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Matsumoto Hotel Kagetsu

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Traveller (142)
Room & Suite (268)
Dining (35)
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Overview
  • Excellent33%
  • Very good50%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“lovely hotel”(7 reviews)
“soba restaurant”(4 reviews)
“western guests”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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All reviewslovely hotelsoba restaurantwestern guestsonsen downstairsseparate areasnice coffee shophistoric areatwin bedscorner roomfriendly english speaking stafftrain station to the hotelopening the windowyayoi kusamajapanese breakfastjapanese style roomtatami mat roomheavy luggage
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11 - 15 of 106 reviews
Reviewed 7 March 2018

Staying here really enhanced my overnight trip. Without the friendly staff member who told me all about the great things to see I wouldn't have checked out the Yayoi Kusama exhibition which was an unexpected bonus of the trip as well as the beautiful light...More

1  Thank Borislondon
Reviewed 27 February 2018 via mobile

I did not stay here, but I did experience their service twice, which was above and beyond. I had originally made a reservation, but then decided to stay in Asama Onsen for the hot springs, so I cancelled the booking. However, my friend had printed...More

Thank Renee M
Reviewed 13 February 2018 via mobile

Loved this hotel. Sadly we only stayed 1 night. Beds super comfortable. Shuttle to station available or easy walk. Great location for castle and touristy stuff. Staff friendly. Breakfast the best. Very modern, attention to detail in every thing from the toiletries to the coffee...More

Thank Von1955
Reviewed 12 January 2018

This hotel is within walking distance to the Castle, Shopping Areas & the historic parts of town. The Staff was efficient & speak English, while the en-suite rooms were large, modern & comfortable. Guests also get to enjoy the in-house Onsen. Japanese-style Breakfast.

1  Thank LLTan
Reviewed 29 December 2017

Modern, tasteful, unfussy and comfortable. in a residential neighborhood with easy access to historic area of town. staff speaks english. around the corner from 7/11 which made it ideal for an egg salad sandwich and an icecream snack.

2  Thank fenmen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Hot Tub
Details
Price range
US$101 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$101 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
Room types
Suites, Non-Smoking Rooms
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Traveller (142)
Room & Suite (268)
Dining (35)
Amenities (29)
Questions & Answers
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TravelSMS
25 March 2018|
AnswerShow all 5 answers
Response from Eben | Reviewed this property |
Hi there, we walked - no big deal, though we didn't have our main luggage with us as it was only a one-night stay in Matsumoto. As others have suggested, a cab/taxi is easily found and cheap
0
Votes
Elaine H
22 December 2017|
AnswerShow all 2 answers
Response from Eben | Reviewed this property |
The bus-station is next to the train station - about a Km or 1/2 mile away. The hotel staff are very good, and will be able to give more precise advice, I'm sure.
0
Votes
Mariana W
30 April 2015|
Answer
Response from 松岡一成 | Property representative |
Ms. Mariana Hello Ms.Mariana. Thank you very much for your reservation. Of course, We keep your luggage. Please enjoy sightseeing in Matsumoto-Castle. We're looking forward to being able to meet for Ms. Mariana. Thank... More
0
Votes
Google Translation
Room Tips
"Liked the corner rooms."
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"#701 top floor old building, corner, end of hallway, superior twin, good space, quiet"
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"Higher floor and away from the lift"
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"Non-smoking room on non-smoking floor and on higher floor for better view!"
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