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Went here by tour, located out of town.
Hotel is big but only 11 storey high with water pool and Halloween decorations at the lobby when I visit the hotel. Room is spacious with free fast wifi. Bathroom with bathtub and heated toilet for winter....More
We were on a tour so the tour guide told us what we need to do because the staff only talk Japanese so you have to know japanese or you will need someone to translate. The hotel was very nice and clean. Getting to the...More
Great hotel, beautiful lobby. Buffet breakfast was very nice. Unfortunately couldn’t get a cot for our 1 year old so she slept poorly. They only give cots up to 6 months. We had a view of the FC Gifu field, unfortunate no home games during...More
The hotel is so comfort and clean, the problem is it's located so far away from the town. The food buffet is quite good but not cheap. Staffs are friendly but no one speak english, it's not normal for a 5 star hotel.More
Thank Doni H
Response from 岐阜都ホテル, フロント at Miyako Hotel GifuResponded 16 May 2018
Thank you for taking your time to write the review.
We will try to improve our service and language skill more and more.
We hope you had good memories and some nice experiences in Japan.
Thank you again for your stay with us Gifu Miyako...More
Do not take the risk of staying in this hotel, unless you can speak Japanese! The reception and guest desk do not answer the domestic phone and once you succeed in getting an answer, nobody there understands English! A simple request to show us how...More
Response from 岐阜都ホテル, フロント オフィス マネージャー at Miyako Hotel GifuResponded 24 May 2018
Thank you very much for staying with us Gifu Miyako Hotel.
We do sincerely appreciate your comments on language communications, however we very sorry to hear that the service you encountered from our reception team was not to your expectations.
We take your valuable feedback...More