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Residence Inn Buffalo Amherst

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Traveller (90)
Room & Suite (52)
Dining (7)
Overview
  • Excellent33%
  • Very good42%
  • Average17%
  • Poor4%
  • Terrible4%
Travellers talk about
“full kitchen”(25 reviews)
“the penthouse”(8 reviews)
“upper level”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Offers from Residence Inn Buffalo Amherst
Special Offer: Member Rates
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Offers from Residence Inn Buffalo Amherst
Special Offer: Member Rates
Hotel packages
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Reviews (284)
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281 results
Traveller rating
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49
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95
110
49
14
13
Show reviews that mention
All reviewsfull kitchenthe penthouseupper levelmain buildingstray catsbottom floorliving roomwaffleswe've stayedniagara fallsgalleria mallfamily staymarriott standardsfree breakfastcleaning staffwaffle makerbed was comfortable
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1 - 5 of 281 reviews
Reviewed 1 week ago

My Mom and I came out for a girls trip and loved our room, the property and it's facilities. It would be even more enjoyable in warmer weather. The only recommendation I would make is to have the option to purchase or rent new movies....More

Thank MC20182
Reviewed 1 week ago

I stayed at Fairfield and beds were so bad we had to leave our stay early bc no one was sleeping. This was a big improvement. After many sleepless nights we arrived here and found comfortable bed and we finally got some sleep. The staff...More

Thank Julusm
Reviewed 4 weeks ago

I was truly surprised at the level of guest concern and attention to satisfaction. A great team at this resort. Marriott can be proud of this resort. Very pleased. Clean, comfortable suite. No issues to note.

Thank Mike T
Reviewed 16 March 2018

Upon check-in, greeted by warm, helpful staff that answered questions about the area. I can't say enough good things about all the personnel as everyone was helpful throughout the stay. The rooms are in need of some repair though ... we stayed in a room...More

Thank Mike G
Response from Scott P, General Manager at Residence Inn Buffalo AmherstResponded 4 weeks ago

Hi Mike G, Thank you for your feedback. It is great to hear that your experience with the hotel staff was so satisfying. I will certainly share this experience with the staff. I am also reaching out to our Maintenance Staff to review the windows...More

Reviewed 19 February 2018 via mobile

First, I have to say that the staff are wonderful. Beyond wonderful in fact. From check in to check out, every staff member was thoughtful and considerate. I wish I could rate them separately as top notch. It is because of them that the stay...More

Thank kerriat
Response from Scott P, General Manager at Residence Inn Buffalo AmherstResponded 21 February 2018

Good Afternoon kerriat, I am so disappointed that our hotel did not meet and exceed your expectations. I am truly pleased that our staff performed well, but as you stated, you essentially did not get the whole comfortable Marriott experience. For this I truly understand...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$120 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amherst
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amherst
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (90)
Room & Suite (52)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Vishal T
12 May 2015|
AnswerShow all 4 answers
Response from Scott P | Property representative |
Hello Vishal T., We offer complimentary shuttle service 9:00AM until 9:00PM (EST) on a daily basis, with the following limitations: To and from: the Buffalo International Airport, the Amtrak Train Station and within 5... More
0
Votes
Judith B
10 March 2015|
Answer
Response from Scott P | Property representative |
Hello Judith, Please see the information below: Residence Inn by Marriott Buffalo/Galleria Mall Address: 107 Anderson Rd, Buffalo, NY 14225 Phone: (716) 892-5410 Thank you, Scott Piper, General Manager Residence Inn by... More
0
Votes
Room Tips
"Try and get a room away from the road as the doors\windows let in a lot of noise"
Read review
"Get a room in one of the rear buildings"
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"Don't be afraid to ask for extra towels they are very prompt at bringing."
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"stay away from main reception building (which is noisier)"
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