Thank Hiroko S
    Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 12 July 2017

    Dear Hiroko S, We do sincerely apologize for the concerns you experienced during your stay. On the occasion of your returning home, I understand that you were looking forward to the stay and had great expectations of visiting us. We are truly sorry that we...More

    Reviewed 12 February 2017

    I've been to KAI Izumo 3x now and have been returning every few years since 2008. I have been to many ryokan around Japan, but the service here is unbelievable -- once I came during the winter and one of the staff brushed off all...More

    Thank Janelle J
    Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI IzumoResponded 6 March 2017

    Dear traveltolivetotravel Thank you very much for staying with us at Hoshino Resorts KAI Izumo, and thank you very much for taking your valuable time to place comments for us. Your high praise for us is greatly appreciated. It is my pleasure to share your...More

    Reviewed 31 March 2015

    It was a wet and snowing day when we arrived at Kai Izumo, the entrance is understated and I was looking forward to experience the well known hospitality of the Hoshino resort group. Check in was smooth and attentive, our room was immaculate and we...More

    2  Thank Hawflakee C
    171 reviews
    #6 of 66 hotels in Matsue
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    • Top amenities
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Price range
    • US$537 - US$839 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Top resorts Hotel in Matsue
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Rakuten, Orbitz, Cheap Tickets, Hotels.com, Agoda, JAPANiCAN and Travelocity so you can book your Hoshino Resorts KAI Izumo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chugoku >
    • Shimane Prefecture >
    • Matsue >
    • Tamatsukuri Onsen
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    Traveller (151)
    Dining (37)
    Room & Suite (25)
    Hotel & Grounds (123)
    Bathroom (8)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Choose a room with outdoor bath"
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    "Rooms on the ground floor are closer to amenties. Book through agent as online booking only in Japanese."
    Read review
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