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Holiday Inn Buffalo Amherst

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Holiday Inn Buffalo Amherst
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121 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Batavia, Illinois
Reviewed 5 July 2015

Tyesha, Safiyyah and Austin were incredible with helping us with our technology issues. They were friendly, patient, resourceful and knowledgeable! Kudos to Holiday Inn employees and service, we will definitely stay here again during our frequent trips to Buffalo! Thank you so much for your service.

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Helpful?
Thank polishthunderkay
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

polishthunderkay, Thank you for your kind words about the staff! Each one of them goes above and beyond for their guests whenever they get a chance. They are the meaning of Hospitality! Thanks again!

Lima, Ohio
Reviewed 14 June 2015 via mobile

Greeted coming in the door by the staff with smiles, how great after a long drive! Rapid check-in with reservations, nice entrance area, overall nice layout. Room was very nice, inviting, and relaxing. Modern decor, love the shower. Only drawback, needs an elevator. No problem though. Stayed two nights, would stay again for the price! Loved the pool by the...

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Helpful?
Thank wesley6716
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

wesley6716, Thank you for taking the time to share feedback about your stay at our hotel! After being in the car traveling, who doesn't want to be greeted with a smile and be able to get to their room quickly to relax a bit?! I'm glad you got to enjoy our hospitality! I am happy to hear that you enjoyed...

Newmarket, Canada
Reviewed 24 May 2015

We stayed at this hotel for an overnight weekend trip in the area. The room is very nice, large enough for 2 queen bed with sitting area and in room fridge. Place offers swimming pool and a descent exercise room with full breakfast for everyone in the room. Breakfast was good but the service was less than satisfactory. Coffee was...

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Helpful?
Thank Deeathp
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Deeathp, Thank you for your feedback about your recent stay with us. I am happy that you enjoyed our fitness room and pool area. Those two amenities are favorites of our guests! I have also reviewed your feedback regarding the Restaurant with Management so we can address our shortcomings in that area. Our goal is that everyone has a great...

Indianapolis, Indiana
Reviewed 21 May 2015

I stayed at the Holiday Inn Buffalo-Amherst for 1 week while taking a pharmacy review course at the University at Buffalo. I used the shuttle quite a bit since I had to be at the University everyday. The main shuttle driver, Jeannette Garcia, made my week stay a wonderful experience. She was wonderful, always on time, super polite, extremely accommodating,...

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Helpful?
Thank Mo M
Justin Z, Manager at Holiday Inn Buffalo Amherst, responded to this review

Mo M, Thank you for taking the time to share your feedback and your kind words about Jeanette! She is truly an asset to our team. We get a lot of great feedback about Jeanette which contributed to her earning our Associate of the Month award for the month of May! We hope to see you again if your travels...

Reviewed 15 May 2015 via mobile

This is a budget motel with a holiday inn slogan slapped on a sign. We arrived after a very long drive hoping for a clean room and a good rest before a family wedding. What we got was anything but. The check inn experience was awful. Rude and impatient. Good customer service should come standard. Esp when paying 180 a...

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Helpful?
2Thank Mrsmaskedscholar
IHGCare, Guest Relations Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Mrsmaskedscholar, Thank you for writing a review about your recent stay with us. Your feedback is greatly appreciated. I am very sorry to see you did not enjoy your overall experience with us regarding with check-in experience and room cleanliness. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the...

Perth, Australia
Reviewed 10 May 2015

We only stayed for one night on a driving holiday and our stay at this hotel was lovely. We were recognized as ihg members and given a quiet room away from the lifts. There is plenty of car spaces and wifi is a good pace. Staff is very friendly. A very pleasant stay.

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Helpful?
Thank Kitkat071
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Kitkat071, Than you very much for taking time to share your feedback! We are glad that you enjoyed your stay with us while you were on holiday! We appreciate your loyalty as an IHG member! Have a great day!

Rochester, New York
Reviewed 2 May 2015

I enjoyed my stay at the hotel. The staff was very friendly and the facility was clean and my room was nice. It was what looked like a very busy weekend with kids running around and they even had a security officer walking the halls making sure the kids weren't disturbing people. I found that very courteous. I would recommend...

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Helpful?
Thank Nicholas C
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Nicholas C, Thank you for taking the time to share your feedback! I am happy to hear that you enjoyed your weekend with us and that the staff was friendly and hotel was clean. We look forward to seeing you on your next trip to visit! Hospitably, Justin Zarnoch

Saranac Lake, New York
Reviewed 12 April 2015

I had placed my son's expensive Beats headphones in the hotel room dresser drawer, and of course in the craziness of leaving around hockey games, they were left behind. When I suddenly remembered this driving home I called the hotel and they acknowledged the headphones and would put them in the mail home to us. I was so relieved, offering...

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Helpful?
1Thank KVSurgeon
Cheryl J, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Firstly, let me apologize that your stay with us has been marred by your lost headphones. Our strict lost and found procedures have reunited many guests with lost items that range from expensive jewelry to simple gloves. It is astounding how many items are left behind on a daily basis and we are happy to report that a high percentage...

Buffalo, New York
Reviewed 2 April 2015

This hotel is a great place to stay. They have an indoor pool that is just to dive for. Place is very clean, the staff is very accomodating. Its only ten miles from niagara falls. Highly reccomend. Rooms are clean, free wifi and a fitness center.

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Helpful?
Thank jennlovestomandruby
Cheryl J, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for taking the time to review our hotel. Our housekeeping team prides itself on keeping everything clean and comfortable for our guests. I'm delighted you enjoyed all the extra accommodations we offer our guests like the indoor pool, the fitness room, free WIFI and our very own blvd Bar & Grill. We look forward to welcoming you as...

Providence, Rhode Island
Reviewed 1 April 2015

I had my wedding room block at this hotel and everything was great! The staff was extremely helpful! The rooms were great! Again, the staff was what made this experience so great as they were all so accommodating! Thank you again!

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Helpful?
Thank Olivia M
Cheryl J, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you so much for your lovely review! We enjoy our wedding bookings as much as our guests. The excitement of everyone creates such a happy atmosphere throughout the hotel. Our staff enjoys making everything as perfect as possible. We also offer banquet space that can be just what you were looking for to celebrate that special event. Here's to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 

Additional Information about Holiday Inn Buffalo Amherst

Address: 1881 Niagara Falls Blvd, Amherst, NY 14228-3517
Region: United States > New York > Amherst
Price Range: €152 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Amherst
Amherst Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buffalo Amherst staff and other travellers.
2 questions
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Lyndonville, New York
over a year ago

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Questions? Get answers from Holiday Inn Buffalo Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couples would like the back rooms where it is very quiet, while families would probably prefer a midrange room to be closer to the pool.”
 of 5 bubbles Maggiet1946, 29 Aug 2016 | Read review
“Get a room on the 2nd floor.”
 of 5 bubbles Alan2996, 14 Aug 2016 | Read review
“Rooms in the back are further from the road and quieter.”
 of 5 bubbles kathym646, 30 Jun 2016 | Read review
“Don't get 121, get a few rooms down because ice machine is very loud. I'd also ask for interior room to prevent morning sun waking you up.”
 of 5 bubbles jmoonesq, 4 Jun 2016 | Read review
“A room at first floor since there are no elevators.”
 of 5 bubbles permanentourist, 2 Jun 2016 | Read review
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