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ANA Crowne Plaza Niigata

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ANA Crowne Plaza Niigata
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215 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Melbourne, Australia
Reviewed 10 December 2016

Slight far from the railway station, but reasonably quiet, very nice view to the channel and the port. Service is very very nice, food are great too. Room are large and comfortable, Lovvveee ANA-Crowne bed! they are so comfy

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Helpful?
Thank James C
anacpngt001, Manager at ANA Crowne Plaza Niigata, responded to this review

Thank you for staying, with us. We really pleased to hear that you enjoyed your stay and also repeat to choose our hotel. We look forward to see you again in the near future. Yours Sincerely,

London, United Kingdom
Reviewed 19 August 2016

The Crowne Plaza is located about 10 minutes walk from Niigata station (or a 590 Yen taxi fare). With hindsight the location is convenient for travel but it is some distance from the Old Town where there are plenty of restaurants, bars and tourist sites. The hotel service is exceptionally good: to a person the customer dacing staff are knowledagable,...

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Helpful?
Thank Anon A
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

Honolulu, Hawaii
Reviewed 16 July 2016 via mobile

Great Hotel and Centrally Located. Right in the middle of shopping area and restaurants. Easy walk to the river. Rooms are clean and spacious. A/C is cold. Excellent staff. You can also taxi anywhere. Great walk to Niigata Eki and back. Many stores and shops along the way. I would stay here again!

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1Thank Glenn F
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

London, United Kingdom
Reviewed 6 July 2016

Dont bother to ask for an upgrade even you are their top tier loyal member, as they will make all sort of excuses not to give you an upgrade. Standard business hotel. Clean. Bed was comfortable. Toilet is small. Breakfast was OK only. It can be very busy as this is a crew used hotel too.

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1Thank DrSYu
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will...

ottawa
Reviewed 7 May 2016

We were here for two separate one-night stays in April 2016, going to and returning from Sado Island. We were also here ten years ago, when it was the Hotel Niigata, and not a lot has changed. Both our rooms were twins, facing the plaza in front of the hotel, with a very fine view. They were not large, but...

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1Thank Rideau-Rambler
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We make an effort at improving on air conditioner and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will help us move...

SUNSHINE COAST AUSTRALIA
Reviewed 29 April 2016

We stayed for 3 nights in a twin room. The room is clean and comfortable with a view of the river. The hotel has a cake shop on the ground floor and a Japanese restaurant and coffee shop/breakfast restaurant. It is an easy 5 minute walk to the shopping centre. McDonalds is even closer, opposite the Loop bus stop. We...

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Helpful?
Thank rojaan1
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

Reviewed 28 March 2016 via mobile

Good hotel with good service (offered umbrellas to borrow when raining). Nice selection for buffet breakfast. Rooms clean and spacious with a view looking over the river. About a 10min walk from Niigata Station.

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Thank Allan K
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for staying with us. We really pleased to hear that you enjoyed your stay and also repeat to choose our hotel. We look forward to see you again in the near future. Yours Sincerely,

Reviewed 21 December 2015

This hotel will not disappoint you at all, I had a really comfortable stay for a night at this place. The staff is extremely courteous. The hotel room are spacious with comfortable beds. Serves Japanese and western food. But in case you like a mc Donald's burger it is located at a walking distance. Beautiful place.

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Helpful?
Thank Birendra V
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

Melbourne, Australia
Reviewed 27 February 2015

Still a slightly dated but comfortable hotel about a ten minute walk from the train station. What made this a great experience was the staff - it was raining so very quick to find me an umbrella, front desk very helpful, lots of smiles and advice. Maybe a slightly expensive hotel for this region but still good value. There is...

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2Thank SPD2014
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

Saint Sever, France
Reviewed 20 September 2014

less than a 10 minutes walk from the station this hotel offers a really great "price/earning"-ratio. Rooms are large (for Japan), breakfast buffet has a great variety of Western and Japanese food, staff is friendly, even if their English is a little limited. Where to eat there in the district - I don`t know, because nearby ( as some guests...

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Thank atalantaBergamo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Food & drink at the hotel
Chinese Cuisine Tandan
Chinese Cuisine Tandan
Cuisines: Chinese
Season Cafe
Season Cafe
Cuisines: International
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
ANA Crowne Plaza Niigata was born on the 1st of December 2008.ANA Crowne Plaza Niigata is located in the heart of the city of Niigata, the largest city on the Japan Sea coast located a mere 75 minutes from Tokyo by the bullet train express Joetsu Shinkansen and famous throughout Japan for its wonderful food. The hotel is conveniently located close to Niigata s tourist and shopping hubs, and a ten minute walk from JR Niigata station, 15 minutes by car from Niigata Airport. During the day enjoy walking along the riverside, a favourite relaxing spot for the people of Niigata or walk along Japan s longest river the Shinano. At night you can see the beauty of the illuminated Bandai Bridge from the hotel. A modern 16-storey hotel, the ANA Crowne Plaza Niigata is five minutes from the Toki Messe which is the biggest convention hall in Niigata. The hotel has several banquet and conference rooms with the largest capacity in Niigata city. Because of its location, the hotel is a good choice for both business and leisure travellers. ... more   less 

Additional Information about ANA Crowne Plaza Niigata

Address: 5-11-20 Bandai, Chuo-ku, Niigata 950-8531, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Niigata > Niigata Station
Price Range: €48 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Niigata 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Crowne Plaza Niigata
Hotel Style:
#3 Business Hotel in Niigata
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Niigata staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have excellent views.”
 of 5 bubbles Rideau-Rambler, 7 May 2016 | Read review
“Ask for room in the upper floors”
 of 5 bubbles atalantaBergamo, 20 Sep 2014 | Read review
“Non-smoking”
 of 5 bubbles 330nicholaa, 3 Aug 2014 | Read review
“Double (Queen or King) beds do not seem to be available - you may want to check with hotel before booking.”
 of 5 bubbles ChuckDoris, 9 Jul 2014 | Read review
“Rooms toward the end if the floor may be a little more peaceful.”
 of 5 bubbles sabtraveler, 15 Aug 2013 | Read review
5 of 5