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Courtyard Buffalo Amherst/University

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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Philadelphia, Pennsylvania
Reviewed 4 days ago NEWvia mobile

Long time Marriott member but will pass on this location next time and stay at new Hyatt place in Amherst. Shower water barely hot, fitted sheets coming off mattress, bed with sinkhole and worst the fire alarm flashes every few seconds like a strobe light. I just didn't like my stay here wasn't comfortable. All other family members stayed at...

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Helpful?
Thank aweiss00
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am sorry to hear that you experienced several problems while staying with us. We always strive to provide our guests with a exceptional experience and in this case we fell short. I have shared your feedback with our management team so that we...

Yorktown Heights, New York
Reviewed 4 weeks ago via mobile

Room was as expected typical Courtyard.. but Not close to anything. Clean, friendly staff but it's not located close to anything really. Property is behind a car dealership with that as a view. It was just Ok. I wouldn't go back.

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Helpful?
Thank Michele P
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am happy you found our staff to be welcoming and our hotel clean. While there is not much within walking distance of our hotel, there are many local restaurants and things to do within 5-15 minutes of the hotel. We appreciate your feedback,...

Glenshaw, Pennsylvania
Reviewed 12 January 2017

The rooms were clean, the bed comfortable, super convenient location. Nothing fancy, close to a Fairfield property, it like the usual Courtyard experiences. I do like the inroom refrigerator, but otherwise nothing special about the room.

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Helpful?
Thank merlinsurrietrekker
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to provide us with feedback from your stay. I am happy to hear that our staff were friendly and that our hotel was located in a convenient location for you. We hope that you will choose our property to stay at the next time your travels bring you to Buffalo. Have a great day!

va
Reviewed 9 January 2017

The rooms are typically excellent. Very comfortable beds, nice contemporary décor, plenty of room. There are some gripes - the only coffee is Starbucks (ugh!) and the Bistro concept for food/meals is not particularly inviting, but that's on Marriott corporate. On a local note, some of the non-front-desk staff could use some lessons on how to positively, cheerfully, and pleasantly...

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Helpful?
Thank cmg3
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback from your stay. I am happy to hear that you enjoyed the rooms and the front desk staff were welcoming. In lieu of the Starbucks coffee, we do offer complimentary coffee in our guest rooms that is a different brand. I apologize for the experience that you...

Lewiston, New York
Reviewed 9 January 2017

Toured this property before Christmas for a future stay next week and it is a spotless property all around! Kate DelGobbo is a truly outstanding General Manager, in which I have had the great pleasure to work with as a Front Office Supervisor and Assistant Front Office Manager at The Crowne Plaza Niagara Falls and Sheraton At The Falls in...

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Helpful?
Thank Moomus
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Mark, We appreciate the detailed feedback from your tour. I am happy to hear that you found all aspects of the hotel to be spotless. Our housekeeping department works very diligently to deliver a high standard of cleanliness. Thank you for taking the time to recognize myself and our property. Have a great day!

Orlando, Florida
Reviewed 25 December 2016

Stayed here for two nights during Christmas. I do not have anything negative to say about the hotel. They were able to honor all of my requests. Big shout out to Claire who was working the desk! Hotel offers free washing detergent and it was only a dollar to wash and a dollar to dry your clothes. I was pretty...

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Thank Chris S
Reviewed 3 November 2016

We stayed in Buffalo for a boys weekend to see the Patriots/Bills game. Overall the hotel was good.. The rooms were clean and well appointed, the staff friendly, nice pool and ample parking. It may have been my mistake but we expected a complimentary breakfast buffet, as we have become accustomed to at previous visits to Buffalo Marriott hotels. Instead...

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Thank Bill C
Toronto, Canada
Reviewed 30 October 2016

We went for a 2-night stay for a week-end of shopping. The hotel is in a good location, easy to get to, close to the mall and shops. Room was spacious and very clean, bed was comfy, and the place was quiet. We had breakfast one morning at the cafe in the lobby, a tiny bit pricey but excellent food...

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Thank Ysabelle P
Syracuse, New York
Reviewed 25 September 2016

Just stayed here for a quick overnight. Great, friendly, competent front desk staff. Also enjoyed talking to the young man handling the Bistro late in the evening. You can always depend on a Courtyard for fine service and cleanliness. I DON'T miss the free breakfast confusion at other hotels! Nice choices here that you pay a bit for. Be aware...

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Thank skatinggrandma
Kate D, General Manager at Courtyard Buffalo Amherst/University, responded to this review

Thank you for taking the time to provide us with feedback from your stay. I am happy to hear that all the staff you encountered were excellent. We look forward to future stays with us should your travels bring you back to Buffalo!

Ledyard, Connecticut
Reviewed 23 September 2016 via mobile

A nicely furnished, comfortable Courtyard. Excellent bed! Some years ago I realized the bed is what matters in a hotel. I am not here to watch TV or swim, I'm here to sleep and this was a vet, very nice bed. Good shower water pressure. What else do you need! About 4 miles from one the local The Anchor Bar....

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Thank Paul605

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Buffalo Amherst/University

Address: 4100 Sheridan Drive, Amherst, NY 14221 (Formerly Courtyard Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: €92 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Buffalo Amherst/University 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard Buffalo Amherst Hotel Amherst
Buffalo Courtyard
Buffalo Marriott
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Questions & Answers

Questions? Get answers from Courtyard Buffalo Amherst/University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from the highway to minimize the traffic noise.”
 of 5 bubbles merlinsurrietrekker, 12 Jan 2017 | Read review
“Could not hear any highway noise on the side of the hotel away from 190.”
 of 5 bubbles cmg3, 9 Jan 2017 | Read review
“Higher floors away from I-290 are preferred.”
 of 5 bubbles Moomus, 9 Jan 2017 | Read review
“Check carefully what is included in your package.”
 of 5 bubbles D8850ELbillc, 3 Nov 2016 | Read review
“Try not to get a room near the elevator. We were right across from the elevator and it became somewhat noisy in the morning.”
 of 5 bubbles choosingheaven, 23 Jul 2016 | Read review
5 of 5