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Extended Stay America - Buffalo - Amherst

1.5 km from Amherst centre
  • Free Wifi
  • Free Parking
  • Breakfast included
Apr 9 Apr 10
1 room, 2 adults, 0 children
US$86*View Deal
US$86*View Deal
US$86*View Deal
125 Inn Keepers Lane, Amherst, NY 14228
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Reviewed 14 December 2016 via mobile

    Despite what the other reviews say, much of which is true to an extent, we needed a home for 3+ months while we waited for our house to close. Not only was the pricing reasonable for my boyfriend and I and our 2 cats, but...More

    Response from Manager_11525, Manager at Extended Stay America - Buffalo - Amherst

    It is so rewarding to read how well your stay went at our hotel. It is great to see you enjoyed the customer service provided by our staff. Also your comments on feeling safe are much appreciated. Thank you again for your review. We look...More

    Reviewed 19 October 2016 via mobile

    My experience wasn't as bad as others on here, but this place is pretty grody from the cigarette smell, to the section 8 residents living there, to the off smell in the rooms. Staff was decent but this is not a hotel for professionals or...More

    Reviewed 14 October 2016

    In short even trash was not cleaned when I checked in .When I contact front desk it was really disappointing , I was told to search for the house keeper.As well Ironing board was broken and when I asked front desk they gave me one...More

    Response from Manager_11525, Manager at Extended Stay America - Buffalo - Amherst

    Thank you for your recent review of your stay. The situation you described regarding the trash is truly regrettable. We are very sorry for your experience. We can assure you that this wont happen again. Thank you for your comments. Guest feedback like yours allows...More

    Reviewed 10 October 2016

    Price is decent, room that we reserved was not available, we had to split up into two rooms in different floors. Room smell of smoke in a non smoking room, bathroom door does not work. Our other room on third floor had people smoking weed....More

    Response from Manager_11525, Manager at Extended Stay America - Buffalo - Amherst

    I appreciate you bringing your experience to our attention. It upsets me to hear that we did not meet your expectations. I am sorry for your experience. Your comments were reviewed by the staff, and we will be dedicated to ensure your experience is not...More

    Reviewed 2 October 2016

    What can I say? I chose the cheapest hotel in the area, and I got what I paid for. Extended Stay was not scary awful, but there was nothing nice about it either. My room was on the ground floor, with windows right at the...More

    Response from Manager_11525, Manager at Extended Stay America - Buffalo - Amherst

    Your review recently caught my attention. Please know that we are sincerely sorry that you did not enjoy your stay. In response to your feedback, I am forwarding your concerns to our corporate office about the internet and grab-and-go breakfast disatisfaction. Our team is committed...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
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    Room/Suite (6)
    Dining (4)
    Bathroom (2)
    Hotel & Grounds (2)
    Nearby Restaurants
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    White rabbit
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    Nearby Attractions
    Boulevard Mall
    58 reviews
    1.80 km away
    45 reviews
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    Adventure Landing
    21 reviews
    3.36 km away
    Monster Mini Golf
    14 reviews
    2.87 km away
    Questions & Answers
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    Room Tips
    "Not a good hotel. Shocking first thing you see in the lobby is a laundry room."
    C-Hoang42169, 5 months agoRead review
    "Concrete floors and walls. No sound at all"
    Oakville89, 9 months agoRead review
    "Stay at the Sleep Inn next door...."
    lakeeffect2014, over a year agoRead review
    "Priceline only has one bed. We were three people, so this was an issue."
    ShellL, over a year agoRead review
    "Probably a crap shoot. Good luck."
    PeggyW1, over a year agoRead review
    "For pet owners, best rooms are on ground floor away from the front desk and near side entrances."
    James R, over a year agoRead review
    "Be sure to request non smoking room but even if you do, there's no guarantee you'll get one"
    Wendie S, over a year agoRead review
    "if you can spare some more money, then choose better hotels nearer to Niagara falls (if you are visiting the..."
    surya c, over a year agoRead review
    "Just ask for your preferences."
    Valeri R, over a year agoRead review
    "Corner suites are nice but need new mattresses."
    Will W, over a year agoRead review
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