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Comfort Inn University

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Comfort Inn University
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403 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Reviewed 24 May 2015 via mobile

It's very decent hotel with all basic amenities. It is not very near to falls and takes 20 min drive. There are good restaurants around the hotel with multiple food options. Hotel serves the free buffet break fast also. Room has two king size beds so 4 people can manage.

1Thank Ravi K
Susan C, General Manager at Comfort Inn University, responded to this review

Thanks for your review...we appreciate the time you took to share your experience with others. Sincerely, Susan Carlin, CHA General Manager

New York City, New York
Reviewed 19 May 2015

We visited graduation time for SUNY Buffalo, which explains the 230 $ rate for 1 night,there really were no other available choices. The place was nice well located & clean. They included a very bad breakfast in a room too crowded to eat it in for the price. I would only stay here if there were no other choice again....

1Thank Joe P
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your review. I'm sorry to hear that you would not choose to stay with us in the future. We strive to make all of our guests stay memorable for all of the right reasons, and I'm truly sorry to hear that we missed that opportunity with you. Please feel free to contact me personally if you would...

Reviewed 13 May 2015

Excellent staff, accommodations, food and a great value. One of the best comfort inns we've ever stayed at. we have stayed at many. This one deserves a SUPERIOR rating not just an excellent!!!!!! We will stay here any time we are in the area.

Review collected in partnership with this hotel
Susan C, General Manager at Comfort Inn University, responded to this review

WOW! Thank you so much for such a great review and we are thrilled to know that you will be returning the next time your in our area. See you then! Sincerely, Susan Carlin, CHA General Manager

Albion, New York
Reviewed 30 April 2015

I chaperoned 4 high school students at a University event for 3 days/2nights and found the Comfort Inn to be pleasant, clean, and reasonably priced. The staff was friendly and helpful. The breakfast was great - especially when there was such variety that all of us could find things we liked to eat. It was also a convenient location -...

Review collected in partnership with this hotel
Thank Laura S
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay with us. I'm happy to hear that you and your group were so satisfied with all that we have to offer, as well as, our convenient location to UB and stores/restaurants. Hope to see you again very soon!

Fort Wayne, Indiana
Reviewed 22 April 2015

This hotel was very easy to find, the front desk staff more than accommodating. The breakfast in the morning was great. Rooms are clean with comfortable beds. I was traveling with my senior citizen parents, and the hotel took the effort to make sure that our request for first floor rooms next to each other was met. Easy to find...

Thank mom23teens
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay. I'm glad that our location, service and accommodations met all of your needs and that you will choose to stay with us again if you are in our area. Repeat business means a lot to us...it means we did it right the first time and will have the opportunity to...

Chicago, Illinois
Reviewed 21 April 2015

Clean. Friendly. Kind staff. Comfortable. Quiet. Very pet friendly. Close to I90. Great breakfast choices. Good coffee. Comfortable beds. Good wifi. We stayed twice on our trip to and from Boston. Excellent! The receptionist even came around to pet our old bulldog. Shortly after we got into the room we got a call asking if everything was to our expectations....

Review collected in partnership with this hotel
Thank 323Louise61
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you so much for your detailed 5 star review. It sounds like we met and exceeded your expectations, not just once, but twice! We appreciate your business and hope to see you again on your next trip!

Detroit, Michigan
Reviewed 16 April 2015

I have been coming here to “the Comfy” in Amherst, NY for a few weeks and I absolutely love this place. Every time I've checked in, I’m greeted with smiley face, especially from Cheryl and Roz. Everyone has been very accommodating, helpful and friendly. Its nice to stay somewhere so inventing when you have bouts of homesickness.

Thank maffman216
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for your 5 star review of your recent stays with us. Cheryl and Roz are true assets to our team and enjoy what they do. I'm glad that they make you feel so welcome and valued. I realize that there are many hotel options in our area, so I really appreciate that you keep coming back to us!...

Newburgh, New York
Reviewed 12 April 2015

The family just needed to spend one night here while attending a open house at UB which is across the street.. This place was better than I expected. Rooms were very clean and up to date. Bath was also very clean. Beds were soft and comfortable with nice pillows (4 for each bed) and sheets smelled fresh. Breakfast was hot...

Review collected in partnership with this hotel
Thank glennsaddress
Susan C, General Manager at Comfort Inn University, responded to this review

I am thrilled to know that we not only met your expectations but also, exceeded them. We appreciate your 5 star review and will look forward your future stays while visiting the University at buffalo! If you haven't already, be sure that you sign up for our Choice Privilege awards card so that all of your stays count toward points...

Reviewed 7 April 2015

I stay in Choice Hotels 1 -2 times per week. This location is by far one of my favorites. The recently remodeled and the rooms look great. What makes this location the best is the staff. They remember me and greet me by name. It is easy for people in the service industry to have a "bad" day or simply...

Thank Malgieri
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking time out of your day to write a review of your stay. I am happy to hear that we are one of your favorites places to stay and that our staff is one of the reasons why. Everyone here takes great pride in making all of our guests feel welcome and comfortable. I am pleased that...

Highland Mills, NY
Reviewed 5 April 2015

Noelle greeted us by name, although we hadn't been there in some months! Check-in was quick; she also changed our graduation 2016 reservation without a problem. The maintenance man helped us with the tricky lock, and made sure we had more than enough hangers. The bed was comfortable; the water instantly hot. Breakfast was very nice, waffle and eggs with...

Thank Mmmquigs
Susan C, General Manager at Comfort Inn University, responded to this review

Thank you for taking a moment to review your stay with us. I'm glad to hear that everyone from Noel, our Assistant Manager to Marlin, our Maintenance man were so friendly and helpful during your stay while visiting the University at Buffalo. We also appreciate your loyalty to our hotel and look forward to your future stays with us!

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located to both Downtown Buffalo and Niagara Falls and directly adjacent to the University at Buffalo North Campus, the Comfort Inn University is the place to stay when visiting the Amherst/Buffalo, NY area. All of our rooms include flat screen televisions, refrigerators, coffee makers, iron/boards and hairdryers. Our guests enjoy the Comfort Inn signature breakfast "Your Morning Breakfast" that includes...hot eggs, sausage and/or bacon, make your own fresh waffles, yogurts, fruit, breads, bagels, muffins/danish, cereals and more! Take a soak in our indoor heated pool, workout in our fitness room and surf the web with our fast high speed wireless internet. We look forward to your stay with us! ... more   less 

Additional Information about Comfort Inn University

Address: One Flint Road, Amherst, NY 14226-1047
Region: United States > New York > Amherst
Price Range: €74 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Comfort Inn University Hotel Amherst
Comfort Inn Amherst
Amherst Comfort Inn
Hotel Style:
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn University staff and other travellers.
2 questions
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Pittsburgh, Pennsylvania, United States
over a year ago

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Questions? Get answers from Comfort Inn University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2Nd floor kingsize non smoking ”
 of 5 bubbles Greenr5, 28 Dec 2016 | Read review
“Rooms have been renovated lately but I always check to ensure that the flow of water in the bath-tub is good. Another idea could be to check if your room faces the front (better view) or back...not a big issue.”
 of 5 bubbles sobim, 24 Nov 2016 | Read review
“I was on the 4th floor w/2 bus groups occupying other rooms. Maybe if I'd known, I would have asked for another room.”
  • Would prefer a few larger pillows, than many small
  • Nice view, good temp control, wake up call
  • Fridge, great TV picture, safe (you're charged, so dispute it!)
  • Double shower curtain: room in good condition
  • The usual ammenities: clean and neat
 of 5 bubbles Johanna56, 6 Oct 2016 | Read review
“We always ask for a King bedroom. Very spacious.”
 of 5 bubbles MickeyToronto, 23 Jul 2016 | Read review
“Ask of room not facing the parking lot”
 of 5 bubbles SP814, 17 Jul 2016 | Read review
5 of 5