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Courtyard Buffalo Amherst/University

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169 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Reviewed 20 February 2015 via mobile

Super service and nice rooms. I am a bed snob - like them supportive but not rock hard. The mattress in this hotel was absolutely amazing. Beauty Rest will get my business next time. I normally stay at Marriott's, but will definitely revisit this hotel. The parking lot had been plowed but still has snow, but then again, in Buffalo,...

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1Thank Martha H
Oshawa, Canada
Reviewed 18 February 2015

We have stayed here several times and keep coming back. It is far enough away from the busy touristy areas but close enough to shopping and restaurants. It is right across the street from the Buffalo Airport. They also provide shuttle and will keep your vehicle for the duration of your trip. The hotel is clean, staff are very friendly,...

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Thank Young-grandpa_52
Wilmington, De
Reviewed 3 February 2015

Returning from Canada to Buffalo we decided we wanted to be near Duffs for the wings. Being a Marriott guy this was the best choice for us. It had the same amenities and setup as other Courtyards, however I have to say that their bed was one of the most comfortable of any courtyard and ranked up their with many...

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Thank JerryMWilmington_De
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to write a review for your stay in Buffalo. Duffs wings certainly very good. Come back soon for another enjoyable stay!

Reviewed 1 January 2015 via mobile

The service of this hotel was completely unprofessional and unacceptable. Front desk lady was the only nice person I talked to. At breakfast I overheard the blonde jennifer or jessca was her name, swearing and complaining about something, she was snotty and rude to me like she had an attitude. The cook was a young guy he served me uncooked...

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2Thank Ron M
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

I have been trying to research your comments regarding your stay. I believe you may have the wrong hotel as I do not have any associates that fit the description or name you provided. If you would like to contact me at the hotel I would be happy to discuss this with you.

New York, NY
Reviewed 25 December 2014

The lobby and staff are very nice. The room was comfortable and updated and clean. I was there with my husband and toddler daughter - only issue was the small bathroom. The door swings open to practically touch the toilet so it's very difficult to share with anyone. There was a minifridge which was a nice convenience and the breakfast...

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Thank michdoll
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

I am pleased you enjoyed your stay. Should your travels bring you to the Buffalo area again we would love to have you as a guest again.

Annapolis, Maryland
Reviewed 12 December 2014

The room was nice but the heat in the room would not turn up. The toilet kept clogging up it wasn't my usual Marriott stay. The lobby was beautiful, the cafe really nice. Front desk staff was amazing especially the young lady at the front desk on December 11,2014 she was amazingly helpful. The best Mariott staff to date.

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1Thank DCNative901
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to write a review on your recent stay at the Hotel. I apologize for the maintenance issues you encountered while you were here. We strive to provide the highest level of service and comfort to all our guests. Thank you for the kind comments regarding the staff and amenities of the Hotel.

Reviewed 30 November 2014

I will have to say that this hotel was fairly nice and my room was clean. I can't rate this hotel excellent because it lacked two things. The first thing it lacked was a complementary breakfast. If I'm going to pay $125 a night including taxes then I believe a hotel should offer a complementary breakfast. My other complaint was...

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Thank Dieselguy8599
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to write a review regarding your recent stay. I apologize we did not meet your expectations regarding complimentary breakfast and having a microwave in the room. We do offer packages that include breakfast in the rate, that may be an option for you in the future. We do also have a microwave available in...

Presque Isle, Maine
Reviewed 14 October 2014

Throughout the course of our various road trips throughout this country, my husband and I have determined what brand hotels usually work best for us. Unless we find an incredible rate elsewhere online, we stick to these hotel brands. One of these is Courtyard as we find them clean, modern and well staffed. This Courtyard is no exception. Upon our...

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Thank Meg M
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

I am very pleased you enjoyed your stay in Buffalo. The Hotel is centrally located to all shopping and attractions in the area. Please come back and visit us again.

Mansfield, Texas
Reviewed 8 October 2014

I would rate the hotel higher but the TV didn't work for 3 days while I was there. The front desk repeatedly claimed someone was working on it but no change. The room was nice and spacious and staff was friendly.

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Thank Kari W
Dave G, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for the kind comments regarding the staff and hotel comfort. I apologize for the television issue, unfortunately there was a local cable problem in the area that has been recified by the cable company. Thank you

Burlington, North Carolina
Reviewed 30 September 2014

This was a standard Courtyard but we thoroughly enjoyed our stay. The staff was friendly and whenever we had a question or needed something they quickly assisted us. The hotel was quiet throughout the weekend and we only ever saw the cleaning staff on our floor. There is a tiny pool and a jacuzzi as well as a cute courtyard...

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Thank jewelsnicole

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Relax and recharge when you reserve a room at Courtyard Buffalo Amherst/University. To make your travels more convenient, our hotel provides complimentary airport transportation to and from Buffalo Niagara International Airport (BUF), located only 5 miles away. Once you arrive, grab a table and delight your taste buds at The Bistro, our in-house restaurant serving savory breakfast and dinner choices, as well as specialty Starbucks beverages and evening beer and wine. Relieve your stresses in casually cool guest rooms and suites, where you can comfortably dream on thick mattresses, fluffy pillows and luxurious linens. Business and leisure travelers alike will value free Wi-Fi to stay connected with family or co-workers. While on the road, keep active at our on-site fitness center and indoor pool. Just minutes away from our hotel, roam around the beautiful University at Buffalo campus, or head north and witness the iconic landmark of Niagara Falls. Book a stay now at our Courtyard hotel near Amherst, NY! ... more   less 

Additional Information about Courtyard Buffalo Amherst/University

Address: 4100 Sheridan Drive, Amherst, NY 14221 (Formerly Courtyard Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: €98 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Buffalo Amherst/University 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard Buffalo Amherst Hotel Amherst
Buffalo Courtyard
Buffalo Marriott
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Questions & Answers

Questions? Get answers from Courtyard Buffalo Amherst/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are worth the extra money here. The furnishings are extremely nice.”
Moomus, 12 Apr 2017 | Read review
“This isn't the hotel you want.”
433anthonyn, 26 Mar 2017 | Read review
“Ask for a room facing away from the highway to minimize the traffic noise.”
merlinsurrietrekker, 12 Jan 2017 | Read review
“Could not hear any highway noise on the side of the hotel away from 190.”
cmg3, 9 Jan 2017 | Read review
“Higher floors away from I-290 are preferred.”
Moomus, 9 Jan 2017 | Read review
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