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Matsumoto Hotel Kagetsu

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166 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Arlington, Virginia
Level Contributor
408 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 2 weeks ago via mobile

For Japan, this hotel is very reasonably priced for a family. They have a nice, not fancy, onsen. Their toiletries are great. The staff is tremendously kind! We did not get the exact family room that we requested but it was very spacious and they were accommodating. It is super close to the castle. We would definitely stay here again... More 

Helpful?
Thank DCTravelers69
Bury St Edmunds, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Although this hotel is not really on a par with modern international standards, It's so much the better for it, it's quirkiness left me feeling that I'd love to come back here one day and hope it hasn't changed a bit! This hotel is down a narrow little road and quite central, it's about a 15 minute walk from the... More 

Helpful?
Thank Stevieboy2013
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We had just finished a 3 day walk on the kiso road and were looking forward to a nice room and a hot relaxing soak in the hotel onsen. We were not dissapointed. The hotel had a nice feel - modern yet with traditional look and feel. And warm. Check in was efficient and the staff were helpful. The room... More 

Helpful?
Thank DavidSKFong
London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

My guide book (Lonely Planet) had said the hotel was showing some wear and tear but they're either snobs or Kagetsu has definitely refurbished - the hotel was quite luxurious! Staying the right side of horribly corporate, Kagetsu is traditionally decorated with modern touches. The staff are helpful, attentive and many speak good English. With rooms decorated calmly and cleanly,... More 

Helpful?
Thank ruby635
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We stayed here for one night in late October. The hotel is lovely. Simple, quiet rooms and a wonderful onsen. The staff was friendly and helpful and the haori provided was beautiful. Good traditional breakfast. Would definitely stay again.

Helpful?
Thank Michael P
El Paso, Texas
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 25 October 2016

The hotel is just a couple blocks from the Castle and a 15-20 min walk to the train station. Matsumoto is easy to get around. After the tiny rooms in Tokyo, you'll love the rooms here. The onsen was not bad. The outfit in the room was comfortable. The Western breakfast was good. As usual in Japan, the staff was... More 

Helpful?
Thank Michelle2012
Byron Bay, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2016

This hotel was by far the best out of the places we stayed at in Japan during our two weeks holiday. The room was huge. It was twice the size of the room we stayed in in Tokyo and definitely bigger than the rooms in Kyoto and Takayama. The bed was so comfortable, the bathroom was well stocked, staff were... More 

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Thank Joanne162016
Lausanne, Switzerland
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 September 2016 via mobile

This place is a run down want to be luxurious hotel. Equipment in our room showed clear signs of wear and tear and the free gift of two Evian water bottles in a city known for its water wells and springs is a bit surprising. The Onsen is OK and the breakfast offers very good japanese dishes..but the staff is... More 

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1 Thank Guy B
New York City, New York
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2016 via mobile

The hotel is walking distance from the beautiful castle and many great restaurants. We stayed in a Japanese style room and it was very clean and comfortable. We also took the Japanese breakfast and it was fantastic. The hotel is beautifully decorated and the staff is very helpful.

Helpful?
Thank irissas2016
Tucson, Arizona
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 July 2016

Elegant hotel in central Matsumoto. Nice lobby, very friendly staff, though with only limited knowledge of English (basics worked). Room on the 5th floor, nice view, though nothing spectacular. Splendid furniture. Bed wonderful. Bathroom richly equipped with everything you might want. Room has fridge and a flat tv. Wifi in the room worked, but a bit slow at first. Breakfast... More 

Helpful?
Thank Albrecht C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mingei Philosophy Matsumoto Lifestyle,Simple Beyond Beauty Born as an inevitable product of the culture out nature and tradition.The name has been cultivated and polished by the passing of time and accumulation of history.There within lies the essence of beauty.Though plain and simple,it is natural and familiar like water,and thus comfortable and spontaneous.Time spent in a natural present state.Matsumoto Hotel Kagetsu,arustic hotel for everyday use. ... more   less 

Additional Information about Matsumoto Hotel Kagetsu

Address: 4-8-9 Ote, Matsumoto 390-0874, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range: €63 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matsumoto Hotel Kagetsu 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Kagetsu Hotel Matsumoto
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Japan - Nagano Prefecture
Hotel Style:
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
#16 Best Value Hotel in Matsumoto
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Questions & Answers

Here's what travellers have asked, with answers from Matsumoto Hotel Kagetsu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and away from the lift”
 of 5 bubbles Joanne162016, 12 Sep 2016 | Read review
“Non-smoking room on non-smoking floor and on higher floor for better view!”
 of 5 bubbles wasabe88, 9 Nov 2015 | Read review
“Request a room in the newer part of hotel.”
 of 5 bubbles cinderella90, 7 Oct 2015 | Read review
“Upper floors for views to mountains”
 of 5 bubbles DarrelJ194, 18 Apr 2015 | Read review
“near the lift”
 of 5 bubbles ninit_rohimi, 8 Dec 2014 | Read review
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